Royal Galapagos Recenzje 

86
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Everything worked flawlessly, all connections, support throughout the trip was amazing . Food, the hotels, cruise, Amazon resort were par excellence. Vegetarian diet was level of fine dining. Strong... Zobacz więcej

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Oceniono na 5 z 5

I can’t say enough good things about Royal Galapagos. From start to finish, they were extremely professional and helped us every step of the way. The staff was incredible, the food was excellent... Zobacz więcej

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Oceniono na 5 z 5

The Angel had a superb crew. They were so professional and looked after us well. The food was outstanding and the room service incredible. We loved the boat and the small number on board. With English... Zobacz więcej

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Oceniono na 5 z 5

We brought our 3 grandkids and had the best trip!!! The Seastar was a great yacht with wonderful crew and exceptional naturalist, Fabian! The grands talk about it often and recall their adventures!!... Zobacz więcej

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Informacje dotyczące firmy

  1. Agencja podróży

Napisane przez firmę

Royal Galapagos features the largest fleet of private cruises that will turn your travel experience into a magnificent journey. We are an Ecuadorian company and the official sales operator of the most prestigious family-owned high-end Galapagos yachts. Discover the unique Galapagos Islands on an exclusive and intimate voyage that will leave you with an ever-lasting impression. Our comfortable and elegant accommodations seamlessly blend with intuitive and personalized service, ensuring every detail is taken care of while you explore. Your adventure starts here, with Royal Galapagos – where luxury, exploration, and conservation come together for an extraordinary experience.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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4,8

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

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Oceniono na 5 z 5

The guide & the crew on the majestic…

The guide & the crew on the majestic made the trip memorable. June 29 thru July 6th 2026

10 lipca 2026
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Odpowiedź od Royal Galapagos

Dear Pamela,

Thank you for sharing your review with us. We are glad to hear that your experience on board the Grand Majestic was so memorable, and we truly appreciate you choosing our us for your travel journey.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Wonderful cruise

The organisation, the crew were very good and the tour guide brilliant. Such a unique place and so wonderful in so many ways

10 lipca 2026
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Odpowiedź od Royal Galapagos

Dear Liz,

Thank you for your feedback. We are delighted to know that you had a wonderful time exploring the islands, and that our organization, the crew, and your guide made your journey so memorable.

The Galapagos is indeed a unique place, and we truly appreciate you choosing us for your travel experience.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Everything worked flawlessly

Everything worked flawlessly, all connections, support throughout the trip was amazing .
Food, the hotels, cruise, Amazon resort were par excellence. Vegetarian diet was level of fine dining. Strongly recommend.

10 lipca 2026
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Odpowiedź od Royal Galapagos

Dear Jayesh,

Thank you for sharing your feedback with us. We are delighted to know that every detail of your journey, from the seamless connections to the land stays, Amazon resort, and cruise, ran so smoothly.

It is especially wonderful to know that you enjoyed our support throughout the trip and that the vegetarian dining exceeded your expectations.

We truly appreciate your recommendation, and we thank you for trusting our team with your travel experience.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Amazing Experience

I can’t say enough good things about Royal Galapagos. From start to finish, they were extremely professional and helped us every step of the way. The staff was incredible, the food was excellent, and the accommodations were great.

Most importantly, the trip itself was absolutely amazing. We saw tons of wildlife, had incredible experiences every day, and everything was so well organized.

We’ve already had several people ask us about the trip because they want to do something similar, and I would 100% recommend Royal Galapagos. We were very happy with the entire experience.

One thing I will say — one week goes by fast!

11 czerwca 2026
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Odpowiedź od Royal Galapagos

Dear Kevin,

Thank you for taking the time to share your experience with us. We are delighted to hear that every detail, from start to finish, contributed to an unforgettable experience in the islands.

Knowing that your days were filled with incredible wildlife encounters and that you felt well taken care of throughout the trip means a lot to our team. We also truly appreciate you sharing your experience with friends who are looking to plan a similar adventure in this unique destination!

Thanks for trusting us with your Galapagos journey.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

The Angel crew

The Angel had a superb crew. They were so professional and looked after us well. The food was outstanding and the room service incredible. We loved the boat and the small number on board. With English speaking guests, it would be a much better experience if one of the panga drivers spoke English to explain what we were seeing. This is a definite disadvantage. We have been on orher wildlife cruises that have been better for this reason and would investigate first before recommending Royal Galapagos to orher English speakers. We all could not fit on the guides panga. We felt the guide could have given more information and communicated more with those that were not on his panga.

25 maja 2026
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Odpowiedź od Royal Galapagos

Dear Anthony,

Thank you for sharing your feedback. We are glad to hear that you enjoyed the Galapagos Angel, the exceptional food, and the attentive care provided by our crew.

We sincerely appreciate your constructive observations regarding the excursions and guide communication. Delivering an inclusive and fully informative experience for all our English-speaking guests is a top priority, and we are actively working on improving this aspect of the service.

Thank you again for your valuable insights, as they truly help us enhance the experience for all our guests.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

We brought our 3 grandkids and had the…

We brought our 3 grandkids and had the best trip!!! The Seastar was a great yacht with wonderful crew and exceptional naturalist, Fabian! The grands talk about it often and recall their adventures!! Highly recommend it to all!!

19 czerwca 2026
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Odpowiedź od Royal Galapagos

Dear Pascale,

Thank you for sharing this wonderful memory of your family trip on the Sea Star. We are delighted to hear that you and your grandchildren had the best experience on board, and that the crew and Fabian provided exceptional care and knowledge throughout your adventure.

Knowing that your grandkids still talk about their time on the islands is the greatest reward for our team.

Thank you for choosing us for this special journey and for recommending our services.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Fabulous Customer service and a minor quibble

The way you handled the logistics and customer services of the cruise was near perfect. The only thing I think you could do better is, when on zodiac excursions, give the guide a waterproof Bluetooth mic with a waterproof Bluetooth speaker in the other zodiac so both zodiacs passengers can have a similar educational experience.

25 maja 2026
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Odpowiedź od Royal Galapagos

Dear Paul,

Thank you so much for your review.

We are so glad to know that you enjoyed the service and overall cruise experience. We truly appreciate your suggestion regarding the zodiac excursions.. Feedback and ideas from our guests are always welcome and greatly valued.

Thank you for taking the time to share your insights and for traveling with us.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Excellent guide and staff

Royal Galapagos is a reliable choice for visiting the Galapagos Island. The yacht "Angel" was modern and comfortable. The food was very good. The staff was accommodating. Our guide was knowledgeable and always willing to assist guests in any way. All in all a great experience.

8 czerwca 2026
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Odpowiedź od Royal Galapagos

Dear Jon,

Thank you so much for your review.

We are delighted to know that you enjoyed your time aboard the Angel and that our crew, guide, and onboard experience helped make your Galapagos journey so memorable.

Thank you for choosing Royal Galapagos. We truly appreciate your trust.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Everything about our experience was…

Everything about our experience was incredible, from our cabin , the crew , the activities, meals and our guide

I would recommend this cruise for anyone looking for a wonder Galapagos experience

19 maja 2026
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Odpowiedź od Royal Galapagos

Dear Tracey,

We're so glad to know that you had such a wonderful experience aboard the cruise and that your time in Galapagos was everything you hoped for.

Thank you for your recommendation and for choosing to travel with us. We truly appreciate your feedback and are delighted that your journey was such a memorable one.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

We always felt taken care of

We always felt taken care of. The service quality was very high and they were always there from the beginning to the end with us. At no point did we ever felt abandoned or left alone.

29 maja 2026
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Odpowiedź od Royal Galapagos

Dear Lawrence,

We're so pleased to know that you felt supported throughout your entire journey. Providing attentive service and being there for our travelers every step of the way is something we truly care about, so it's wonderful to read that you felt well taken care of from beginning to end.

Thank you for your trust and for allowing us to be part of your adventure.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Seamless logistics on the ground!

My husband and I used Rg for our Ecuador trip in May. The transfers, airport greats and vouchers were seamless.
We went to Galápagos Islands on a 4 day Infinitely yacht and loved it. All rooms had balconies and the jacuzzi on deck was great. The service excellent with warm towels when you return from snorkeling. The food was wonderful as well.
Next we went to the Amazon and stayed at Sacha lodge. Again we were spoiled and had the best service, food and adventures. Our room was amazing too!
Lastly, we went to Quito. We had RG arrange our hotel and arrival transfer. We stayed at the Patio Andaluz boutique hotel, with 500 year old history. The location, service, and food were great.

21 maja 2026
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Odpowiedź od Royal Galapagos

Dear Angie,

Thank you for sharing your experience with us.

We're so glad to know that everything ran smoothly throughout your trip and that you enjoyed your time in Galapagos, the Amazon, and Quito. It's wonderful to read that the accommodations, service, and overall experience met your expectations at every stage of your journey.

Thank you for trusting us with your travels. We truly appreciate your kind words and hope to welcome you back to Ecuador someday.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5
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Odpowiedź od Royal Galapagos

Dear Harold,

We're so glad you enjoyed both the experience and the people who helped make it special.

Thank you for traveling with us.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Galapagos Cruise on the Sea Star Yacht

Every guide, greeter, driver and flight was on time and absolutely wonderful. The Galapagos cruise on the Sea Star yacht was fantastic (route C). It was like we were in a National Geographic Magazine. The guide had a phD and was very knowledgeable. The yacht was so clean. The food was delicious. The crew treated us so well. Our time spent on a day tour in Quito and the middle of the world and the day tour in the cloud forest were both wonderful. These were both organized through Royal Galapagos. The Go Quito hotel was lovely as well.

28 kwietnia 2026
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Odpowiedź od Royal Galapagos

Dear Monique,

Thank you so much for your wonderful review.

We’re delighted to hear that every part of your journey was a positive experience. It is especially rewarding to know that you enjoyed the yacht, the food, the service provided by the crew, and the knowledge shared by your guide throughout the itinerary.

Creating unforgettable experiences in this unique destination is always our goal.

Thank you for trusting Royal Galapagos with your adventure. It was a pleasure being part of your journey!

Warm regards,
Royal Galapagos Team

Oceniono na 5 z 5

Trip of a Lifetime

Let me start by saying that visiting the Galapagos Islands was a complete joy and more than fulfilled our expectations. This is truly a magical place and there is nothing else like it. Traveling though the Royal Galapagos company, specifically with Carolina Endara, made our dream a reality and stress free. There are SO many logistics that go into making this trip and Royal Galapagos, and all of their staff made it seamless; all the transfers, park fees, interisland round-trip flight and even the pre and post cruise hotel destinations were taken care of. We had welcome notes with itineraries all along the way. Our hands were held throughout the entire adventure, and we never felt lost or unsafe at any point.
We decided to stay a few days in Quito pre-cruise and see what this city was about and Royal Galapagos helped us out with a couple of tours with an awesome tour guide, Fabricio Catillo. He showed us the Cloud Forest in Mindo and we also did a Colonial Town tour of the city. The ziplining, hummingbird and butterfly experiences were breathtaking and seeing Independence Square, San Francisco and the Gold churches, La Virgen del Panecillo and tasting some chocolate in old town was amazing. I cannot say enough about Fabricio, he made the start of our trip so fun and interesting. I wouldn’t want to see the city without him!
We traveled on the Natural Paradise boat and were fortunate to go for 2 weeks, seeing both itineraries; we did not want to miss a thing. The crew on this boat were impeccable and took care of our every need. We were able to book a suite with a balcony and it was very spacious and was cleaned 3 times a day; thanks to incredible room attendant, Lamarice. Traveling on both weeks we were fortunate enough to have the same Captain, Ney Villon Vera, who steered us with a smile, the same chef, Ronald, who made everything taste so wonderful, the same bartender, Jose, who had our cocktails and snacks ready for us at all times and the same amazing Wilderness Guide, Fabian Sanchez, who guided us a wealth of information and made things so fun. I cannot say enough about the crew of this ship!
I highly recommend traveling in the Galapagos on a small boat for the fact that you can get to places where larger ships cannot, and you are doing all of this with a small group that become like a family. We were a little nervous about traveling with strangers so closely but then you realize that there is a common thread amongst all of us that go to the Galapagos; we are all adventurous and environmentally conscious (or are willing to learn). It was so wonderful to meet people from other places and make new friends. Now, if you are prone to sea sickness or are not ready and willing to be active, then this may not be the right fit. Staying on one of the islands and doing small, short excursions out may be a better way to go as the navigations can be a little rough sometimes and you will be hiking and snorkeling every day. It is also very humid so I recommend that you pack some fans (hand fan for hiking and larger fan for the room to dry your clothes).
This was a trip of a lifetime and Royal Galapagos made sure we enjoyed every minute. We did not want to get off that boat, but I guess we needed to make room for others to share in the same amazing experiences. Thank you, Royal Galapagos, for doing what you do and please keep doing it!

21 kwietnia 2026
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Odpowiedź od Royal Galapagos

Dear Kim,

Thank you so much for your incredibly thoughtful and detailed review.

We are truly honored to have been part of your trip of a lifetime. It means a lot us to know that your experience in Galapagos and Ecuador exceeded your expectations and that our team helped make your journey seamless and stress-free from beginning to end.

Carolina, Fabricio, and the entire Natural Paradise crew will be deeply grateful for your kind words and recognition of their dedication and passion. We are delighted to hear that the excursions, wildlife encounters, onboard service, and experiences in Quito and Mindo all became memorable parts of your adventure.

Thank you for your trust and recommendation. It was a true pleasure accompanying you on this unforgettable journey, and we hope to welcome you back again in the future.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Incredible experience!

Incredible, authentic staff. Great food, well organized experiences. Can’t recommend enough!

13 maja 2026
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Odpowiedź od Royal Galapagos

Dear Pryce,

We’re glad to know that you enjoyed the service provided by our team, the food, and the overall organization of the experiences on board. Creating authentic and memorable journeys for our guests is always our greatest commitment.

It was a true pleasure having you with us.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Good mix of activities from snorkeling and trail hiking

The size of the cruise is 16passengers; not too small and not too big for 1 guide. The guide is a licensed naturalist. 8 days 7 nights is optimal, not too long for some repeated activities.

23 marca 2026
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Odpowiedź od Royal Galapagos

Dear Chung,

Thank you for your feedback. We carefully design every aspect of the experience so all our guests can fully enjoy each activity and create an unfogettable journey.

It was a pleasure having you on board!

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Had a real good time with a great crew

Had a real good time with a great crew, staff, guide on this trip. All five stars except for wanting to eat our evening meal earlier. It was never asked about even though we informed RG of it ahead of time.

1 kwietnia 2026
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Odpowiedź od Royal Galapagos

Hi Mark,

We’re very happy to hear that your time on board met your expectations. We also appreciate your feedback regarding the meals. As we follow a set schedule to coordinate the day’s activities, your comment is very valuable and will certainly be taken into consideration.

Thank you for choosing us for your journey.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

The whole experience was fantastic

The whole experience was fantastic! Our flights got delayed due to some serious winter weather and Royal Galapagos was very helpful in making sure we still got out in time to enjoy most of the cruise. After we finally got on the boat, the entire crew was incredibly professional and helpful. Beyond that, the guides were very knowledgeable and passionate about the history and wildlife of the Galapagos. Overall it was a fantastic experience and we’ll definitely recommend the Royal Galapagos Infinity cruise to our friends and family.

19 marca 2026
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Odpowiedź od Royal Galapagos

Dear Thomas,

We truly appreciate your feedback and are very happy to know that everything went well despite the weather conditions. We are fully committed to providing our guests with the best possible service to ensure an exceptional experience.

Our crew and guides work hard to make every moment on board truly unforgettable.

We sincerely appreciate your recommendation and would be delighted to welcome you back on board!

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Great experience with very…

Great experience with very knowledgeable team. Seamless booking and itinerary. Supported by ground team at each airport and tour interchange

24 marca 2026
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Odpowiedź od Royal Galapagos

Dear Mike,

Thanks for your feedback. We’re glad to hear that our team and the ground support helped make your booking and itinerary smooth and enjoyable.

It was an honor having you onboard.

Kind regards,
Royal Galapagos Team

Oceniono na 5 z 5

Luis our guide was extremely…

Luis our guide was extremely knowledgeable about the Galapagos islands, from the topography to the wildlife! The crew was wonderful! Our chef Darwin prepared unique, tasty meals. Danny our bartender was always ready to help with his fabulous smile. Lorena, the representative from Royal Galapagos, was VERY helpful in answering all my questions before the trip. Truly, a terrific company I will recommend.

13 marca 2026
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Odpowiedź od Royal Galapagos

Dear Mary Jane,

Thank you so much for your feedback! We’re glad to hear that Luis, Darwin, Danny, and Lorena all contributed to making your Galapagos experience so memorable.

We truly appreciate your kind words and your recommendation, it means a lot to us.

Kind regards,
Royal Galapagos Team

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