Royal Galapagos Recenzje 

86
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything worked flawlessly, all connections, support throughout the trip was amazing . Food, the hotels, cruise, Amazon resort were par excellence. Vegetarian diet was level of fine dining. Strong... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I can’t say enough good things about Royal Galapagos. From start to finish, they were extremely professional and helped us every step of the way. The staff was incredible, the food was excellent... Zobacz więcej

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Oceniono na 5 z 5

The Angel had a superb crew. They were so professional and looked after us well. The food was outstanding and the room service incredible. We loved the boat and the small number on board. With English... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We brought our 3 grandkids and had the best trip!!! The Seastar was a great yacht with wonderful crew and exceptional naturalist, Fabian! The grands talk about it often and recall their adventures!!... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja podróży

Napisane przez firmę

Royal Galapagos features the largest fleet of private cruises that will turn your travel experience into a magnificent journey. We are an Ecuadorian company and the official sales operator of the most prestigious family-owned high-end Galapagos yachts. Discover the unique Galapagos Islands on an exclusive and intimate voyage that will leave you with an ever-lasting impression. Our comfortable and elegant accommodations seamlessly blend with intuitive and personalized service, ensuring every detail is taken care of while you explore. Your adventure starts here, with Royal Galapagos – where luxury, exploration, and conservation come together for an extraordinary experience.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
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Oceniono na 5 z 5

This was our 2nd trip on Infinity

This was our 2nd trip on Infinity. The vessel is over the top wonderful. The food is awesome. The naturalists and zodiac captains, superb. And the hotel team overlooked by Edison, and the ship crew under Christian, stellar. I would never dream of traveling these enchanted islands with any other company! Looking forward to trip#3 when Genovesa reopens!

23 kwietnia 2024
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Odpowiedź od Royal Galapagos

We are so glad to know that we had you back on board and we are happy to know that everything turned out splendid for you. We feel very grateful to have a team as committed as ours so that our guests' experience is always satisfactory.

We will meet again for your third trip! It will be a pleasure to welcome you again and explore new magical places in the Galapagos.

Kind regards,
Royal Galapagos Team

Oceniono na 4 z 5

A must do for sea lovers

It was all great but the ship did have a mechanical issue that was a tad scary.

24 marca 2024
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Odpowiedź od Royal Galapagos

Thanks for your comment. We have notified this to the personnel in charge to make the necessary corrective measures.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Perfect from the first moment

Everything from the first moment we landed in Ecuador was perfectly choreographed. Our pick ups and transfers were easy, ontime and so wonderfully nice. Our pre cruise excursions were fun and enjoyable and the moment we stepped foot on the islands our guides, crew and support was unparalleled.
Our cruise director Alejandro was always full of smiles and so accommodating. The chef kept our bellies full with so much amazing food and snacks and the rooms were kept spotless. Our captain even went 2 hours out of his way to ensure we got to see the lava flow from a recent eruption! Most incredible site.
Our naturalist guide David was so knowledgeable and patient, we learned and experienced so much on our trip! It was truly the trip of a lifetime!

20 kwietnia 2024
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Odpowiedź od Royal Galapagos

Dear Tracy,

Thanks for your review and kind words. Each member on our team works hard to make everything work according to plan, elevate it and make your experience simply unforgettable. Thank you for trusting us and for being such a spectacular guest when enjoying all the wonders that Galapagos has.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Thank you, Royal Galapagos

Carolina Endara was my initial contact, and she was available to answer our many questions, preferences, and concerns. Her attention to detail and follow up was greatly appreciated. She was professional, efficient and personable, and we thank her.
The crew of the Calipso could not have been better. This was the best trip we have ever had.

15 maja 2024
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Odpowiedź od Royal Galapagos

Dear Linda,

Thanks for your review. We are excited to know that you had an incredible trip.

We are very grateful for your recognition of Carolina's work, without a doubt she and our entire office team work hard to ensure that everything goes perfectly as planned. The commitment of each member at Royal Galapagos is impeccable and we are very proud to have their talent.

It was a real pleasure to accompany you in this experience. Thank you for your trust and for choosing us.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Beautiful ship and excellent crew

Beautiful ship and excellent crew! The guide was very knowledgeable and gave us all the details we needed for the upcoming event. Food was excellent and they accommodated my need for gluten free meals perfectly. Very well organized!

18 maja 2024
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Odpowiedź od Royal Galapagos

Dear Heather,

Thank you for sharing your experience with us. On each trip we make sure that our guests are completely comfortable in every way. Thank you for choosing us.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Small Ship with Great Guides & Crew

We combined 4-day and 8-day cruises on the Cormorant II so that we'd visit both western and eastern islands. Both tours were amazing. Although the crew was the same, we had different guides for each. Both guides were fabulous: knowledgeable and with excellent English. The Cormorant II is the best of both worlds. With a maximum of 18 passengers, you get a more intimate experience. With the catamaran hull, you have a stable ride. (If you're worried about motion sickness, choose a cabin in the middle of the boat on the bottom of the two passenger decks.)

Rooms were large but fairly sparse (not a lot of furniture). Meals were good. If you're looking for extravagant meals and plan to hang out in your room a lot, this probably isn't the cruise for you. If you love nature and want to see the amazing diversity of nature that is the Galapagos Islands, then this is your cruise.

In addition to seeing all the wildlife that we had hoped to see, the captain diverted the boat to see lava from an active eruption as it flowed into the ocean, which was an unforgettable experience that was a complete bonus to the trip itinerary.

I would definitely recommend Royal Galapagos and the Cormorant II.

29 kwietnia 2024
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Odpowiedź od Royal Galapagos

Dear Michael,

It is very pleasant for us to know that you had this extraordinary trip and that your guides and each person on board have made this experience so fun and enriching for you.

Thank you for your advice for our future guests. We greatly appreciate your recommendation, it was a pleasure to have accompanied you.

Kind regards,
Royal Galapagos Team

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