Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sean Taylor is a consummate professional and a really nice person. He came to fit a new arm on my Q500 and thoroughly checked for loose nuts and adjusted accordingly. He is a delightful individu... Zobacz więcej

Oceniono na 5 z 5

Ross care repaired my wheelchair today.They contacted me to say they were on their way.The guy who came was polite and respectful and did a very good job.Sebastian was very knowledgeable and explained... Zobacz więcej

Oceniono na 5 z 5

All the Staff at Ross Care do a great job from the telephone reception to the wheelchair repair engineers. From battery changes to foot plate replace or repair, they always manage to get my son’s whee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very good each time I have been here this guy as seen to us Paul Jackson he is amazing he always goes above and beyond for us he’s so polite and helpful nothing is ever too much for him. And most imp... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością

Napisane przez firmę

Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

900 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(900)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Tried to ring 3 times this morning to…

Tried to ring 3 times this morning to get an urgent repair and no one is answering the phone

26 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hello Diane, we're very sorry to read of your experience. If you would like to provide further details of the site / location you were trying to, please email us at: complaints@rosscare.co.uk. We would be pleased to look into this for you.

Oceniono na 5 z 5

Polite and professional

Gary messaged me yesterday with a time for repair. Arrived on time did a fantastic job replacing a well needed part on my power chair. Very polite and professional. Would recommend
Thank you Gary
Kind regards
Chris h.b.

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very good each time I have been here…

Very good each time I have been here this guy as seen to us Paul Jackson he is amazing he always goes above and beyond for us he’s so polite and helpful nothing is ever too much for him.
And most importantly he is very good with Max in his chair he always puts him at ease and communicates with him and explains to him what he’s doing to his chair. Honestly can’t phrase this guy enough he’s such a caring person and a real gentleman.

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

My wheelchair repair

My repair was carried out by Gary Thompson and he did nothing short of excellence has the part to be repaired was all bent up and he did a wonderful job of repairing it so that it could be re-attached to support my wheelchair thank you for doing such a great job

24 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

We had a wheal chair delivered today

We had a wheal chair delivered today. The technician Sean Taylor was very helpful.
He called when he was 10/15 min away .
He explained everything we needed to know about the new chair.
He was polite and professional.
We said we had his previous one to arange to be collected so he checked it and said he was able to take it. This saved time and no doubt extra cost for you.

19 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I was greeted by the reception and in minutes the workforce came out so my chair to deal with the problem I have. Efficiently, effectively, and in no time at all

17 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Neil, thank you for your lovely feedback. We’re delighted our team was able to assist you so quickly and efficiently.

Oceniono na 5 z 5

Thank you Nigel

Thank you Nigel! Always so kind and lovely and ever so helpful! So appreciated!

8 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Issy, thank you for your kind words. We’ll be sure to pass your lovely feedback on to Nigel.

Oceniono na 5 z 5

Great service

Sebastian has been so helpful and explaining the issues
I would recommend him to anyone

Caroline, Putney

18 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Caroline, thank you for your recommendation. We’re pleased Sebastian was so helpful and took the time to explain everything clearly.

Oceniono na 5 z 5

Gary Thompson was very professional and…

Gary Thompson was very professional and fixed the problem swiftly with great communication .
Many thanks

17 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Amanda, thank you for your feedback. We’re delighted Gary resolved the problem quickly and kept you well informed throughout.

Oceniono na 5 z 5

Gary Thompson from Ross Care is always…

Gary Thompson from Ross Care is always amazing, extremely professional and efficient and always does an excellent job

16 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Altaf, thank you for your continued kind feedback about Gary. We’ll make sure your comments are shared with him.

Oceniono na 5 z 5

Emergency Repair - Success! Gary was fab⭐️

Rang the emergency repair line as my chair had a few issues. Spoke to Gary, he confirmed he could indeed fix the issue and would be out as soon as he could. Shortly after (and within the timeframe he said) Gary had arrived, fixed the issue and made my chair safe to use again. Very polite and friendly, thank you Gary Thompson⭐️

15 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Courtney, thank you for sharing your experience. We’re so pleased Gary arrived promptly, resolved the issues and made your chair safe to use again.

Oceniono na 5 z 5

Amazing technician

Amazing technician, very polite and knowledgeable. He came out twice this week to finish works on my son’s chair and did it efficiently even taking time to explain fully what the issues were. Ross Care have a rare diamond on their hands

14 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Kye, thank you for your wonderful feedback. We’re delighted our technician provided such knowledgeable and considerate service for you and your son.

Oceniono na 5 z 5

Great service.

Polite, informative, helpful, understanding and alround great service.

13 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Lisa, thank you for your kind review. We’re really pleased you received such helpful, understanding and informative service.

Oceniono na 5 z 5

All the Staff at Ross Care do a great…

All the Staff at Ross Care do a great job from the telephone reception to the wheelchair repair engineers. From battery changes to foot plate replace or repair, they always manage to get my son’s wheelchair sorted. A special recognition to Gary Thompson who has repaired Marcus’s wheel chair numerous times especially the footplate! 😬 Gary Always calls to let us know a time he can get to us on the day he is friendly helpful and goes above and beyond to make sure he can get whatever is needed fixed and fitted back perfectly. Puts the Smile back on Marcus’s face every time! 😃

6 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Sandra, thank you for taking the time to recognise our team and Gary in particular. We’re delighted they continue to provide dependable support and help keep Marcus smiling.

Oceniono na 5 z 5

Thank you to Gary Thomas from Ross…

Thank you to Gary Thomas from Ross Care. He came to the rescue out of hours and fixed the footplate on my wheelchair

11 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi Iblal, thank you for your feedback. We’re pleased Gary was able to come to your assistance out of hours and repair your wheelchair’s footplate.

Oceniono na 5 z 5

Gary had come to my property to fix my…

Gary had come to my property to fix my armchair. Gary was a respectable and wonderful man who listened and understood my issues. Gary explained everything to me very simply. Thank you so much for your hard work.

7 sierpnia 2026
Opinia niezależna
Logo Ross Care

Odpowiedź od Ross Care

Hi, thank you for your lovely feedback. We’re delighted Gary listened carefully, understood the problem and explained everything clearl

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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