Pure Luxuries London Recenzje 

284
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered Leather Bag yesterday and together with two free items they were delivered within 24 hours. A remarkable service and beautiful handbag and free cross body leather clutch Bag and free bag stra... Zobacz więcej

Oceniono na 5 z 5

Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... Zobacz więcej

Oceniono na 5 z 5

All the bags i am currently using are from Pure Luxuries London . They are fabulous quality leather. I had a small issue with my latest purchase, a backpack, but customer service was second to none a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z wyrobami skórzanymi
  2. Sklep z walizkami i torbami
  3. Sklep z dodatkami
  4. Sklep z podarunkami

Napisane przez firmę

Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

284 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(284)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

good customer service, prompt delivery, arrived safely, no complaints

Free delivery would have been nice! ;-)

11 lutego 2014
Opinia niezależna
Logo Pure Luxuries London

Odpowiedź od Pure Luxuries London

Hi Sarah,

Thank you for your feedback and review. I'm very glad to hear that you're pleased with the product and our service!

We do offer free delivery on all orders, which will be sent by Royal Mail first class at no cost to yourself. We do have our optional tracked next day delivery service, which does cost £2.95 but is also free of charge on all orders over £75. You can read all about our free delivery services here: www.pureluxuries.com/help/delivery/

I hope this helps, and if there is anything else I can do please do ask.

Warm regards,

Pure Luxuries customer care team

Oceniono na 5 z 5

Beautiful bag and excellent service from Pure Luxuries.

The bag is absolutely gorgeous. It arrived very quickly and it was easy to order and very simple to use the website. It was also well packaged. I received emails from Pure Luxuries to acknowledge my order and to tell me it was on its way and when it would arrive. Highly recommend Pure Luxuries, they were very good to deal with. The bag is a bargain as it was in a sale and only £70. Lovely soft leather, beautifully made and great to use as lots of pockets and strap is good length so you can get your purse out with the bag over your shoulder. It is difficult to find anyone in the shops, or online, who sell quality leather bags like this. It was a pleasure ordering through Pure Luxuries and I highly recommend them.

10 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

First rate service - I am absolutely delighted thank you

I was absolutely delighted with the service I received. The bag was delivered within two days - I received an e-mail to let me know that the bag had been dispatched and the delivery company sent me a text with a time of delivery and even the name of the delivery man! Quality bag and quality service - 5 star rating and thank you so much!!

6 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

prompt service

Loved the item I bought - arrived efficiently and was packaged well. I would definitely use your company again

6 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

Brilliant product. Great Value. Excellent timely delivery

Ordered this lovely laptop bag, on a Sunday for my son's birthday, Wednesday.
Order received and despatched in record time, arrived by 9.30 Tuesday and free delivery.
Bag did not disappoint. Lovely soft leather, both roomy and smart and a fraction of price of items in the shops. Would recommend very highly and use site again.

6 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

Best prices out there!

I shopped around a TON for this one item, and nowhere else had it as inexpensive as Pure Luxuries. More importantly, I felt safe in my purchase knowing they have such a simple and easy return policy. The item was delivered on time and I was kept informed every step of the way through email. Would definitely recommend to even the most picky online shoppers!

5 lutego 2014
Opinia niezależna
Oceniono na 5 z 5

Great experience shopping here!

I really enjoyed the peace of mind of knowing when my order was being delivered, being able to track the package real time. The whole process was great. The only thing I would have liked was to be able to gift wrap, or indicate my order was a gift.

2 lutego 2014
Opinia niezależna
Oceniono na 3 z 5

Uninspired

The wallet ordered was delivered on time and to specification. I suppose what I ordered I got so thank you. You may have gathered from my rather weak comment that whilst I was not enthralled by the item, I was OK with it. I suppose I expected something rather more than arrived - it was satisfactory rather than excellent and the item could have been purchased for less on the high street I feel. Would I use again? Undecided.

29 stycznia 2014
Opinia niezależna
Logo Pure Luxuries London

Odpowiedź od Pure Luxuries London

Good morning Mark,

Thank you for your review and feedback, I'm very sorry to hear that your wallet wasn't what you expected. If you'd like to email us with your order number, I'll be more than happy to see if we can help - you can contact us on info@pureluxuries.com

Many thanks and look forward to hearing from you.

Warmest regards,

Pure Luxuries customer care team

Oceniono na 5 z 5

Good Looking Man Bag and Well Worth the Money

I was very pleased when I received this bag. It looks very good and as it is a gift
for my son, I know he will be thrilled with it, its just what he needs.
I was very impressed with the quality of the bag and also with the wide range of
quality bags in leather and fabric and the variety of prices on your site.

28 stycznia 2014
Opinia niezależna
Oceniono na 5 z 5

Great service and product

Pleaasing process all the way through from purchase to receipt of goods. Was kept informed about delivery times, asked whether i'd be in and then whether the goods could be left with a neighbour.

All in all, very happy with my purchase and the whole process that went into buying it.

28 stycznia 2014
Opinia niezależna
Oceniono na 5 z 5

Great product, great service!

I found these amazing leather gloves for a Christmas present for my partner, which I actually found on another site for a lot more. I ordered the gloves from Pure Luxuries and they arrived very quickly and delivery was free! I was very happy with my purchase and the service.

5 stycznia 2014
Opinia niezależna
Oceniono na 5 z 5

"Talk me through the bag!"

An interested friend said, and after about five minutes of investigation and explanation of where things would fit, the bag was pronounced a perfect, compact companion, good quality, easy to handle, neat and tidy and not one bit poofy, ideal for carrying those all male essentials. Delivery was so quick, that I thought the company traded next door, we were not disappointed for Xmas.

31 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great product, great price, great delivery

Lovely black holdall, exactly as described and was delivered within the specified timeframe even within the hectic Christmas trading period. Would use the website again as seems to have a decent price and choice of products.

30 grudnia 2013
Opinia niezależna

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