Tele appointment lasted 57seconds. Referral had absolutely no detail - Also the email prompt asked you to log in, wait until your zoom meeting and then the phone rung with the doctor on the other end... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The medical certificate was advertised as $21.95 but there was mention of the $19.95 appointment fee untill after I committed to pay. After discussing my issue. Qoctor have agreed to refund the pri... Zobacz więcej
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Platform was very easy to use. Cost effective as I did not have to needlessly head in to a clinic for cold and flu symptoms. Just explained I’m not feeling well and was provided the certificate that w... Zobacz więcej
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Fast, easy. The doctor was awesome, understanding my predicament and reassured me all was OK which it was. 30 min wait could be managed to let me know how long I had to wait. It's concerning when y... Zobacz więcej
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Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Apteka
Napisane przez firmę
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Dane kontaktowe
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4,5
Doskonała
14 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od qoctor
Hi MG,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Availability and easy
8 września 2026
Odpowiedź od qoctor
Hi Dianne,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Megan,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Bookings was easy to do,appointment…
Bookings was easy to do,appointment call back was done with the time booked,great communication
17 września 2026
Odpowiedź od qoctor
Hi Leslie,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Another great experience
Another great experience. Dr called at the correct appointment time and certificate issued.
17 września 2026
Odpowiedź od qoctor
Hi Damien,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Ease of access
Ease of access, will help when medication or information is needed. All doctors have been friendly and supportive.
15 września 2026
Odpowiedź od qoctor
Hi Kevin,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Vanessa,
Thank you so much for taking the time to share your experience with us!
We’re delighted to hear that you had a positive experience with your doctor and found the process straightforward and reasonably priced. We know that accessing healthcare can sometimes feel like a hassle, so it’s wonderful to know that we were able to make things a little easier for you.
We truly appreciate your kind words and are grateful that you chose our service.
Kind regards,
The Qoctor Team
Super quick consultation
Super quick consultation. Valuable service if unable to get to GP
7 września 2026
Odpowiedź od qoctor
Hi Cory,
Thank you so much for the review you have left us today! We are so glad to have provided you service worthy of your feedback!
We look forward to assisting you again in the future and hope to earn that 5th star!
Kindest regards,
The Qoctor Team
Simple process
12 września 2026
Odpowiedź od qoctor
Hi Heather,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Steven,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Suzlat,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Doctor was uneducated
Doctor was uneducated. Wrong diagnoses. I could have done better myself using chat gpt. Basic diagnosis if listened to symptoms correctly.
4 września 2026
Odpowiedź od qoctor
Hi Ben,
Thank you for sharing your feedback, and we are sorry to hear about your experience.
Australian law does not permit telehealth providers to respond individually to reviews that relate to a clinical outcome. If you require any assistance relating to a recent consultation with Qoctor, please contact our customer service team directly at info@qoctor.com.au, and we will be more than happy to help.
We have also sent you a direct email to follow up on this and assist you further.
Kind regards,
The Qoctor Team
Got the certificate
Got the certificate. Was clearly unwell but Dr didn't seem keen to issue a certificate for second lot of 2 days despite their policy allowing up to 5 days. Was insistent upon me seeing a GP when I advised that I had just seen a specialist over my current issue.
6 września 2026
Odpowiedź od qoctor
Hi Guy,
Thank you for taking the time to share your feedback, and we’re sorry for any confusion or frustration caused during your experience.
We understand your concern regarding the duration of your medical certificate. After reviewing your order, we can see that you selected the 1–2 day medical certificate option when placing your request, which is why the doctor issued a certificate covering two days.
If you require a medical certificate for more than two days, you can place another consultation and select the appropriate medical certificate option. During the booking process, you’ll also be able to select the specific date(s) you require the certificate to cover.
We have also reviewed the request you submitted, and based on the dates and information provided in your order, the doctor issued the medical certificate for the appropriate dates requested.
We’re sorry again for any misunderstanding regarding the certificate duration, and we appreciate you bringing this to our attention. We hope this helps clarify what happened with your request.
Kind regards,
The Qoctor Team
Personable and attentive doctor.
Personable and attentive doctor.
Great follow up when I needed an amendment to the certificate. Very prompt !
5 września 2026
Odpowiedź od qoctor
Hi Steven,
Thank you so much for sharing such wonderful feedback!
We’re especially pleased to hear that you found your doctor personable and attentive. It’s also great to know that our follow-up support was prompt and helpful when you needed an amendment to your medical certificate.
We understand that even after a consultation, having someone available to assist with follow-up requests can make a big difference. We’re glad our team could make the process easy and ensure everything was sorted out for you without unnecessary delays.
We truly appreciate you taking the time to recognise both our doctor and support team. Your kind words mean a lot to us!
Kind regards,
The Qoctor Team
Quick and easy process.
5 września 2026
Odpowiedź od qoctor
Hi Jason,
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that you found the process quick and easy. We know that when you need a service like ours, having a straightforward experience without unnecessary hassle can make all the difference.
We really appreciate your kind words and are glad we could make things simple and convenient for you.
Kind regards,
The Qoctor Team
Very thorough not long to wait
Very thorough not long to wait , very nice Doctor who asked me questions which was great for he could make sure I am the person who needed the prescription. Very easy to see him on my phone and vice versa.
11 września 2026
Odpowiedź od qoctor
Hi Catherine,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Adrian,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Qoctor Experience
Doctors are always nice and helpful.
Easy process to get an appointment.
But we get an hour of time frame, and dont know when the doctor will be available. Most if the time, have to wait for appointments,as they are not available right away. There is a fee, and not bulk billed.
4 września 2026
Odpowiedź od qoctor
Hi Kanishka,
Thank you for taking the time to share your feedback. We're pleased to hear that you've found our doctors nice and helpful and that the process of booking an appointment has been easy.
We understand that not knowing the exact time the doctor will be available within your appointment window can be frustrating. Our appointments are booked in 1-hour time slots, and while we're unable to provide an exact time within that window, rest assured that the doctor will reach out within the scheduled hour. We'll also let you know if there are any delays.
We also understand your concerns regarding the consultation fee. At this time, the government is not offering bulk billing for our telehealth consultations, and as a private telehealth company, our services are privately billed.
Thank you again for your feedback and for sharing your experience with us.
Kind regards,
The Qoctor Team
Efficient with my time and money.
You understanding with simple illnesses and giving doctors certificates where needed (without expensive and time wasting visits to a rip off GP) while still referring to face to face for more serious ones.
6 września 2026
Odpowiedź od qoctor
Hi Christopher,
Thank you so much for taking the time to share such thoughtful feedback with us!
We’re really pleased to hear that you found our service helpful for those everyday illnesses where a simple consultation and medical certificate are all you need. We understand how valuable it can be to have a convenient option that saves you the time and cost of an unnecessary trip to the GP.
At the same time, we’re glad you appreciated that our doctors will recommend a face-to-face consultation when a condition requires a more thorough assessment. We believe having that balance between convenient online care and appropriate in-person medical support is really important.
We truly appreciate your kind words and your trust in our service. Thank you for choosing us!
Kind regards,
The Qoctor Team
Excellent quick service
Excellent, quick service.
Reasonable price. Especially when you are needing a medical certificate.
10 września 2026
Odpowiedź od qoctor
Hi Kathleen,
Thank you so much for your fantastic feedback!
We’re delighted to hear that you found our service quick, easy, and reasonably priced. We’re especially glad we could make the process more convenient when you needed a medical certificate.
We truly appreciate you taking the time to share your experience with us. Your feedback means a lot to our team!
Kind regards,
The Qoctor Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.