I totally satisfied with support! I have issue that was figured out n couple of minutes. So polite, so supportive, deep gratitude! My support was provided by Kevin, thanks a lot!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I totally satisfied with support! I have issue that was figured out n couple of minutes. So polite, so supportive, deep gratitude! My support was provided by Kevin, thanks a lot!
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Quick & Efficient ..... I've been looking to protect my trip for a week and within few hours Rise&Shield solved all my issue and secured my international travel. I highly recommend it ! Thank you.
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Rang to change the finish date on my newly purchased single trip travel insurance, due to airline delaying my departure flight. Kevin advised the insurance can be extended daily up to 30 days, for th... Zobacz więcej
Reakcja na opinię
This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travel... Zobacz więcej
Reakcja na opinię
We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps. After all, memories should never be medical bills, ever. From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between. No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes. Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork. We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle. Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.
Optimum Global Limited (Rise & Shield), 4th Floor, 21 Perrymount Road, Haywards Heath, West Sussex, RH16 3TP, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A mistake was made on the dates of my insurance. The issue was solved very quickly

Odpowiedź od Rise & Shield
The process of booking was very simple. Selecting the correct package was easy. Very efficient.

Odpowiedź od Rise & Shield
Booking the right insurance was very easy with a simple process. I had a number of questions that got answered clearly and efficiently by the Rise and Shield team. I haven’t started my trip yet so I can’t review beyond the purchase of the policy but I like the fact that they are able cover more that other insurance companies and so far their customer service has been fab.

Odpowiedź od Rise & Shield
Very simple form to fill, all relevant information was available to evaluate the policy coverage and decide

Odpowiedź od Rise & Shield
Really simple experience to book my insurance for forthcoming trip to the Alps. Really quick and easy process and happy with the price

Odpowiedź od Rise & Shield
This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travels a lot and had questions around residency and the plan. The team were able to communicate clearly and professionally and answer my questions. The website is easy to understand and to follow for purchase.

Odpowiedź od Rise & Shield
We haven’t taken our trip yet, but I want to commend the amazing service we have been provided with. Unfortunately we have had to move our trip due to regional issues and Rise and Shield have moved our policy to the new dates with no hesitation and lots of support. Thank you to Abie!

Odpowiedź od Rise & Shield
I initially came across Rise and Shield independently while researching high altitude rescue insurance. Then I discovered that the guide service I'm using also recommends them. I was pleasantly surprised at how much the policy covered saving me from have to buy additional medical coverage. The whole process was and straight forward. However, the final test, the true test will be if I have to file a claim. I hope I do not but that's when you find out how good they are. After the rescue of course.

Odpowiedź od Rise & Shield
Took me ages to find a company that made Antarctic insurance conditions understandable!
To be covered for Antarctica, just add their "Plus" extension option. Really simple! They were also the first company to be clear about evacuation restrictions (got to be from land - Ushuaia or Stanley and evacuation has to be pre-approved - fairly standard as I understand it).
They don't ask you to declare pre-existing medical conditions - they just don't cover you for anything you've had in your medical record for the last 5 years. Unusual, but it made quoting faster and simpler.
Also contacted their customer service via email and got an almost instant, helpful and friendly reply.
And, even with Antarctic cruising included, the price for a whole year compared well with last year's annual cover.

Odpowiedź od Rise & Shield

Odpowiedź od Rise & Shield
Great help from Abbi -- answered all my numerous questions quickly and patiently . great service

Odpowiedź od Rise & Shield
Very quick and easy to complete the form. My next trip was covered in a matter of minutes.

Odpowiedź od Rise & Shield
Straight forward no hassle , I made a phone call to get advice on the policy before I took it out , the person I spoke to was very helpful ,polite and professional

Odpowiedź od Rise & Shield
Many thanks to Abie from the Operations Team of Rise & Shield. I had contacted many insurance companies before, and it was always difficult to get a clear yes-no answer from their customer support (literally painful communication). That is why receiving Abie’s email made me so happy! The answers were so clear, easy to understand, and very professional. This is what I wanted - just short confirmation +useful links added. This kind of communication is so important, because it makes me trust the company more. Thank you! :)

Odpowiedź od Rise & Shield

Odpowiedź od Rise & Shield
Rise & Shield had the best policy for Nepal trekking that I could find and had a very competitive rate compared to another provider for similar terms. I was also able to get insurance for cancellation without the trip more than one year out. They have clear T&C's, so you can see exactly what you are getting covered for.

Odpowiedź od Rise & Shield

Odpowiedź od Rise & Shield
Making a trip to Peru and making multi-day hikes at high altitudes. Finding and securing the proper insurance for both of us was clear and easy to do. Hopefully we do not need it, but if we do, I am sure that process will be just as streamlined.

Odpowiedź od Rise & Shield
No hassle, no fuss. Quick and easy to arrange for the whole family and most importantly peace of mind before heading out on our adventure.

Odpowiedź od Rise & Shield
Gave myself & family exactly what I needed for our most recent holiday. Will definitely use you again. Thank you for the exceptionally efficient, fantastic service.

Odpowiedź od Rise & Shield
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