Tele appointment lasted 57seconds. Referral had absolutely no detail - Also the email prompt asked you to log in, wait until your zoom meeting and then the phone rung with the doctor on the other end... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The medical certificate was advertised as $21.95 but there was mention of the $19.95 appointment fee untill after I committed to pay. After discussing my issue. Qoctor have agreed to refund the pri... Zobacz więcej
Reakcja na opinię
Platform was very easy to use. Cost effective as I did not have to needlessly head in to a clinic for cold and flu symptoms. Just explained I’m not feeling well and was provided the certificate that w... Zobacz więcej
Reakcja na opinię
Fast, easy. The doctor was awesome, understanding my predicament and reassured me all was OK which it was. 30 min wait could be managed to let me know how long I had to wait. It's concerning when y... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Apteka
Napisane przez firmę
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Dane kontaktowe
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4,5
Doskonała
14 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od qoctor
Hi Richard,
Thank you for your feedback!
We’re glad to hear that you found our service easy and convenient, especially when you simply need a medical certificate.
We really appreciate you taking the time to share your experience with us!
Kind regards,
The Qoctor Team
Was easy to get the medication I needed
11 września 2026
Odpowiedź od qoctor
Hi Joe,
Thank you for your feedback!
We’re glad to hear that you found it easy and convenient to access the medication you needed. We really appreciate you taking the time to share your experience with us.
We look forward to assisting you again in the future!
Kind regards,
The Qoctor Team
It was fast & efficient & great value…
It was fast & efficient & great value for money
7 września 2026
Odpowiedź od qoctor
Hi Mark,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found our service fast, efficient, and great value for money. We really appreciate you taking the time to share your experience with us.
We look forward to assisting you again in the future!
Kind regards,
The Qoctor Team
convenience
7 września 2026
Odpowiedź od qoctor
Hi Rachel,
Thank you for your feedback!
We’re so glad to hear that you found our service convenient. We really appreciate you taking the time to share your experience with us.
We look forward to assisting you again in the future!
Kind regards,
The Qoctor Team
Super helpful, quick response
Love the ease of this service and the whole booking experience. The doctors are quick to respond and are very helpful when discussing your issues with them. I love that I don’t even have to leave my home and can be seen by a doctor.
7 czerwca 2026
Odpowiedź od qoctor
Hi Annalysse,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found our service quick, easy, and convenient. It’s great to know that you had a positive experience with our doctors and appreciated being able to discuss your concerns from the comfort of your own home.
Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing our service!
Warm regards,
The Qoctor Team
Good service
3 września 2026
Odpowiedź od qoctor
Hi Cedric,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Robert,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The appointment was on time.
The appointment was on time.
The Doctor was very helpful.
Living a rural area this service is so important to our family
10 września 2026
Odpowiedź od qoctor
Hi Tim,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The person
The person, a Dr, spends not even a minute. He ask name and birth date. And than good by. It feels like a scam. Wired.
10 września 2026
Odpowiedź od qoctor
Dear Kirsten,
Thank you for taking the time to share your feedback. We are sorry to hear that your recent consultation felt rushed and did not meet your expectations.
As a telehealth provider, our doctor consultations are designed to efficiently confirm safety and verify identification so patients can receive their requested documentation promptly. However, we take all patient feedback seriously and aim to ensure everyone feels heard and cared for during their consultation.
Because we take patient privacy and medical confidentiality seriously, we cannot discuss specific appointment details in a public forum. We have reached out to you via email to hopefully discuss and resolve this for you.
Kind regards,
The Qoctor Team
Appointment as scheduled
Appointment as scheduled. Fast service and delivery of medical certificate. Thank you.
1 września 2026
Odpowiedź od qoctor
Hi Deirdre,
Thank you so much for your lovely feedback!
We’re delighted to hear that everything went smoothly and that your appointment took place as scheduled. It’s great to know you found the service fast and received your medical certificate without any unnecessary delays.
We truly appreciate you taking the time to share your experience with us. Your kind words mean a lot to our team and encourage us to keep providing a simple and efficient service.
Thank you again for choosing Qoctor, and we wish you all the best!
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Dawn,
Thank you so much for taking the time to share your feedback with us!
We’re really pleased to hear that your experience was quick and straightforward, and that you felt your history was understood and your needs were properly addressed. We know how important it is to feel heard and understood when seeking medical care, so it’s wonderful to know we could make the process easier for you.
We truly appreciate your kind words and support. We’ll be sure to share your feedback with our team and doctor.
Wishing you all the best, and thank you again for choosing Qoctor!
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Jamie,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Moiya,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Very easy & quick booking and service…
Very easy & quick booking and service and nice drs
30 sierpnia 2026
Odpowiedź od qoctor
Hi Paulina,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Very quick and easy to use
6 września 2026
Odpowiedź od qoctor
Hi Ham,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Hassle free medical certificates
A much quicker, easier and cheaper option when needing a medical certificate for work.
30 sierpnia 2026
Odpowiedź od qoctor
Hi Rachel,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Efficient and easy
6 września 2026
Odpowiedź od qoctor
Hi Terrence,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Doc sloot shamed me
Doctor seemed homophobic - I stated I was on PrEP and he said "oh no that's a shame" and winced his face. He also became argumentative about my request for doxycycline over azithromycin for anorectal chlamydia, he falsely stated they're both as effective as each other regardless of which body part is affected - this isn't true. He still dispensed the requested medication but he made me beg for it and somewhat slurt shamed me. Also did not call within the time period which it said I would - drained my battery being in a virtual waiting room for over an hour.
6 września 2026
Odpowiedź od qoctor
Dear Robbo,
Thank you for bringing this to our attention, and we sincerely apologise for your experience. We hold our medical team to the highest standards of professional, non-judgemental, and evidence-based care. The behaviour and remarks you described do not align with our values or clinical standards.
We take feedback regarding patient respect and clinical accuracy very seriously. We would appreciate the opportunity to investigate this fully and make things right. Please keep an eye out for a direct email from our team so we can address this with you personally.
Kind regards,
The Qoctor Team
The doctor was quite rude
The doctor was quite rude. Barely spoke to me. Asked no questions. Didn’t say goodbye or even a feel better soon. I was quite offended by how rude he was. Won’t use this service again.
30 sierpnia 2026
Odpowiedź od qoctor
Dear Kristy,
Thank you for sharing your feedback. We are sincerely sorry to hear about your experience and that your recent consultation did not meet our standard of care and courtesy. We take comments regarding doctor-patient communication very seriously.
We would appreciate the opportunity to discuss this further with you and address your concerns directly. Please keep an eye out for an email from our team, or feel free to reach out to us at info@qoctor.com.au so we can assist you further.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Lizy,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.