QueeniraRecenzje 

152
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My husband surprised me with this purse for my birthday and I literally got emotional. As a Black woman, it felt good to see a design that reflected beauty, confidence, and culture all in one bag. The... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Everything is wonderful and the product is perfect. It took waaaaaay too long to be delivered though. This was for my wife Tess for a super fantastic wife, friend, mother and grandmother for moth... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The way I smiled when I opened the package! Whew. I knew right away this wasn't going to be an ordinary handbag. The details are beautiful and the artwork just speaks to me. It feels classy, elegant a... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

THE ORIGINAL ORDER WAS MADE APRIL 24th. IT TOOK ABOUT FOUR WEEKS AND A PLETHORA OF EMAILS BEFORE THEY ADMITTED THE SHIPMENT WAS LOST.ANOTHER TWO WEEKS TO REPLACE PRODUCT. DESPITE THE PRESENCE OF MY R... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 57% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 152

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 STARS!!!

Absolutely beautiful product….exceeded expectations….so happy to support an amazing black owned business!
Looks like the negative reviews relate mostly to shipping times and the size of the bags; but we have no complaints!
Can’t imagine a bag that’s more unique or a better value than this!!

27 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

I ordered bags for my wife and…

I ordered bags for my wife and daughter. The bag for my daughter was not the right color, I didn't receive the whole order together. I ordered clutch purses to match, but never received them at all. The bag for my wife, with a picture of my wife and daughter on it, was never received. I sent the company an email to that fact, but no answer.

1 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Buyers beware

The bags look like beautiful three dimensional pieces of art on the website. However, I was truly disappointed when I received my bag. First of all, I wanted a medium sized bag and thought that was what I was paying for but instead I received the smallest bag ever. I don’t see how the cost could equate to the bag that I received. That was way too expensive. Secondly, the artwork on the bag appears to be three dimensional when advertised on the website. But in actuality the artwork is two dimensional. Given what I paid for two tiny bags, I was truly upset and disappointed. Plus I’m not really sure if this company is really Black-owned. Probably just another way for somebody not Black to scam us out of our money. Don’t waste your money with this company.

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Shipping was late and not all items…

Shipping was late and not all items arrived. Customer service is horrible. I purchased the shipping protection but to no avail. Don’t waste your time and money

17 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Ray,

We’re truly sorry to hear about your experience. Please know we are a legitimate business, and we take all non-delivery claims seriously. If your order hasn’t arrived, we would be more than happy to investigate and assist. Kindly reach out to us at cs@queenira.com with your order details — our team is here to help.

Kind regards,
Malik Brown From Queenira

Oceniono na 5 z 5

Cultural Phenomenon

These fashionable designs, originality, culturally opulence and detail descriptions and depiction of an extraordinary product unlike any other brand that I have come across. My wife,and daughters, as well as my granddaughter love these culturally inspired gifts. Also the marketing campaign is one in a million.

18 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Dear Paul,

Thank you so much for your incredibly kind and thoughtful feedback. We are truly honored that our designs and cultural inspiration resonate with you and your family.

It means the world to us to know that your wife, daughters, and granddaughter love our products. We sincerely appreciate your support and hope to have the pleasure of serving you again in the future.

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 1 z 5

Never received order

Unfortunately I never received my product due to their negligent shipping process. The company was not willing to reship my order nor refund my money. I will be steering clear of them going forward. Terrible experience as a first time buyer.

28 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Not the greatest quality

Not the greatest quality. The “premium leather” looks and feels like vinyl or like they call it, vegan leather. The strap that’s supposed to be leather is definitely pleather. Don’t get me wrong, the print on the bag is nice, but the quality of the leather doesn’t feel like it’s going to hold up much. If you need it in a hurry, like for a birthday, order it 3 months in advance. It takes forever to get to you. I think they’re made in China and have to go through customs. That’s the only reason I can think of why it took so long to get it.

5 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Anthony,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that the product and delivery experience did not fully meet your expectations.

We appreciate your comments regarding the material, craftsmanship, and shipping timeline, as feedback like this is very important to us as we continue working to improve both our products and customer experience. We’re also glad to hear you liked the print design of the bag.

Thank you again for your honesty and support. We sincerely hope to have the opportunity to serve you better in the future.

Kind regards,
Isabella Monroe From Queenira

Oceniono na 5 z 5

It's a Christmas gift for my…

It's a Christmas gift for my granddaughter....it'sthe
perfect size and that 3d painting is well done.

20 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Artemes,

Thank you so much for your kind words! We’re truly happy to hear that it’s the perfect size and that you love the design. We hope your granddaughter enjoys her Christmas gift, and we would be honored to serve you again in the future.

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 5 z 5

The Queenira Ancestor Call Classic…

The Queenira Ancestor Call Classic Shopper Tote features soft vegan material and an attractive print. Its versatile style suits work, church, or any casual or upscale event.

19 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Dear Buncom,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly happy to hear that you love the design and versatility of the Ancestor Call Classic Shopper Tote.

Your support means a lot to our team, and we sincerely hope to have the pleasure of serving you again in the future. 💛

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 4 z 5

I bought this bag for my wife for…my queen!

I bought this bag for my wife for Christmas, and oh my goodness it is a beautiful handbag! The quality is excellent and I truly can't wait till she sees it. I'm excited for her!

My only knock is the delivery time it took a while but that could be due to the holiday.

18 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Fred,

Thank you so much for your wonderful review! We’re delighted to hear how excited you are to gift this beautiful bag to your wife and that you’re impressed with the quality. We truly appreciate your patience with the delivery time, especially during the holiday season, and we hope it brings her lots of joy. 🎄💖

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 2 z 5

I ordered two bags,seemed like I …

I ordered two bags,seemed like I received two purses. The actual sizes differ from their website and the delivery times are entirely too long..
One item is correct and the item is totally wtong.
Ordered November 25th , and received the bags Decembewrong.
Waiting on Queenira to respond and me good.

17 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Damaged bag

I waited so long to get this bag and to have a crease running from side to side is not what I expected. The packaging does not hold up to being mailed. This bag should have been in a box so that the box would take the abuse of a mail facility. I am disappointed. Twice you have failed me. No more. I wish I could put a picture of the paper packaging and the damaged bag.

13 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I had bought the bag for gift for my…

I had bought the bag for gift for my best friend and come to think about it she was thinking about getting the bag herself so she was very excited and the experience was very very good thank you very much...
MISFIT KID

28 listopada 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Carl,

Thank you so much for sharing this with us! We’re thrilled to hear that your friend was so excited to receive the bag and that you had a great experience. Your kind words truly mean a lot to us, and we hope to have the pleasure of serving you again in the future. 💖

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 5 z 5

Delivery took a little longer

Delivery took a little longer, but support was helpful. The Sacred Grain Handbag looks amazing and feels high quality. Very satisfied.

9 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Patricia,

Thank you for your kind feedback! We truly appreciate your patience and are glad our support team could assist. We’re so happy to hear you love the Sacred Grain Handbag and that it met your expectations. We hope to serve you again very soon!

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 1 z 5

Disappointed

I have to say I am disappointed with finished results of this product. Attached is the picture on your website next to a photo of actual product. The website photo looks well made , colorful and embossed.. the actual product looks like plastic. I had planned on this as a Xmas present but would be embarrassed to even present this to my wife. Mot sure I would even present to my 14 year old daughter . Be prepared for the return of this product and a full refund.
Giving one star because they did respond… basically told me “ you get what you get “
Note: Photo not excepted in review ( I don’t blame them the proof is in the images) Also note … this is not a black own business!! Made in China 🙁

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I've ordered three pieces from Queenira…

I've ordered three pieces from Queenira and each one arrived beautifully packaged with great quality. I'll keep buying from them for sure.

6 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Davidson,

Thank you so much for your wonderful feedback! We’re delighted to hear that all three pieces arrived beautifully packaged and met your expectations for quality. Your continued support truly means a lot to us, and we look forward to serving you again soon. 💖

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 1 z 5

Horrible return policies

Horrible return policies, purse shipped in a plastic bag without any protection and had damage, they suggested a home made remedies that didn't work and gave me the run around.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I never thought a handbag could lift my…

I never thought a handbag could lift my mood like this. The Royal Inheritance bag is gorgeous, durable, and holds all my work essentials. It's become a small reminder to treat myself well.

9 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Marilyn,

Thank you so much for sharing this beautiful feedback! We’re truly honored that the Royal Inheritance bag has become a meaningful part of your day and a reminder to treat yourself well. We’re so glad you love it, and we hope to have the pleasure of serving you again soon. 💖

Warm regards,
Kimberly Johnson From Queenira

Oceniono na 5 z 5

This Black Queen Tote just fits every…

This Black Queen Tote just fits every style. Sleek, minimal, and I keep getting compliments on it. Quickly became a go-to bag for me.

6 grudnia 2025
Opinia niezależna
Logo Queenira

Odpowiedź od Queenira

Hi Janine,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the Black Queen Tote fits your style so perfectly and has become your go-to bag. The compliments are well deserved! We look forward to serving you again soon. 💖

Warm regards,
Kimberly Johnson From Queenira

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