My husband surprised me with this purse for my birthday and I literally got emotional. As a Black woman, it felt good to see a design that reflected beauty, confidence, and culture all in one bag. The... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Everything is wonderful and the product is perfect. It took waaaaaay too long to be delivered though. This was for my wife Tess for a super fantastic wife, friend, mother and grandmother for moth... Zobacz więcej
Reakcja na opinię
The way I smiled when I opened the package! Whew. I knew right away this wasn't going to be an ordinary handbag. The details are beautiful and the artwork just speaks to me. It feels classy, elegant a... Zobacz więcej
Reakcja na opinię
THE ORIGINAL ORDER WAS MADE APRIL 24th. IT TOOK ABOUT FOUR WEEKS AND A PLETHORA OF EMAILS BEFORE THEY ADMITTED THE SHIPMENT WAS LOST.ANOTHER TWO WEEKS TO REPLACE PRODUCT. DESPITE THE PRESENCE OF MY R... Zobacz więcej
Reakcja na opinię
3,9
Dobra
152 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Not Wowed
Was a terrible experience 1st the bag did not come in a box it came in a post office plastic white bag 2nd once opened the bag and pulled out the purse it was damaged @ the bottom and needs to be reshaped also the over all quality of the bag is questionable purchased the bag as a gift and when i gave it to the person I didn't feel assured that they would love it because when i opened the package nothing but doubt entered my mind so yes I wasn't happy..
13 grudnia 2025
Opinia niezależna
It's unnerving to know that a company…
It's unnerving to know that a company during Christmas gift buying seasson does not have an exchange or return policy that doesn't meet the criteria of damaged or wrong item. As it turns out I brought this bag for my wife, she loves it but would like the tote size instead. The return policy was hard to find on your website so I didn't see it, otherwise I would have asked her before buying. I'm not sure if any of your customers have run into this issue or not, but I will not be giving you a favorable review and will give a customer beware on social media. It's a shame because I would love to support a black owned business, but I can't under these circumstances.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Gary,
Thank you for sharing your experience with us. We’re truly sorry for any frustration or inconvenience caused.
We understand that expectations can differ, especially when purchasing a gift, and we regret that our policy did not align with what you were hoping for.
Your feedback is very important to us, and we sincerely thank you for taking the time to share it. If you need any further assistance, please feel free to contact us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
I ordered a bag for my wife about a…
I ordered a bag for my wife about a month ago. I have yet to recieve it. However Queenira is attempting to access my account for payment. I'm pretty sure I paid in full when I ordered. Don't think I'll deal with them again.
5 stycznia 2026
Opinia niezależna
I received each item in my order a…
I received each item in my order a couple of days ago. I am very very happy with the order. They are Christmas gifts for my wife. I am sure she will love them. Thank you for your great work in getting them to me before Christmas. Merry Christmas.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Nadia,
Thank you so much for your kind words. We’re really happy to hear your order arrived in time for Christmas and that you’re pleased with everything.
We hope your wife loves the gifts just as much. Wishing you and your family a wonderful holiday season, and we truly appreciate your support.
Kind regards,
Isabella Monroe From Queenira
Black female pride and strength
I loved all the images on the accessories ( I brought my wife the TIMELESS GRACE hand bag and pochette). All the designs were striking.
I am satisfied with my purchase although graphics in advertising photographs do give the impression of sculpted leather work.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Jerry,
Thank you so much for your thoughtful feedback. We’re really glad to hear you loved the designs and are satisfied with your purchase.
We also appreciate your note about the advertising images—this is valuable feedback for us as we continue working to present our products as clearly as possible.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
The package took long to arrive but it…
The package took long to arrive but it was well made and beautiful
3 stycznia 2026
Opinia niezależna
Odpowiedź od Queenira
Hi Forrrst,
Thank you so much for your feedback. We truly appreciate your patience and are glad to hear you found the product well made and beautiful.
It means a lot to us—thank you for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
My Goodness!
My goodness! It took me over a month to receive my bag. I was beginning to feel duped. Then, after several inquiries via email, I finally received it on Jan 2, 2026.
I like it, but not certain of the material being leather and the price is too high. I've aged a few months waiting for this bag. Hopefully, I or no one else will have this waiting problem.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Ros,
We’re truly sorry to hear about your experience and the long wait you went through. We understand how frustrating that must have felt.
We appreciate you sharing your feedback regarding the delivery time, material, and pricing. Your input is very important to us and helps us continue improving both our products and overall experience.
Thank you again for taking the time to share your thoughts.
Kind regards,
Isabella Monroe From Queenira
Beautiful Purse
My wife enjoyed the beautiful purse, she was totally
surprised. I was greatly appreciated that it arrived 2 days before Xmas 2025, which made Xmas all that much better.
Thanks
22 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Roger,
Thank you so much for your kind words. We’re really happy to hear your wife loved the purse and that it made such a special surprise.
It’s wonderful to know it arrived just in time for Christmas and helped make the day even more meaningful. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
I absolutely ADORE my new Arden Luxe…
I absolutely ADORE my new Arden Luxe Premium Leather Handbag and matching wallet! “Let these locs do the talking” says it all. The bag is the perfect size, ensuring I don’t over stuff my purse and cause injury to my back and body. She’s incredibly stylish and I’m eager to share your company info with others when they ask, “Where did you get that purse?!” Cheers to your continued success, Queenira!
1 stycznia 2026
Opinia niezależna
Odpowiedź od Queenira
Hi Nicole,
Thank you so much for your amazing review. We’re truly happy to hear how much you love your Arden Luxe handbag and matching wallet.
It means a lot that the size, style, and design all work perfectly for you—and that message really speaks to you. We also truly appreciate you sharing our brand with others when they ask.
Thank you again for your support and for being part of the Queenira community.
Kind regards,
Isabella Monroe From Queenira
5 stars! So far I have ordered 5 bags
I have ordered a total of 5 bags, two for myself and three for gifts. All I can say is WOWOWOW!!!! the designs are beautiful, and the quality is superb! The lined bag gives, high quality and careful design. The intimate details on the bag shows intentionality. There was true thought and planning in the design of these bags. I plan to purchase more bags in the future.
23 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi there,
Thank you so much for your amazing review and for your continued support. We’re truly happy to hear that all five bags met your expectations and made such a strong impression.
It means a lot that you noticed the details, design, and quality we put into each piece. We truly appreciate your trust in us and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
Love the design
Love the design, material, style and size of my bag! I highly recommend that you add one to your purse collection.
9 października 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Alva,
Thank you so much for your kind feedback. We’re really glad to hear you love the design, material, style, and size of your bag.
Your recommendation truly means a lot to us. We appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
I bought one in August to take on…
I bought one in August to take on vacation, I was so impressed I bought two more for myself and six for Christmas gifts for my granddaughters. They're ages from 33 to 21. I'm sure they will love them.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Castillo,
Thank you so much for your wonderful support. We’re truly happy to hear how much you enjoyed your first purchase and that it led you to choose more for yourself and as gifts.
That sounds like such a thoughtful Christmas surprise—we hope your granddaughters love them just as much. We truly appreciate your trust in us and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
Beautiful bag
Ordered 'Bronze Birthright' medium bag and 'Aasha Africa' wallet on 12/01/25 and received them 12/24/25. They are both beautiful, love the colors and the gold tone metal hardware. Spacious and nice interior - red velvet. Has a clip to close the bag - prefer a zipper. In a addition to handles, it has long straps attached to the interior of the bag - wish they were detachable. Dislikes - no feet.
31 grudnia 2025
Opinia niezależna
A Christmas Gift
I acquired the purse and matching wallet as a Christmas gift for my daughter. When she opened her gifts, her face lit up and she had a smile a mile long. She was extremely happy with both gifts and the quality of each item.
That was important to me because she is my only child.
25 grudnia 2025
Opinia niezależna
My husband ordered my bag for my…
My husband ordered my bag for my birthday and it's been almost a month and it still has not arrived 😐
30 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Shavonte,
We’re truly sorry if the delivery experience caused any disappointment or concern. We completely understand how important a birthday gift is, and we apologize if the wait did not meet your expectations.
After checking, we’re very glad to see that your order was successfully delivered and that the experience afterward was much more positive. We truly appreciate your patience and support throughout the process.
If you’re happy with the final outcome, we would sincerely appreciate it if you would consider updating your review. It would truly mean a lot to our small team.
Thank you again for supporting Queenira.
Kind regards,
Isabella Monroe From Queenira
The Majesty Known Premium Leather…
The Majesty Known Premium Leather Handbag and wallet was very nice! I was surprised by the quality of the bag. I have bought so called high end bags, but this one gets my lady way more attention then the others!
25 grudnia 2025
Opinia niezależna
Ease in website usage
Ease in website usage, product matching description, quick delivery
15 października 2025
Opinia niezależna
I love my new bags & matching wallets
I love my new bags & matching wallets. A great Christmas present to me.
24 grudnia 2025
Opinia niezależna
AMAZING
Got a bag for my boss as a Christmas gift and she LOVES it! Customer service was amazing. Any questions I had, was able to get a quick response. The bag looks even better in person and the quality is great
19 grudnia 2025
Opinia niezależna
Order in November
Order in November. I am still waiting on the bag to be delivered. In fact, tracking indicates after getting to California it was sent to Hawaii.... I'm in Florida. Very disappointed. No reply from vendor.
27 grudnia 2025
Opinia niezależna
Odpowiedź od Queenira
Hi Terence,
We’re truly sorry for the frustration and concern caused by the shipping updates during transit. We understand how confusing and disappointing that experience must have felt.
After reviewing the order, we’re very glad to see that the package was ultimately delivered successfully. While carrier routing updates can sometimes appear unusual during transit, we completely understand how this affected your experience and appreciate your patience throughout the process.
Thank you again for sharing your feedback. If you’re satisfied with the final outcome, we would truly appreciate it if you would consider updating your review. We sincerely hope to have the opportunity to serve you even better in the future.
Kind regards,
Isabella Monroe From Queenira
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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