Pure Luxuries London Recenzje 

284
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered Leather Bag yesterday and together with two free items they were delivered within 24 hours. A remarkable service and beautiful handbag and free cross body leather clutch Bag and free bag stra... Zobacz więcej

Oceniono na 5 z 5

Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... Zobacz więcej

Oceniono na 5 z 5

All the bags i am currently using are from Pure Luxuries London . They are fabulous quality leather. I had a small issue with my latest purchase, a backpack, but customer service was second to none a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z wyrobami skórzanymi
  2. Sklep z walizkami i torbami
  3. Sklep z dodatkami
  4. Sklep z podarunkami

Napisane przez firmę

Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

284 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(284)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very efficient

My original item I ordered was in fact out of stock but they emailed me straight away with alternatives and an apology. The new order arrived promptly thank you. I have bookmarked this company to use again in the future.

30 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Outstanding service.

It was by chance I came across this site. I was looking for a boring brown/black gents wallet and found this blue vintage type wallet at 1/2 price. As it happens I was buying for my son in law who constantly loses his wallet around the home so because of the colour it should be easily found next time. Best of all service was excellent . Thanks .

28 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Efficient, fast, fantastic

Really impressed with the service from Pure Luxuries. I ordered a messenger bag for my brother and it was perfect. The delivery super quick even at Christmas and the system they use for delivery is really neat; you get a text telling you the likely arrival time and can track the driver through their web app. I would definitely recommend Pure Luxuries!

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Excellent product, speedy delivery

Was searching for weeks for a wallet for my husband and happened to find your company and couldn't believe the choice that there was. My husband was really pleased with it and was really impressed with the box that it came in. Will definitely be purchasing from you again.

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

I ordered the handbag late Friday night, by Monday morning I had received a email to say my order was on it's way and by Tuesday it had arrived. Very impressed with the speed of delivery considering it was free. I would absolutely use again.

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Fantastic product and amazing service, couldn't ask for more!

My boyfriend needed a new satchel after his old one was stolen. He is very particular about the quality of things, and I thought I was going to have a nightmare finding a suitable replacement. After trying the high street, and not finding anything out of the ordinary, I came across Pure Luxuries and was so impressed with the products on offer as well as the range of choice. The layout of the website was good, and the photographs of the products were informative. Once I had chosen a satchel, the customer service was excellent, and my package arrived within days. Most important f all though was a very happy boyfriend when he opened his present on Christmas morning!

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Superior Quality, Fantastic Value, Unrivalled Service!

I do a lot of shopping online, & have bought a great deal of items from a vast array of companies. None however are as reliable for service and quality as Pure Luxuries of London.
When you ask for your order to be gift wrapped, it is done with high quality materials. Delivery services are so reliable that you can set your watch by them. Place an order & you'll not be disappointed. Will order again and again.

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great service and quality

I have purchased from Pure Luxuries on several occasions and have always been delighted. The website is easy to use and the goods are delivered in good order. Altogether, a great website for gifts. Highly recommended!

27 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Excellent products, quick delivery, great quality, free postage and returns, perfect!

I ordered three bags for my boyfriend so he could pick which one he wanted. He ended up selecting the leather man satchel, but the clothe satchel with leather trimming came very close. The third bag was a bit small for his purposes, but again, he really liked it too!! The quality of the products are great, the packing professional and the whole service exceptional. Thank you.

The free postage and returns is a great bonus - I will shop with you again because of that alone!

25 grudnia 2013
Opinia niezależna
Oceniono na 2 z 5

Not Quite What I Expected!

Well, the briefs are nice. Good quality, as I've come to expect from HOM, but they're still briefs and not the trunks advertised or ordered!

25 grudnia 2013
Opinia niezależna
Logo Pure Luxuries London

Odpowiedź od Pure Luxuries London

Good afternoon Mr Greenidge,

Thank you for your review and feedback. I'm very sorry to hear that you didn't receive the item you ordered, and would like to offer our sincere apologies for this rare mistake on our part. If you would like to return the unused briefs to us using the pre-paid returns label and obtaining a free proof of postage we'll be more than happy to help.

Many thanks and if there is anything else I can do to help please ask.

Warmest regards, Pure Luxuries customer care team

Oceniono na 5 z 5

very good service

Had a very speedy delivery from Pure Luxuries.com. This is the second purchase I have made from them, and I would not hesitate to recommend them.

24 grudnia 2013
Opinia niezależna
Oceniono na 3 z 5

No No no

The stamp was wonky for the name i asked for and a scratch on front cover of wallet. I'm not even going to give this as a christmas present now. really didn't expect that when spending £54 on a wallet

12 grudnia 2013
Opinia niezależna
Logo Pure Luxuries London

Odpowiedź od Pure Luxuries London

Good morning,

Thank you for your feedback and review, I'm very sorry to hear about your wallet. If you'd like to email us with a photo of the relevant area of the wallet on info@pureluxuries.com, we'll be more than happy to advise how best we can help.

Many thanks and look forward to hearing from you.

Warmest regards,

Pure Luxuries customer care

Oceniono na 5 z 5

Best ever!

Bought the items as a present for my husband- Quality is excellent just as much as the service received! free delivery and the items arrived the day after I have ordered them!

11 grudnia 2013
Opinia niezależna
Oceniono na 4 z 5

Lovely product and great communication - would buy from again!

The item i bought wasn't quite as shown on the website so when i contacted pure luxuries about this they came back to me straight away, apologised and gave me a discount/refund on my purchase. The item is lovely and it was only a minor thing but i really appreciated the first class customer service and the fast response to my query. would highly recommend pure luxuries and will definitely buy from them again!

11 grudnia 2013
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej