I totally satisfied with support! I have issue that was figured out n couple of minutes. So polite, so supportive, deep gratitude! My support was provided by Kevin, thanks a lot!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick & Efficient ..... I've been looking to protect my trip for a week and within few hours Rise&Shield solved all my issue and secured my international travel. I highly recommend it ! Thank you.
Reakcja na opinię
Rang to change the finish date on my newly purchased single trip travel insurance, due to airline delaying my departure flight. Kevin advised the insurance can be extended daily up to 30 days, for th... Zobacz więcej
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This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travel... Zobacz więcej
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Informacje dotyczące firmy
- Ubezpieczenia podróżne
- również w kategorii:
- Firma ubezpieczeniowa
- Ubezpieczenia sportowe
Napisane przez firmę
We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps. After all, memories should never be medical bills, ever. From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between. No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes. Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork. We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle. Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.
Dane kontaktowe
Optimum Global Limited (Rise & Shield), 4th Floor, 21 Perrymount Road, Haywards Heath, West Sussex, RH16 3TP, Zjednoczone Królestwo
- +44 (0) 1444 473 405
- info@riseandshield.com
- riseandshield.com
4,8
Doskonała
75 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing Kev!!
Kevin was an amazing support and contact person. He answered all my questions empathetically and professionally. Most importantly, he responded to all my mails promptly. I will definitely be using Rise & Shield for my future travel insurance needs and would highly recommend them to my friends as well.
25 września 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Hi Kelechi, that is great feedback and we will pass this to Kevin, thank you for taking the time to review our service.
Odpowiedź od Rise & Shield
Thank you Melanie
Insurance with clarity & transparency
I bought an insurance policy from Rise & Shield for my expedition to Tibet & Kailash.
Kevin from Operations Team was very helpful when answering a my questions about the policy & coverage.
It’s unusual to receive such clear answers & confirmation from an insurance provider.
Highly recommend!
17 września 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you for taking the time to write a review Ben and have an amazing trip!
Kevin was super helpful
Kevin was super helpful. He read my huge email carefully and responded to everything, point by point, very clearly. Asked very relevant questions and within 3 emails I was set! I now have very affordable and complete insurance for my dream trip: Antarctica! I hope I don’t have to use it, but so far, the experience was great. Thank you, Kevin!
21 września 2026
Opinia niezależna
Odpowiedź od Rise & Shield
What a lovely message, thank you Catia and have an amazing trip!
Odpowiedź od Rise & Shield
Thank you Michal!
Kevin git me a quick and concise answer…
Kevin git me a quick and concise answer to my support question, thanks so much!
15 września 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thanks for the feedback Haley!
Brilliant Service
Kevin who was dealing with my cases was very helpful and noticed my travel dates were not correct. If he hadn't made me aware of this error I would not have been covered for my upcoming trip. He was very helpful and sorted out the dates on the insurance swiftly and resent my new policy. Would 100% recommend.
3 września 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Sharron. Glad we caught the issue. Have a great trip!
Friendly and Efficient Service. Highly recomend.
I had wonderful experience with Rise &
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you for the kind words Andrea, have a great trip!
Happy they covered my safari
Happy they covered my safari. Me and my husband travelled from Thailand to the uk and then to Tanzania. Thank you
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Aoy, Hope you enjoyed the safari!
The experience was speedy and…
The experience was speedy and comprehensive.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thanks Rosa, glad you found the experience efficient
Great for insurance other providers don't offer.
Very easy to obtain the specialised insurance I was looking for. The cover was great value.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Donna
Questions were answered promptly and…
Questions were answered promptly and thoroughly. Purchasing of the policy made simple.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Tim.
The information is very clear and easy…
The information is very clear and easy to understand, the coverage is comprehensive, and the policy is easy to purchase.
23 lipca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Montse. Glad you found the process simple and helpful.
Really quick and easy to understand…
Really quick and easy to understand options
More specifics on cycling trips would help further
10 lipca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Hi Stuart, thank you for taking the time to leave your comment. I shall pass that on to the team to add more information on cycling
Smooth and Efficient
Obtaining the needed Insurance through your Company was smooth and straigh forward, including payment. Thanks for the efficiency.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Maria.
Peace of Mind Thanks to Rise & Shield's Abie
I want to highlight the excellent customer service I received from Abie at Rise & Shield during a travel insurance policy change for my upcoming trip to Antarctica.
Due to my own misreading, the original policy I purchased did not meet the specific requirements for cruises in the polar region. When I realized this, I contacted Rise & Shield and Abie assisted me right away.
Abie handled the cancellation of the original policy, the refund, and the purchase of a new policy with the correct coverage.
I would definitely recommend Rise & Shield for their quality of service. Thank you Abie and team!
15 czerwca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Rodrigo. Abie is great! The team is always happy to help. Buying travel insurance for specific adventure trips can lead to mistakes, and our team is always happy to assist in making sure our clients have the correct policy.
It was easy because after a Google…
It was easy because after a Google search, I emailed Rise & Shield and told them specifically what I needed. They responded with the all the information I needed to select the right policy. It was so quick.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thanks Jo, we love when people check with us so they have peace of mind that they bought the right policy.
not easy finding travel insurance for…
not easy finding travel insurance for my trip, and they helped with my questions to make sure I was covered.
14 czerwca 2026
Opinia niezależna
Odpowiedź od Rise & Shield
thanks Kevin, we are always happy to help. Let us know the details of your trip and we will advise you on what cover you need.
Nice and simple for booking
Nice and simple for booking, accidentally messed my days up by a day Abie was quick to rectify for me. Great team quick communication, quick confirmation great service
27 maja 2026
Opinia niezależna
Odpowiedź od Rise & Shield
Thank you Tam, always happy to hear about good experiences with the team.
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