Questionbeauty Recenzje 

253
•
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

ever since discovering Question Beauty a couple years ago, i havent bought another brand since! not only do i absolutely adore their mascaras but their commitment to their customers and service is unm... Zobacz więcej

Oceniono na 5 z 5

Beautiful products that really do as advertised, high quality and just stunning! I am completely hooked on the pigments and mascara toppers. I've also ordered one of their mystery boxes and was thrill... Zobacz więcej

Oceniono na 5 z 5

The shipping was pretty fast, I love the colors I got they’re literally my favorite thing to wear on my eyes and lips right now, and while they’re a little pricey for me usually the sale made it so I... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I love their loose pigment makeup. I have 4 and use them daily. It is fine and comfortable, doesn't crease (I'm late 40s) and can be subtle or bright, depending on what you feel like. I also use the p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Question Beauty is a New Zealand-founded beauty brand created for those who love bold colour and creative self-expression. We’re best known for our multichrome pigments, shimmer mascaras, and statement-making formulas designed to stand out. With over 2,000 five-star reviews on our website, we’re proud to have a global community of customers who love experimenting with colour alongside us!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 81% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 163

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The team was lovely and helpful when…

The team was lovely and helpful when they noticed my parcel was lost in transit, responded quickly, were kind and diligent. And I can't wait for the replacements they sent with no charge, things gappen and they had been awesome about it. I will definitely buy from them again, A wonderful team and company with gorgeous makeup ☺️

30 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much for your kind words! We’re really glad our team could step in quickly and get a replacement on the way for you.

Things can occasionally go wrong in transit, but we always want to make sure our customers feel looked after when they do. We hope your replacement arrives safely and that you absolutely love everything! ✨

Oceniono na 5 z 5

Gorgeous colours and spectacular payoff

I got the Irridescent Wings palette, Jungle Mirage liner, and both the clear gel primer and black primer. All of these items have been phenomenal. The shadows are super pigmented, especially on the primers and the liner is silky smooth and long-lasting.

The black primer does a great job of making the multi-chrome shadows show different versions of their colour shifts. I have a festival this weekend and am so excited to play around and get different looks each day! I am so glad I got these!

24 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! We love hearing how well the palette, Jungle Mirage liner and primers are working together for you.

The black primer is one of our favourite ways to bring out even more depth and dimension in multichrome shifts, so we’re thrilled you’re enjoying experimenting with it. We hope you create some incredible festival looks this weekend! ✨

Oceniono na 5 z 5

Multichrome perfection 😍

The most stunning products for makeup maximalists and colour lovers! The quality of everything I’ve tried is amazing, and the palettes especially are mind blowing! The way they put together colour stories is incredible.

26 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! “Makeup maximalists and colour lovers” is exactly who we love creating for.

We put so much thought into the colour stories, shifts and finishes in each palette, so hearing that they’ve been a standout for you genuinely means a lot. Thank you for the amazing support! ✨

Oceniono na 4 z 5

Great products, with some website issues

I had quite a lot of problems with the website recently, but customer service were responsive and helpful with their efforts to get my order through with a little extra they provided for my benefit, because of the issues. I appreciated that, though I wish there had been no issues in the first place of course. The products are fantastic - they do ship from China which I was surprised by, as I'm in Australia and they are meant to be a NZ based company (I believed this meant manufactured there), but despite this I will keep purchasing because of the product quality. The toppers I think are so-so, but the eyeshadows, lip glosses, and loose pigments are fantastic. Will definitely continue buying and can't wait to see how this brand grows in future!

22 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Hi Anne-Marie,

Thank you so much for the thoughtful review, and especially for your patience while our team worked through the website issues with you. We completely agree that the ideal experience is for everything to work smoothly from the beginning, so we really appreciate your understanding while we got your order sorted.

We’re so happy to hear you’ve been loving the eyeshadows, lip glosses and loose pigments!

Just to clarify one point, Question Beauty is a New Zealand-owned brand, but our products are manufactured with specialist partners all over the world, rather than being made in New Zealand. We also fulfil orders from different warehouses depending on the customer’s location, which is why your Australian order may have shipped from China, whereas USA orders get fulfilled domestically.

Thank you again for continuing to support us despite the hiccups. We’re constantly working on improving both the website experience and our products, and we can’t wait to show you what’s coming next!

Oceniono na 5 z 5

Great products

Great products, the peach setting spray smells heavenly and the eyeshadow palette had such beautifully pigmented colors. Looking forward to playing with the chroma ink. They make really nice products and their customer service was fantastic. Definitely a customer for life!!

17 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! We’re thrilled you’re loving the Gilded Peach setting spray and your palette and we hope you have so much fun experimenting with Chroma Ink next!

It also means a lot to hear you had a great experience with our customer service team. “Customer for life” absolutely made our day. ✨

Oceniono na 5 z 5

Never Question, Question Beauty!

THE best pigments for guaranteed compliments! I have over 20 of their pigments, the hardest part of my make-up routine; choosing a shade! I haven't seen any reels give the product justice ~ they colour pay-off is SOOOO much better when you see it in person . It doesn't fade out, delivery has always been on-time, & quality is beyond my expectations. 1 of my must-haves is Silver Mirror, closely followed by Lemon Sorbet 😍. Loyal & returning customer always ✨️🫶

18 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! Over 20 pigments is an incredible collection and we completely agree, choosing a shade can be the hardest part. 😍

Multichromes are notoriously difficult to capture properly on camera, so we love hearing that the shifts and payoff are even better in person. Silver Mirror and Lemon Sorbet are such good picks too!

Thank you for being such a loyal part of the Question Beauty community ✨🫶

Oceniono na 5 z 5

Products are gorgeous + excellent customer service

Products are gorgeous. I reached out about a product that was damaged and they responded immediately and sent a replacement. Top notch!

12 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! We’re so glad you’re loving the products and that our team was able to get the damaged item replaced quickly.

We always want our customers to feel looked after when something goes wrong, so this is wonderful to hear. Thank you for the lovely review! ✨

Oceniono na 5 z 5

Amazing formula and eyeshadow palettes

I’ve loved the formula and packaging for this brands palettes. The chapter series is incredible and I’m so happy I have my hand on all 4 palettes. I always love supporting indie brands so I’m very happy to keep supporting this brand

13 sierpnia 2026
Opinia niezależna
Logo Questionbeauty

Odpowiedź od Questionbeauty

Thank you so much! We’re so happy to hear you’ve been loving both the formulas and the packaging and having all four Chapter palettes is such a beautiful collection. ✨

We put a lot of thought into making each chapter feel special and collectible, so your support genuinely means a lot to us. We can’t wait to show you what comes next!

Oceniono na 5 z 5

Honestly I love mascaras and always…

Honestly I love mascaras and always wanted to see and have a shimmer mascara and it all came true by questionbeauty who introduced such a shimmery shades which I have never saw and the best part it's vegan and I love seeing something like this when I'm a vegetarian

11 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I was skeptical about ordering from an…

I was skeptical about ordering from an ad on Facebook but I did and I ordered 3 mascaras and 2 lipgloss. Man im so glad I did, they all are very sparkly and beautiful! Ill definitely be ordering more stuff from Question Beauty in the future! This is a legit company to order from! Thank you bunches!

7 sierpnia 2026
Opinia niezależna
Oceniono na 4 z 5

A Second Chance to Gleam

I have had a rather tumultuous time with this company, but when all is said and done, the biggest reason I am going to give them a good rating is that they handled some customer issues poorly, but I can see how it happened and they have made a concerted effort to improve. I will say..... merchandise is exquisitely good quality. Never s product problem ever

6 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I won’t be buying question beauty again. Shipped from China.


Nowhere on the site does it say that the products are shipped from China which is really disappointing. You absolutely should state that it’s shipped from China.

The product took a while to arrive. It got stuck in customs.

And when it did it just seemed to be glitter that didn’t sit on your eye where you put it. Even with a primer. Within 10 minutes it was everywhere. It also made my eyes burn so I can’t even use it. I had to wash it off.

20 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

I LOVE my question beauty palettes

I LOVE my question beauty palettes! I display them for their beauty and use them for the pigment payoff. The shadows are amazing and easily blended. The customer service at QB is also top tier! I have nothing but great things to say about this product.

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful palettes!

I've purchased now 2 of their eyeshadow palettes, and they are some of the best I've ever owned. They're so pigmented, buttery smooth and have beautiful sparkle and color shifting. A little goes a long way with them, and I look forward to each new drop to add to my collection.

29 maja 2026
Opinia niezależna
Oceniono na 5 z 5

5 stars is simply not enough

5 stars is simply not enough! Every product meets and often exceeds expectations - I am nobody who wears makeup just going out on the weekends and was gifted chapter 1 and became absolutely obsessed - then the glitter mascara toppers and 2 more chapters - this is literally worth every penny I wouldnt have spent on an Instagram product - I'm telling you take this risk with this - you will not be disappointed!!

12 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Question Why You're Not Buying!

Last year I bought 4 multichrome pigments and the gel base and was thrilled with how beautiful they were! The colors are rich and it doesn't take much at all to cover. Every time I wear them I get a ton of compliments. Just recently I bought the black primer and the multichrome setting spray and they're both fantastic. I cannot wait to use the primer for eye looks. The spray stays really well and smells delicious. I had no issues with shipping, either. Definitely great products!

8 czerwca 2026
Opinia niezależna

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