NABA Cosmetics Recenzje 

11
Wynik TrustScore: 3.5 na 5

3,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

3,4

Średnia

Wynik TrustScore: 3.5 na 5

11 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(11)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor Quality & Dangerous Experience

Poor Quality & Dangerous Experience
My wife spent $100 on eyeliners from NABA Cosmetics, and the entire experience was a disaster. The items arrived damaged because they were shipped without any protective packing material. To make matters worse, one of the eyeliners caused a severe reaction, resulting in painful rashes and an infection that required a doctor's visit. It is clear there are major issues with both their quality control and shipping standards. I would never recommend this brand to anyone.

30 kwietnia 2026
Opinia niezależna
Logo NABA Cosmetics

Odpowiedź od NABA Cosmetics

Hello Sunny,

We’re very sorry to hear about this.

We take damaged products seriously and always replace any items that arrive damaged. We also respond to all customer emails as quickly as possible.

However, we have searched our records and have not found any order under the name Sunny Wirrmann, nor any email regarding this issue sent to our customer service inbox at info@nabacosmetics.us.

If this was a genuine order, please kindly email us at info@nabacosmetics.us with your order number and photos of the damaged item, and we will be happy to help resolve this for you.

Best,
NABA Cosmetics

Oceniono na 5 z 5

Honestly

Honestly, I saw the reviews below and wasn’t sure whether to buy or not. But I had absolutely no issues at all. I loved everything I received. I think an indie brand in the U.S. offering multichromes at prices this affordable is something we should support. I was very happy with my purchase. I bought the Mystery Box, and getting full-size products for about $5 each was incredible. Definitely worth it!

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I love it

I love it, I bought the $50 mystery box and received 10 amazing products.

15 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Product arrived completely smashed

Product arrived completely smashed. I emailed and received absolutely no reply.

24 marca 2026
Opinia niezależna
Logo NABA Cosmetics

Odpowiedź od NABA Cosmetics

Hello Sunny,

We’re very sorry to hear about this.

We take damaged products seriously and always replace any items that arrive damaged. We also respond to all customer emails as quickly as possible.

However, we have searched our records and have not found any order under the name Sunny Wirrmann, nor any email regarding this issue sent to our customer service inbox at info@nabacosmetics.us.

If this was a genuine order, please kindly email us at info@nabacosmetics.us with your order number and photos of the damaged item, and we will be happy to help resolve this for you.

Best,
NABA Cosmetics

Oceniono na 5 z 5

I love it

I love it! Love their products! Amazing prices and quality. Shipping ins $6.99 but products are amazing

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Regretting my order

Ordered a palette for a photoshoot event. Their website said shipping to the Netherlands would take up to 5 working days. It has taken almost two weeks for it to arrive. Sure, the shipping company can run into some delays, but I could see through the track and trace that it wasn’t their fault, but it was actually the company itself that took ages to actually send it out. Too late for the shoot, but unfortunately we won’t be able to return it since they do not accept returns. Shitty policy if you can’t deliver what you promised.

1 lipca 2025
Opinia niezależna
Logo NABA Cosmetics

Odpowiedź od NABA Cosmetics

We’re very sorry to hear about your disappointment.

We would like to kindly clarify that your order was placed through our U.S. website, while the delivery destination was in Europe. Because of this, international transit times are naturally longer than domestic European deliveries.

The estimated 5 working days refers to shipping time once the package is in transit within Europe or under the carrier’s delivery timeframe, but this does not include order processing/preparation time and international carrier transit time.

For customers located in Europe, we do have a dedicated European store specifically to provide faster shipping within the region.

We sincerely apologize that the timing did not work for your photoshoot and understand your frustration.

Oceniono na 1 z 5

I'd just buy elsewhere if I were you…

first I understand humans make mistakes but I've heard too many of the same stories on this brand for it to not just be a badly run business. I tried to cancel my order after seeing all the reviews but they refused. They said it had already been shipped even though I didn't get a shipping email till after I tried to cancel. When I got my package, they'd sent 2 of the same palette and one of the ones I ordered was missing. they made me send back the double before replacing it with what I ordered which is whack cause this was YOUR mistake so why am I waiting to get my stuff till after I fix YOUR mistake? like I said, badly run business. then I finally got around to using the product and it's so far below subpar. no payoff and doesn't last even with a good base. anyway nobody should buy from here

15 marca 2025
Opinia niezależna
Logo NABA Cosmetics

Odpowiedź od NABA Cosmetics

We’re truly sorry that your experience felt frustrating.

However, we would like to clarify that when there was a packing mistake with your order, we sent your replacement palette completely free of charge without requiring you to return the incorrectly sent item first. We always aim to do the right thing when mistakes happen and resolve issues fairly for our customers.

As for product performance, we understand that makeup preferences can be subjective, and we’re sorry the formula did not meet your expectations.

That said, we sincerely apologize for the inconvenience caused by the original packing error and appreciate your feedback.

Oceniono na 1 z 5

Unorganized and not ready for US Market

I ordered $155 worth of makeup on 8 different eye pigment palettes after seeing advertisements about them on TikTok and Instagram. While their US site claims to process orders in 1 day, I waited 4 extra days for my order to ship since the processing time on their main site states 5 days are needed. After 5 business days passed, my order was still left unshipped. I emailed them inquiring about when my order might be sent and I received a shipping notification shortly after. The next day they emailed back and claimed it had been shipped. A few days later I receive a small box in the mail from NABA Cosmetics. I knew I had to film myself unboxing it because there was no way my order fit in that small of a box. Needless to say, thank goodness I did. Inside the parcel was one broken palette. I emailed them proof and stated my disappointment and right away they said it must have been a mistake and that they ‘aren’t scammers’. They made a new shipping label and sent my order again. I received a giant box in the mail and thought to myself, “Phew, it must all be here”. Even so, I filmed just in case. After unboxing a box inside a box, inside another box, another box, and 3 more boxes and pilfering though mounds of packaging, I finally reached the eye palettes. Yet again my order was wrong. After all that, I was still missing an eye palette. I emailed them again with proof and they said the palette I was missing shipped separately. I emailed back immediately and asked for a tracking number, to which they have not sent. This whole ordeal has been entirely frustrating. I do understand that mistakes can happen; however, I would have thought they would have been much more careful in confirming the second order was correct before sending it. Especially after taking so much time packaging it. Now they flat out aren’t replying to my email asking for tracking on something I paid for…

Update: 2 weeks after ordering
Finally got them to send the last missing palette after making a PayPal claim asking for a refund. It arrived broken. Who would have guessed…

12 lipca 2024
Opinia niezależna

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