The staff from Radius were extremely helpful when I rang to enquire about a helpline for my mum. It was very easy to install and it gives us peace of mind that mum can just press her button if she nee... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From my first call to your company I was well informed and reassured at all times. On receipt of the apparatus the guide was very straight forward.
Excellent service & puts our minds at rest knowing someone is at the other end of the phone if alerted by bracelet
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca artykułow BHP
- Telefon alarmowy
- Domowa opieka medyczna
- Pomoc w domu
- Opieka nad osobami starszymi
- Dostawca urządzeń telekomunikacyjnych
Napisane przez firmę
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Napisane przez firmę
- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Dane kontaktowe
3 Redburn Square , BT18 9HZ, Holywood, Zjednoczone Królestwo
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
4,7
Doskonała
692 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I find service very efficient and staff…
I find service very efficient and staff very friendly.
11 sierpnia 2025
Confidence to live alone
My alarm has given me the confidence to live at home alone following the recent loss of my husband. It also gives my family peace of mind knowing that in an emergency they will be contacted. The service is excellent
11 sierpnia 2025
Happy so far with service
11 sierpnia 2025
Everything was fine all the equipment…
Everything was fine all the equipment was there and I had no need to ask anyone about it
17 lipca 2025
Kept in touch checking we were ok until…
Kept in touch checking we were ok until my friend sorted out how to set it up properly
30 kwietnia 2025
Quick response
So far so good. We having had to use it yet, but dad keeps setting the alarm off and you always respond very quickly.
2 lipca 2025
Extremely happy with this service
Getting set up on the Connect24 system was so quick and easy. I arranged it all online and the equipment arrived within a few days. The service is very efficient and the call handlers are all so friendly and helpful, even when just testing the alarm every 6 weeks. I have so much peace of mind knowing that my mum has the emergency button if needed. I can highly recommend Radius Connect24.
28 lipca 2025
It was so easy to set this service up
It was so easy to set this service up for my mum. Thankfully she hasn't had cause to use her alarm yet but it is great that there are regular checks done to ensure the equipment is working.
28 lipca 2025
Opinia niezależna
Great alarm - great service
I can unhesitatingly recommend the Radius Connect service. It is exactly what I need at an affordable price. The alarm is simple to operate and gives me confidence - on both sides of the border.
28 lipca 2025
Unit obviously faulty and no one to help
Got device 3 weeks ago and can not get it to work despite several attempts and contact with office. I’ve been told 3 times someone will ring me and I’m still waiting. Not impressed!
3 lipca 2025
Odpowiedź od Radius CONNECT24
Hi Jennie,
We're very sorry to hear about your experience and sincerely apologise for the delay in getting back to you. Please rest assured that we are looking into your request and a member of our team will be in touch with you as soon as possible to help resolve the issue.
Thank you for your patience and bringing this to our attention.
Best regards,
Roma
Worst after service ever
My brother had got a watch with alarm from this business,watch came and one strap was hanging off,looked like it had been a returned item...watch not working .and was told engineer would phone ...1 week later still no phonecall,....watch will be sent back
10 lipca 2025
Opinia niezależna
Odpowiedź od Radius CONNECT24
Hi Desmond, We're very sorry to hear about your brother's experience. This is certainly not the level of service we aim to provide. Could you please let us know your brother's name so we can look into this as soon as possible? You can email us at enquiries@radiusconnect24.com or call us on 02890 397103. We want to make things right and resolve this issue promptly. Thank you for bringing it to our attention.
Kind Regards,
Roma
The lady I spoke to was lovely and…
The lady I spoke to was lovely and answered all my questions. She advised me of the process and the cost etc and made everything straightforward.
8 lipca 2025
Staff very helpful
Staff very helpful. Watch alarm gives great peace of mind. Very easy to use
12 czerwca 2025
Excellent Service from Radius
This was an extremely easy process when purchasing the watch monitor for my mother. I had looked at numerous companies, but in the end decided to go with Radius as they were a local NI company which I felt was important should my mother ever need to have the support of the team in the event of a fall or accident. It was a simple order online, and then good email support from David in the team, providing me timely advise as to when I would receive the watch. Item was dispatched the day after ordering, fully loaded with all our personal email and phone numbers (for 4 people), and received with 3 days of ordering. The verification process on receipt was also extremely easy. Gives both my mum and ourselves peace of mind that she has the support 24/7 if she needs it.
24 czerwca 2025
Immediate answer and assustance
19 maja 2025
Ease of set up
9 czerwca 2025
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