For anyone thinking about buying from Royalcraft, do not hesitate. We took delivery of the Amira 5str group in may . Delivery was very quick ,the delivery team were great and the product was excep... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
No issues at all with my new patio dining set. Looks great. I would have given a 5 star review but I do not understand why when this is an expensive piece of furniture, the spanner to tighten the bolt... Zobacz więcej
Royal Craft have been brilliant we had a slight problem with damage when delivered and Royal Craft dealt with it very quickly and professionally , i highly recomend them the quality of the furniture ,... Zobacz więcej
The product we purchased, AMIRA bistro set, arrived swiftly and well packaged. It was easy to assemble and the quality is very good. Our only slight disappointment is that the coffee table top is much... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Dane kontaktowe
Taylors Lane, B69 2BN, Oldbury, Zjednoczone Królestwo
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great delivery time and a fair price but a little dissapointed.
Great delivery time and a fair price.
This is the second purchase of a Royalcraft parasol which was made based on previous quality and service, however the quality isn't as good and im dissapointed with there not being a securing clip on the main arm, there was on the previous product, is this a manufacturing fault or a design oversight...either way it's dissapointing!!
I will be more discerning with my next purchase.
16 lutego 2026
Odpowiedź od Royalcraft
Thank you for your feedback on the parasol, we take your feedback very seriously and I will ensure it is passed onto the relevant team. We want to clarify that the missing securing clip is due to a new design change. Should you need any further assistance, please email us at info@royalcraft.co.uk
Kind regards,
Royalcraft Client Relations team
GOOD QUALITY PRODUCT GOOD PRICE
ORDERED A GARDEN BENCH
DELIVERED IN A FEW DAYS
LOOKS AN EXCELENT PRODUCT AT A GOOD PRICE
HAVEN'T ASSEMBLED IT YET BUT LOOKS EASY
23 lutego 2026
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your positive review, we’re thrilled to hear you had a great experience with us.
We hope you enjoy your new bench!
Kind regards,
Royalcraft Client Relations team
Fantastic communication and super quick…
Fantastic communication and super quick delivery. Would definitely use Royalcraft again.
16 lutego 2026
Opinia niezależna
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new items!
Kind Regards,
Royalcraft Client Relations team.
Excellent communication by everyone.
Excellent communication by everyone.
Delivery communication excellent
Delivery excellent
11 lutego 2026
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your positive review, we truly appreciate you taking the time to share your feedback and we’re thrilled to hear that you had such a great experience with us.
We hope you enjoy your new chairs!
Kind Regards,
Royalcraft Client Relations team.
Excellent customer service !!!
Contacted Royalcraft on two occasions to enquire about their products.
Both enquiries were responded to straight away.
Such a breath of fresh air in this day and age.
Would definitely recommend this company for their customer service.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Royalcraft
We truly appreciate you taking the time to share your experience and we’re thrilled to hear that you had such a positive experience with our customer service team during your inquires.
If you ever have more questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Royalcraft Client Relations team
Fantastic products and prompt contact…
Fantastic products and prompt contact to make a delivery at a time which suited us.
28 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your positive review and kind words about the delivery process, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Great customer care.
Purchased garden furniture early summer, had some concerns about how it had shown signs of weathering during the summer, when I informed the Royal craft care team they could not have dealt with it any better. I believe Tia and Lib (apologies if spelling of names is incorrect) handled my issue and resolved it quickly and efficiently to my total satisfaction. As a result would have no problems re-ordering again, many thanks.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Tia and Lydia were able to resolve your concerns quickly and to your satisfaction, your kind words mean a lot to us and we’ll be sure to pass them along. We hope you enjoy your furniture, and if you need anything else please don’t hesitate to reach out!
Kind Regards,
Royalcraft Client Relations team.
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words about our customer service team, we will ensure this is passed on. We hope you enjoy your new item!
Kind Regards,
Royalcraft Client Relations team.
Pleased with the quality of two chairs…
Pleased with the quality of two chairs purchased.Great delivery too, arrived within the notified time slot delivered by two pleasnt, helpful young men.
26 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your positive review and kind words about the delivery team, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new chairs!
Kind Regards,
Royalcraft Client Relations team.
Quick response to queries
Quick response to queries. Excellent product, well packaged, easy to put together
28 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new items!
Kind Regards,
Royalcraft Client Relations team.
This company gave excellent service…
This company gave excellent service from the initial order to delivery keeping me informed along the way when delivery could be expected. This is the second order I have placed with them and I love this product it looks expensive and is great quality.
21 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new item!
Kind Regards,
Royalcraft Client Relations team.
Could not fault your service
Could not fault your service. Everything was spot on from ordering to delivery.
4 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Easy to order.
Easy to order, fast delivery. Arrived in good condition and product of excellent quality. I am very pleased with my purchase. I would recommend Royal craft.
5 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Excellent customer service
Your communication with me was excellent and the product was perfect. Thank you
5 listopada 2025
Odpowiedź od Royalcraft
Dear Customer,
Thank you so much for your kind words and positive review, we’re thrilled to hear you had a great experience with us. We hope you enjoy your new items!
Kind Regards,
Royalcraft Client Relations team.
Excellent Quality and Value for Money
I looked at Royalcraft's website because I was looking for some dining chairs to match a Kettler glass topped dining table for which I had no chairs. Royalcraft customer services even sent me images of what they thought might match my furniture, after I sent them a request with some images of my own. They went above and beyond to assist me and I did order a pair of dining chairs which arrived yesterday and were really excellent quality for the price and a very good match. I have now ordered two more chairs. So I would highly recommend Royalcraft for their excellent customer service and quality products at a good price. The chairs arrived in a very large box and were well protected. There was some assembly to do in that I had to attach the legs, but that was very straightforward.
21 października 2025
Opinia niezależna
Odpowiedź od Royalcraft
Thank you so much for your wonderful review! We are so glad we were able to assist you in finding the perfect dining chairs to complement your table and we’re thrilled to hear that the images we provided helped you make your decision.
We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
Experience was good overall.
Experience was good overall.
From buying to delivery, the only downside was having to put the 16 chair legs on.
17 października 2025
Odpowiedź od Royalcraft
Thank you so much for your kind words and review! We’re thrilled to hear you had a good experience with us. Thank you for your further feedback on the above we take your feedback very seriously and I will ensure it is passed onto the relevant team. Should you need any further assistance, please email us at info@royalcraft.co.uk
Kind Regards,
Royalcraft Client Relations team.
Quality product and Fab service
Quality product and Fab service, couple of things missing in the original delivery and after a quick call the items were sent within 48hrs.
22 sierpnia 2025
Odpowiedź od Royalcraft
Dear Customer, Thank you so much for your kind words and positive review, We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
Fast and friendly service
Fast and friendly service. We order the out side furniture on the Wednesday. Itcwas delivered on the Saturday.
28 sierpnia 2025
Odpowiedź od Royalcraft
Dear Customer, Thank you so much for your kind words and positive review with the mention of our lovely Warehouse team! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
Odpowiedź od Royalcraft
Dear Customer, Thank you so much for your kind words and positive review, We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards,
Royalcraft Client Relations team.
The companies customer care team are…
The companies customer care team are brilliant. The issues i had with my items were resolved so quickly and the warehouse manager and staff also deserve a big pat on the back. I cannot fault the company.
26 sierpnia 2025
Odpowiedź od Royalcraft
Dear Chris, Thank you so much for your kind words and positive review with the mention of our lovely Warehouse team! We’re thrilled to hear you had a great experience with us. We hope you enjoy your new furniture!
Kind Regards, Royalcraft Client Relations team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.