Non ho “comprato Reeflex per caso”, l’ho scelta dopo un’attenta valutazione di ciò che il mercato delle lenti per iPhone offre oggi, cercando un sistema serio soprattutto per il video e non pe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If you are starting to explore phone photography, look no further. Reeflex offers the best equipment for you to begin exploring this new way to take photos. I’m not a videographer, but they offer grea... Zobacz więcej
Reakcja na opinię
Having just received the final lens on the collection I was curious to test the wide angle lens 110° against the Zuiko equivalent. I kept having to repeat the process as I thought I was missing so... Zobacz więcej
Reakcja na opinię
Objektive sind top. Lieferung erfolgte sehr schnell. Die Qualität der Taschen flop. Nähte sind nicht gut verarbeitet, so dass gleich beim ersten Gebrauch ein Loch entstand und diese eine inwändige T... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
REEFLEX is a dynamic team of tech enthusiasts - engineers, designers, and photographers - hailing from the vibrant cities of Rome, Zurich, and Copenhagen. Our journey kicked off in early 2020, driven by a bold mission: to redefine mobile photography through advanced computational techniques. At REEFLEX we strongly believe that the best camera out there is the one you can always have with yourself and that the best part of memories is making them. We envision a transformative era where mobile phones become the quintessential tools for capturing, curating, and sharing content across creative communities. Embracing this dynamic shift, we are dedicated to building a cutting-edge ecosystem of tools and software, allowing our users to effortlessly capture extraordinary moments using the device that's always at their fingertips. With an unshakable dedication to innovation and user-centric design, we're determined to unleash the full creative potential of photographers and videographers, catering to both enthusiasts and professionals. Join us on this trailblazing journey as we reshape the future of mobile content creation together!
Dane kontaktowe
04100, Latina, Włochy
- hello@reeflexstore.com
- reeflexstore.com
3,9
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122 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Odpowiedź od reeflexstore.com
Hello Joachim,
Thank you so much for your feedback.
We’re glad to hear that everything arrived quickly and that you’re satisfied with your lens. We truly appreciate your support and hope you continue enjoying your REEFLEX gear!
The REEFLEX Team 🌎💚
Explore. Create. Inspire.
Perfect!!
Perfect!!! Customer service, brilliant!! They are adequate and fast!
30 grudnia 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Annemiek,
Thank you very much for your kind words.
We’re genuinely pleased to hear you had such a positive experience; our customer service team always does their best to ensure everything runs smoothly.
We sincerely appreciate you taking the time to share your feedback.
The REEFLEX Team 🌎💚
Explore. Create. Inspire.
Faulty Reeflex iPhone 17 Pro MagSafe leather case
I ordered iPhone 17 Pro MagSafe leather case from Reeflex Store online that turn out to be faulty.
These are the telltale signs that the case I received from Reeflex is either faulty or not MagSafe compatible.
1. No verbiage on box that it is MagSafe compatible.
2. No visible MagSafe ring on the case.
3. When paired with a MagSafe power bank, the case does not hold on securely to the power bank.
Update:
Reached out to Reeflex Store Support. After numerous back and forth emails, with photos and videos evidence to prove that the Reeflex iPhone 17 Pro leather case I received is indeed faulty, Reeflex Store Support finally agreed to send me a replacement.
Received replacement on 26 Dec 2025. Tested it and glad that the MagSafe on the replacement leather case for iPhone 17 Pro does work as designed.
I do wish there is better quality control by Reeflex. Case closed.
13 grudnia 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Frederick,
Thank you for taking the time to update your review and share the full experience. We’re sorry that the first case you received wasn’t working as expected, that’s definitely not what we want for our customers.
We appreciate your patience while our support team reviewed the photos and videos and worked through the issue with you. We’re glad to hear that the replacement case is now working properly and that the MagSafe functionality performs as intended.
Your feedback about quality control is fair and has been noted. We’re constantly working to improve, and comments like yours genuinely help us do better.
Thank you again for giving us the chance to resolve this.
The REEFLEX Team
Explore. Create. Inspire.
I don't understand!!!!
5 listopada 2025
Odpowiedź od reeflexstore.com
Hello there,
Thank you for your feedback.
We’re sorry to hear you’re having trouble. Could you please reach out to us at support@reeflexstore.com so we can better understand the issue and assist you directly?
We’ll be happy to help sort everything out.
REEFLEX Team
Explore. Create. Inspire.
Super helpful support team
I had a problem with the exchange rate for Australian dollars and contacted the support team. I got a timely response with an offer to manually adjust the pricing so I could qualify for free shipping. Later the support team assisted with a discount code that was issued after I had placed my order.
So the Reflex support team have been super helpful and saved me a lot of money.
2 grudnia 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Paul,
Thank you for taking the time to share your experience with us. We’re delighted to hear our support team was able to assist and make things easier for you. Feedback like yours is incredibly valuable and helps us continue creating an experience that feels thoughtful and seamless.
If you’d like to connect with other creators using REEFLEX, we’d be pleased to welcome you to REEFLEX Piazza, our official Facebook community where ideas, inspiration, and new possibilities come together: https://www.facebook.com/groups/reeflexpiazza 📸
REEFLEX Team
Explore. Create. Inspire.
Odpowiedź od reeflexstore.com
Hello Oliver,
Thank you so much for your kind words and for taking the time to share your experience! We’re happy to hear that you’re satisfied with both the quality of our products and the delivery speed.
If you’d like, feel free to join our Reeflex Piazza community on Facebook. It’s a great place to connect with other creators, share your shots, and get inspired by how others are using their Reeflex gear here: https://www.facebook.com/groups/reeflexpiazza 📸
We truly appreciate your support!
REEFLEX Team
Explore. Create. Inspire.
Excellent support & fairness from REEFLEX
I ordered the G-Series 240mm lens and carbon case and have been really impressed so far.
The build quality, packaging and overall feel of the product are superb, and the lens performs far better than I expected from a mobile system.
What really stood out was the customer support. I reached out shortly after purchasing when a Black Friday price drop was announced — REEFLEX handled the situation fairly, professionally, and offered a goodwill adjustment without hesitation. That level of service says a lot about the company.
Overall, great product, great communication, and a team that genuinely looks after its customers. Highly recommended.
27 listopada 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello James,
Thank you so much for taking the time to share this thoughtful review. It truly means a lot to all of us at REEFLEX. We’re thrilled to hear that you’re enjoying the G-Series 240mm lens and the Carbon case, and that both the build quality and performance exceeded your expectations.
Your words about our customer support really made our day. We put a lot of care into making sure every customer feels heard and supported, so knowing that you appreciated how we handled your situation is incredibly rewarding.
We’ll be sure to share your feedback with our entire team, it’s the kind of encouragement that keeps us motivated to keep improving and delivering the best possible experience.
Thank you again for your trust and for recommending REEFLEX. We hope the 240mm lens continues to inspire your creativity for a long time to come.
REEFLEX Team
Explore. Create. Inspire.
Not only does Reeflex have a fantastic…
Not only does Reeflex have a fantastic product. The customer service is outstanding it’s very rarely in today’s world that you actually have someone that is concerned about your experience with their company. I’ve had to reach out a couple of times with some questions. they have always got back to me quickly and professionally. The product they sell is very high quality, but that only takes a company so far. If the people standing behind that product are not willing to go the extra mile to help their customers. than no matter how good the product is it will fail at some point. keep up the good work and God bless.
26 listopada 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello there,
Thank you so much for your kind words. We truly appreciate the time you took to share such thoughtful feedback. It means a lot to hear that our team’s effort and dedication came through in your experience.
At REEFLEX, we believe that great products deserve equally great support, and we’re thrilled to know that our service made a difference for you. It’s customers like you who inspire us to keep improving and innovating.
We hope you’re continuing to enjoy your gear and capturing amazing shots! If you’d like to connect with other creators and photographers using REEFLEX products, we’d love to invite you to our official Facebook community, REEFLEX Piazza, a great space to share your work, ask questions, and exchange ideas:
📸 Join here: https://www.facebook.com/groups/reeflexpiazza/
Thank you again for your trust and support.
REEFLEX Team
Explore. Create. Inspire.
Excellent products and support!
Excellent products and support!
I had an invoicing concern. Contacted support and they took the necessary steps to resolve the problem. Great company.
26 listopada 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Bill,
Thank you for taking the time to leave the review.
We’re happy to hear that both the product and the support experience met your expectations. When you reached out with the invoicing concern, our goal was to make the process as clear and smooth as possible. We’re glad it worked out, and you felt taken care of.
We always aim to respond promptly with real intention behind every message, so it’s reassuring to know that it came through. If you ever require anything else, whether it’s assistance, clarification, or just suggestions on how to make the most of your gear, please don’t hesitate to contact us.
REEFLEX Team
Explore. Create. Inspire.
Reeflex is a great company
Reeflex is a great company. Their lenses are excellent! They’re easy to use and manage and the quality is stellar. I had some questions when I first received the lens and was corresponding with Customer Service. They were attentive, responsive and kind. I highly recommend! You’ll be very happy!
11 listopada 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Thank you so much for your lovely review, Marcy!
We’re truly happy to hear how much you’re enjoying your Reeflex lenses, and it means a lot that our Customer Service team made your experience feel so positive and well supported. Knowing you felt cared for really warms our hearts.
If you ever have questions or want tips to get even more out of your gear, we’re always here and happy to help.
You’re also very welcome to join our Facebook community, where creators share their work, inspiration and experiences with REEFLEX products:
📸 https://www.facebook.com/groups/reeflexpiazza
Thank you again for choosing REEFLEX. We’re so glad to have you with us! 💚
REEFLEX Team
Explore. Create. Inspire.
Great products great customer service
Had a lot of questions so I emailed CS of Reeflex - I spoke with Aurora and she answered all my questions in great detail/beyond what we can find on the website, which sometimes I notice CSR's will just copy and paste info from their webpage as if we haven't looked there yet; Aurora answered questions that were not available on website and she was very patient with me. Great service and I love the products that I bought. Can't wait to continue playing around with these great quality lenses, it's truly easy to use with the iphone.
29 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Thank you so much, Ariel, for your review!
We’re truly glad to hear that your experience with our customer support — and with Aurora in particular — was so positive. Offering personalized, detailed assistance is something we deeply care about, so knowing you felt supported beyond the information on our website means the world to us.
We’re thrilled that you’re enjoying your new Reeflex lenses! If you ever have more questions or want advice on getting the most out of your gear, don’t hesitate to reach out — we’re always here to help.
And if you’d like to connect with other creators using REEFLEX products, feel free to join our Facebook community:
📸 https://www.facebook.com/groups/reeflexpiazza
Thank you again for choosing REEFLEX! 💚
REEFLEX Team
Explore. Create. Inspire.
Really bad customer support
Really bad customer support. They say they reply in 24-48 hours, which is not true. I have written them several emails, no answer so far, and it’s been way more than 48 hours. I even wrote on their Facebook page - the message is “seen”, no response whatsoever. Another thing - according to their website info, the shipping time to my country is 3-5 business days. I made plans accordingly, just to find out that the shipping time will be 8-10 business days, which is really not okey.
10 listopada 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello there,
Thank you for sharing your experience with us. We’re really sorry that things didn’t go as expected — we understand how frustrating it must have been, and we apologise for the inconvenience this caused.
Shipping estimates can occasionally change once the courier processes the package, but we realise how confusing and inconvenient that can be. We’ll review our wording to make this clearer moving forward.
We’ve reached out to you again by email so we can help you directly and make sure everything gets sorted. Whenever you have a moment, feel free to reply — we’re here for you.
REEFLEX Team
Explore. Create. Inspire.
Their customer service is a joke
Customer service is slow and unapologetic. I asked to add an item to my order, it took them two business days to reply and by then it had already shipped. They offered no apology or solution. They also take zero responsibility for import duties, it’s buried in the fine print on their shipping terms so expect a surprise 15% bill from fedex a month after your order if you live in the US.
20 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello George,
Thank you for taking the time to share your experience — we’re really sorry to hear that you felt let down by our support. We understand how frustrating it must have been not being able to add an item to your order in time, and we can see why that left you disappointed.
Regarding import duties, these fees are applied directly by local customs and couriers, and they can vary depending on the country. We do mention this in our shipping information, but we understand how unexpected charges can feel frustrating, and we’ll look into making this clearer.
We’ve also reached out to you via email to try and resolve this situation together. Whenever you have a moment, feel free to reply there — we’re more than happy to help.
REEFLEX Team
Explore. Create. Inspire.
No replacemant for factory failing carrying box
Shipped a defective carrying box, this can happen,
the failure was confirmed by Reeflex, until now after many emails, I have not received a replacement
I already bought part for over EUR 1600.00 from reeflex and get no replacement?
4 października 2025
Odpowiedź od reeflexstore.com
Hello Andy,
Thank you for letting us know about the issue with your carrying box. We’re really sorry you ended up with a defective one — we understand how frustrating that must have been, especially after investing so much in our gear.
We wanted to reassure you that we’ve already sent a new replacement bag to you, completely free of charge. It’s on its way now, and we hope it arrives soon so you can continue using your Reeflex equipment without any more problems.
We truly appreciate your patience while we get this sorted. If everything is resolved once the new bag arrives, we’d be grateful if you’d consider updating your review.
REEFLEX Team
Explore. Create. Inspire.
Great product but with service dept hiccups.
I purchased a G-Series Super Telephoto 240 & Macro Add-Ons a few months back.. Since then, I’ve experienced a couple of times where their Service Department has been extremely slow in responding to queries. Clearly, they have had problems at their end. That said, when they eventually responded, they have tried to be as helpful as they could, so I’ve upped the star rating of my review. Also, I’m very impressed with use of the telephoto lens with the macro add-ons. It allows me to create great close-up shots without having to get right up close to the subject matter. Insects and bugs tend to make themselves scarce if you get too close.
29 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Stephen,
Thank you for taking the time to share what happened. We sincerely apologise for the confusion regarding your order and the delay in responding—we understand how frustrating that must have been. This is certainly not the experience we want anyone to have.
We want to confirm that the issue has now been resolved: we sent you the correct case at our expense, and it should already have reached you. We hope this finally allows you to use your G-Series lenses again without further inconvenience.
We genuinely appreciate your patience throughout this, and your feedback helps us improve how we handle situations like this. If everything is now sorted on your end, we’d be grateful if you’d consider updating your review.
REEFLEX team
Explore. Create. Inspire.
Laten erg lang op zich wachten
Laten erg lang op zich wachten, geen support reactie en mijn orders zijn nogsteeds op “confirmed” status maar nogsteeds niet ingepakt en verzonden…
27 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello there,
Thank you for your feedback, and we’re truly sorry to hear about your experience and the delay with your order.
In many cases, when an order remains in “confirmed” status for longer than expected, it’s because it contains one or more pre-order items. These products have slightly longer processing times as they are still in production or awaiting final restock before shipment.
We completely understand how frustrating it can be to wait, and we’re currently reviewing your order to make sure it’s processed and shipped as soon as possible.
Thank you for your patience and for choosing REEFLEX.
The REEFLEX Team 🌎💚
Explore. Create. Inspire.
No been delivered yet
Edit: Edit, updated as still not shipped according to tracking. It's been a week.
No been delivered yet. But so far so good, the customer experience alone has been great. I mailed in to enquire if something in their promotion would be added to order and received several updates and a new invoice before they even responded.
Still awaiting shipping, so going to keep an eye. So far so good, will update on the product itself.
22 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Logan,
Thank you for taking the time to share your feedback! We really appreciate your patience and your kind words about our customer service — it means a lot to our team.
We’re sorry for the delay with your shipment and understand how frustrating that can be. Your order is now on its way, and you should receive an update from the courier very soon.
We’re glad to hear your overall experience has been positive so far, and we can’t wait for you to receive your order and test the product in action. Please feel free to update your review once everything arrives — we’d love to hear your thoughts!
The REEFLEX Team 🌎💚
Explore. Create. Inspire.
I got an email from REEFLEX advertising…
I got an email from REEFLEX advertising their 240 mm Telephoto lens at 25% off. I was very excited about this and wen to buy it. BUT... What I found out was this ad was false. No where in the email did it state you have to buy a kit. That kit included the magnetic macro add on lenes which brought the cost up to $359.99 with the "discount". I did not want the macro lens addon as I have an iPhone which has macro feature that serves my purposes quite well. When I tried to use the discount for just the 240 mm Super Telephoto lens which is what their email was advertising the discount would not be given.
This is clear cut FALSE ADVERTISING on REEFLEX'S part. So beware of dealing with this company.
In addition I sent them a message asking questions about the 240 mm Telephoto lens they never got back to me despite stating it usually takes 24 to 48 hours during business days to get back to you.
16 października 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Marco,
Thank you for taking the time to share your feedback — we’re very sorry to hear about the confusion this caused. We completely understand how this may have been frustrating.
We’d like to clarify that the 25% discount mentioned in the email was specifically applied to the Super Telephoto 240mm & Macro Add-Ons Bundle, as noted in the newsletter. All links in the email led directly to that bundled product page, where both the lens and the macro add-on were clearly listed as part of the promotion.
That said, we appreciate your comment — transparency and clarity are extremely important to us, and we’ll make sure to review how this information is displayed in future campaigns to avoid any misunderstanding.
Regarding your message to our support team, we truly apologize if you didn’t receive a timely response — that’s not the experience we want anyone to have. If you’re still interested in the 240mm lens or wish to discuss this further, please reach out directly at support@reeflexstore.com and we’ll be happy to assist you right away.
Thank you again for your feedback and for giving us the chance to improve.
Best,
The REEFLEX Team 🌎💚
Mega Produkt.
Sehr tolles Produkt. Ich war auf Urlaub und die Tele 2 Linse wertet mein iPhone 15 Pro Max extrem auf. Knackig scharfe Fotos mit einem schönen Bokeh. Ich produziere Reisevideos auf YouTube und ich liebe hier die Natürlichkeit in den Videos. Ich kann es nur Empfehlen diese Linse zu erwerben. 👍🏻
3 września 2025
Odpowiedź od reeflexstore.com
Hello Christian,
Thank you so much for your thoughtful review. We’re really glad to hear that the G-Series Telephoto 2x Lens has elevated your iPhone 15 Pro Max setup and helped you capture such crisp, natural-looking shots on your travels.
Your feedback about the sharp details and realistic look in your videos truly resonates with our vision for the G-Series lineup, combining precision optics with a natural aesthetic.
We sincerely appreciate your trust and the time you took to share your experience. Wishing you many more great captures on your next adventures!🌍✨
REEFLEX team
Explore. Create. Inspire.
Great Iphone photos…
I took a trip to Europe this Fall and didn't want to carry a lot of gear. I ordered two lens for my Iphone. That was all I needed. My pictures were clear and crisp even for long distance pictures. No more lugging a lot of gear to take pictures.
9 września 2025
Opinia niezależna
Odpowiedź od reeflexstore.com
Hello Marcia,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your REEFLEX lenses made your trip to Europe lighter and helped you capture clear and crisp photos — even at long distances. That’s exactly what we aim for.
If you’d like, we’d love to welcome you to our Reeflex Piazza Community (here:https://www.facebook.com/groups/reeflexpiazza/), where photographers from around the world share their journeys, tips, and results with REEFLEX gear. It would be wonderful to see some of your travel shots there!
Thanks again for your support — it truly means a lot to us.
Warm regards,
The REEFLEX Team 🌎💚
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