The staff from Radius were extremely helpful when I rang to enquire about a helpline for my mum. It was very easy to install and it gives us peace of mind that mum can just press her button if she nee... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From my first call to your company I was well informed and reassured at all times. On receipt of the apparatus the guide was very straight forward.
Excellent service & puts our minds at rest knowing someone is at the other end of the phone if alerted by bracelet
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca artykułow BHP
- Telefon alarmowy
- Domowa opieka medyczna
- Pomoc w domu
- Opieka nad osobami starszymi
- Dostawca urządzeń telekomunikacyjnych
Napisane przez firmę
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Napisane przez firmę

- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Dane kontaktowe
3 Redburn Square , BT18 9HZ, Holywood, Zjednoczone Królestwo
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Peace of mind
Watch received in good time, easy to set up. Tested alert and fall function before gifting to parent, all worked well. Not the prettiest of watches and would benefit from more of the functionality of fitbit or galaxy smartwatches. Offers security for wearer and family but smartwatch is missed.
Nice watch, poor courier.
Please use Royal Mail tracked delivery for something as important as this. The Courier simply threw the package over the garden gate where it lay in the grass until spotted. No attempt to deliver to the door.

Odpowiedź od Radius CONNECT24
That there's always someone on the other end to help you get the help you nee
Right from the very start when I enquired about purchasing this item I was told exactly what to do to obtain the bleeper, what the payments would be and how to use it. I ordered one and it arrived within 2/3 days of ordering. I am extremely happy with it and it gives peace of mind and if anything happens to me I just have to press the button, which I wear round my neck, and I'm in touch with someone who can help me, especially if you live on your own like I do.you
Would Recommend…
Arrived quickly with comprehensive instructions to set up. With help from younger generation swapped necklace for wrist strap. Easy to wear and speaker loud enough to hear in most locations of our home.
Seamless set up and installation
Ordered item on 6/5/25 with 2 to 3 day…
Ordered item on 6/5/25 with 2 to 3 day delivery. Not only no delivery or updates as to progress of delivery when I contacted radius connector to confirm order was with courier they were unable to verify

Odpowiedź od Radius CONNECT24
Unit arrived as planned
Unit arrived as planned. Easy self installation with prompts from the unit. Great response from Julie-Ann when I did first test. All very reassuring. So glad I have got this installed.
Felt very reassured first time I…
Felt very reassured first time I accidentally used it and it was answered straight away
Very good service and vey helpful
Easy to use app to apply for my item
Easy to use app to apply for my item. Great communication by email.
I would love to give it more stars but…
I would love to give it more stars but it has nt arrived yet, ordered in tues morning, now sunday and still no sign , but i m sure it ll be worth the wait

Odpowiedź od Radius CONNECT24
Personal Alarm
I was setting this up on behalf of my Mum and received the wrong alarm. My Mum hadn’t returned home from rehab at this stage so it wasn’t the end of the world but if she had have been, she’d have been left with no alarm for a few days. It was registered to someone else. This was quickly resolved however I was told the wrong one would be collected by DPD within a few days and that still hasn’t happened over a week ago. This meant another phone call to radius. The phone lines to Radius do not always have a clear connection for some reason. Everyone was lovely that I spoke too but not the best experience

Odpowiedź od Radius CONNECT24
Patient in Hospital
Sorry we have not been able to review your product because we have not been able to use it . The patient has been in hospital a few days after we started to use it and he is now going to rehab which means he will not be at home to use it.?
When I had difficulty setting up the…
When I had difficulty setting up the system technical team so supportive and as I am lacking in this department they explained all so simply
I inadvertently set of the alarm and…
I inadvertently set of the alarm and all 3 contacts were contacted.
Quick response
Quick response and understanding that Mum was testing the system. Its reassurance to the rest of the family that she can contact help so quickly if ever needed.
Excellent communication with very…
Excellent communication with very friendly and helpful staff. Very impressed with the people and the product.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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