Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sean Taylor is a consummate professional and a really nice person. He came to fit a new arm on my Q500 and thoroughly checked for loose nuts and adjusted accordingly. He is a delightful individu... Zobacz więcej

Oceniono na 5 z 5

Ross care repaired my wheelchair today.They contacted me to say they were on their way.The guy who came was polite and respectful and did a very good job.Sebastian was very knowledgeable and explained... Zobacz więcej

Oceniono na 5 z 5

All the Staff at Ross Care do a great job from the telephone reception to the wheelchair repair engineers. From battery changes to foot plate replace or repair, they always manage to get my son’s whee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very good each time I have been here this guy as seen to us Paul Jackson he is amazing he always goes above and beyond for us he’s so polite and helpful nothing is ever too much for him. And most imp... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością

Napisane przez firmę

Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

900 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(900)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Nigel is a credit to your company

Today the service from Nigel George has been amazing! Thank you so much…. Personally with previous experience with ROSS CARE I didn’t hold out much hope but Nigel is a credit to your company

7 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Sammy, thank you for sharing your experience. We’re so pleased Nigel provided such excellent service and restored your confidence in Ross Care. We’ll ensure your comments are passed on to him.

Oceniono na 5 z 5

Sam Dawson (route 28) excellent!

Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitable for my needs. Im a full time wheelchair user and hes gone above and beyond to help me, its the little things can be life changing for me. We need more people like him in this business.
Can't recommend him enough!

6 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Claire, thank you for your wonderful review. We’re delighted Sam’s knowledge, professionalism and genuine care made such a positive difference. We’ll be sure to share your kind words with him.

Oceniono na 5 z 5

Huge appreciation to Gary Thompson …

Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I can’t thank Gary enough for repairing my wheelchair at my appointment and getting my independence back. Thanks Gary

4 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Mandy, thank you for your fantastic feedback. We’re so pleased Gary identified and repaired the problem promptly, helping you regain your independence.

Oceniono na 5 z 5

I recently had my wheelchair serviced

I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything was working perfectly. The wheelchair now feels as good as new, and I really appreciate the care and attention to detail. Thank you, Gary, for the excellent service. I would highly recommend this company.

4 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Susan, thank you for your recommendation. We’re delighted Gary’s care and attention left your wheelchair feeling as good as new.

Oceniono na 5 z 5

Gary Thompson is my hero

Gary Thompson is my hero. My power chair had to be taken to have the tilt function reset. He collected it, got the necessary work completed and brought it back to me on the same day. I’m lost without my power chair and rely on it to move around independently so I was so grateful to have it back so quickly. He went the extra mile for me.

4 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Kamini, thank you for sharing your experience. We understand how important your power chair is to your independence, so we’re delighted Gary went the extra mile to return it the same day.

Oceniono na 5 z 5

Very good

Very good, knowledgable employee. Pleased with the service provided

31 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi, thank you for your kind feedback. We’re pleased you were happy with the knowledgeable service you received.

Oceniono na 5 z 5

What a guy! The very best of Wheelchair engineers!

Garry Thompson is The friendliest Wheelchair engineer that I have ever met! Always goes above and beyond to problem solve and is also great company! People like him make a real difference in life!
Jess Allen-Choudhry

30 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Jess, thank you for your wonderful comments about Gary. We’re delighted his friendly manner, problem-solving and willingness to go above and beyond made such a difference.

Oceniono na 5 z 5

Gary is a lovely gentleman

Gary is a lovely gentleman, considerate , caring , emphatic person. He listens to my client explaining the issues with her chair, fixes it and explains what he has done to repair the chair. Always polite and smiling a pleasure to work with. Excellent service.

30 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Kay, thank you for your lovely review. We’re pleased Gary continues to listen carefully, explain his repairs and provide such considerate and caring service.

Oceniono na 5 z 5

Nigel came to fit a new wheel on my…

Nigel came to fit a new wheel on my wheelchair. He was polite and personable and completed the job well.

29 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Kim,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Nigel provided a polite, friendly and professional service while fitting the new wheel to your wheelchair. We'll be sure to pass your kind comments on to him.

Oceniono na 5 z 5

Excellent Service

Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explained what he had done and also helped adjust my headrest when I hadn’t raised that in the original request. Nothing was too much trouble and I would be very pleased to have him as my engineer again.

29 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

We're so pleased to hear that Sean kept you informed of his arrival, carried out the repair thoroughly, and took the time to explain everything he'd done. It's great to know he also helped with your headrest adjustment without hesitation. We'll make sure your wonderful comments are shared with Sean.

Oceniono na 5 z 5

Shaun was lovely today

Shaun was lovely today, always speaks to our client and is a very polite and positive chap.
Brilliant service today.

29 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

We're delighted to hear that Shaun was polite, positive and took the time to speak directly with your client. Providing respectful, person-centred service is very important to us, and we're pleased you had such a positive experience. We'll be sure to pass your comments on to Shaun.

Oceniono na 5 z 5

Terry Tunesi wheelchair engineer

Terry Tunesi is our new wheelchair engineer from Rosscare. He was knowledgeable, helpful and kind. I hope we get to keep him

23 lipca 2026
Opinia niezależna
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Odpowiedź od Ross Care

We're pleased to hear Terry made such a positive impression with his knowledge, kindness and helpful approach. We'll be sure to share your feedback with him—it will mean a great deal.

Oceniono na 5 z 5

Ross Care Wheelchair Service

Had Ross Care come today to replace the tyres on my wheelchair & make a few adjustments to the brakes & clean out the castor bearing (If you know you know) Gary Thompson their technician who came was excellent Thank you 😀

27 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Thank you for your great review. We're delighted to hear Gary was able to replace your tyres, make the necessary adjustments and get everything running smoothly again. We'll make sure he receives your kind feedback.

Oceniono na 5 z 5

Extremely happy.

My wheelchair was broken and the man who had been given the job to fix it GARY THOMPSON was told the wrong item had to be fixed.
I was upset because my Dad had had a heart attack and I desperately needed to see him.
GARY, went above and beyond to help my situation by going back to work to fetch the correct part needed.
Gary Thompson restored my faith ....there are still good people in the world, his kindness and professionalism was exceptional. If there was more than 5 stars I would give more. Thank you Gary.

24 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Julie,

Thank you so much for sharing your experience. We're especially pleased that Gary was able to help during what was clearly a very difficult and worrying time for you. Going the extra mile for our customers is exactly the standard we strive for, and your kind words about Gary's professionalism and compassion will be passed on to him.

Oceniono na 5 z 5

Gary Thompson was very friendly

Gary Thompson was very friendly, very helpful. I feel Gary went above and beyond to fix my wheelchair. Garys work was great, I was really pleased with what he did. I would highly recommend Gary Thompson .

24 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

We're delighted to hear Gary was friendly, helpful and went above and beyond to get your wheelchair repaired. Your recommendation means a great deal to us, and we'll be sure to share your kind comments with Gary. Thank you for taking the time to leave your feedback.

Oceniono na 5 z 5

Great thinker

Have to say Sean Taylor came out as an emergency and at first was unsure if he could fix my wheelchair. Then had a brainwave and managed it with a bit of ingenious thinking.
Thank you Sean

24 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Gayle,

Thank you for your wonderful feedback. We're so pleased Sean was able to think creatively and get your wheelchair repaired when it initially seemed difficult. We'll be sure to pass your kind words on to him.

Oceniono na 5 z 5

Terry Tunesi went that extra mile on…

Terry Tunesi went that extra mile on repairing our daughters wheelchair today. Very thorough and with an understanding of disabled people and their reliance on their wheelchair. Lovely bloke. Thank you :)

23 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Thank you for your lovely review. We're delighted to hear Terry went the extra mile while repairing your daughter's wheelchair and that his thoroughness and understanding made such a positive difference. We'll make sure your kind comments are shared with Terry.

Oceniono na 5 z 5

Wheelchair Service

Friendly, efficient and thorough service. Great job Sean Taylor :)

22 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Colin, Thank you for taking the time to leave us a five-star review. We're delighted to hear you received friendly, efficient and thorough service from Sean. We'll be sure to pass your kind feedback on to him.

Oceniono na 5 z 5

Very polite and helpful engineer

Very polite and helpful engineer ( Terry Tunesi) who phoned ahead to say when he w’d arrive and he did arrive on time.
Collected wheelchair and went thru paperwork efficiently.

22 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Fran, thank you for your review. We're pleased to hear Terry kept you informed, arrived on time and made the collection process straightforward. We'll be sure to share your kind feedback with Terry and his manager.

Oceniono na 5 z 5

Excellent service from Gary

Gary Thompson came out today to service my daughter’s wheelchair, which had developed an annoying squeak whenever it was being pushed. He was friendly, helpful and got it sorted quickly – the wheelchair is now lovely and quiet again!

I also really appreciated that rather than having to wait in all day, Gary rang to let us know he would be with us in around 20 minutes and checked that it was convenient. I think this is a really thoughtful way of doing things, particularly for anyone who may be vulnerable, as you know exactly when to expect someone at your door.

Really pleased with the service we received today. Thank you, Gary!

21 lipca 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Deborah, thank you for your wonderful review. We're delighted Gary was able to resolve the issue quickly and that his courtesy call ahead made your day easier. We'll be sure to pass your kind comments on to Gary and his manager.

Doświadczenie Trustpilot

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