Puls Recenzje 

For being able to schedule an appointment when needed, the potentially of the arrival of the technician during the scheduled appointment time. The technicians professionalism, work ethic and ability to diagnose the problem in a timely manner with a reasonable price and repair time

Prompt and effective response, accurate diagnosis of the problem, repairman returning the next day with the parts to complete the repair.

Arrived with in time frame, good quality work.

Abdul was experienced and efficient. He answered all questions I had and was friendly.

Victor was great

I contacted PULS to repair my refrigerator. They gave me a time, including the name of the technician but 1 hour before the time of the appointment, they canceled it asking me to make another appointment two days later. Completely unacceptable

I initially hired Puls for a minor rotten wood repair estimated at just a few hours. While onsite, they convinced me to restain a section of water-stained wood flooring, claiming it would only take a few extra hours. That was completely untrue. The project dragged on for days and remains unfinished 6 weeks later.

The technicians sent were completely unprofessional, even billing me for time spent smoking weed in my driveway. Worse, their workmanship was disastrous:

They failed to sand properly and applied stain directly over uncleaned surfaces.

They painted the stain on thickly without wiping it off, ignoring basic manufacturer instructions.

The stain was applied so heavily that 6 weeks later, it remains as tacky and sticky as a rat trap leaving that space in my home completely unusable for a family.

When they returned to "fix" it, they repeated the exact same mistake, despite me explicitly explaining that wood stain is a wipe-on, wipe-off product. When I requested a properly trained technician, Puls refused to send anyone else.

Customer service was completely unhelpful until I filed a credit card chargeback. They then tried to hold my resolution hostage, telling me they wouldn't help unless I dropped the credit card dispute. In the end, Puls only agreed to reimburse $1,300—falling short of the $1,800 quote that their own technician estimated it would take to fix the damage they caused. Save yourself the nightmare and hire qualified local specialists instead.

He was pleasant and he explained everything thoroughly. I was shocked at the price, but he was patient with wating on my decision. My oven is working now and that's what I needed

Puls left a bad taste in my mouth. This company are none of the things that they advertise. I paid for service's in full that weren't completed the belt and pulley . The first technician repaired the belt and not the pulley. I found out that the pulley wasn't replaced when the dryer stop working the next day after supposedly being fixed. The second technician came out to take a look at the dryer only to tell me that the pulley wasn't repaired. It's been a lot of back and forth to repair the dryer. The technicians don't acknowledge their calls, poor communication, no supervision, being rescheduled from one day to another, it's been a lot of inconvenience. I've still haven't talked to a manager/supervisor. Not once was I offered a refund for the pulley not being repaired. I will not recommend anyone to use this company

He was professional, informative and honest.

The tech kept asking if he could come earlier. I kept telling him no b/c I work. The appointment time was b/t 6-8pm. Then he didn’t come with any tools. He was there less than 5 minutes and I was charged $99. I will NEVER use Puls ever again after today. Awfulllll!!!!!’

Puls repaired the defrost heater assembly for one of my rental apartments in March 2026. This past week, my tenants contacted me to let me know that the refrigerator was not cooling again. I contacted Puls, and they sent out a technician on Friday. The technician arrived, did not contact me, and set up another appointment for Monday 7/27 between 6:30-8:30 am. Nobody showed up to the appointment on Monday, and nobody contacted me. The latest technician noted that the problem was the defrost heater assembly again. Now, the job is "on hold". Meanwhile, my tenants have food spoiling in a warm refrigerator, and every customer service rep I have spoken to has told me something different. I specifically told the customer service supervisor to just charge me for the repair. If I am owed a credit because the job is covered under warranty, we can worry about that later. I consider this to be an emergency because it involves people's food, and your company's lack of urgency or communication is unacceptable.

Justin arrived on time, despite my street being blocked by another vehicle. He was able to diagnose the problem (a faulty sensor) within 10 minutes. He had the part on his truck and made the replacement.

If I could give them no Stars I would I had a technician from puls come out to my home to do a specific job he realizes that it was working and he didn't need to do anything further but he decided to see if he could fix something else and he couldn't,but before he realized he couldn't he knocked down my wall and stole my pipe to my washer and left a whole lot of water damage in my laundry room I reached out to Puls for assistance with the matter they gave me the runaround I sent them pictures to let them know that this occurred they still gave me the runaround then they said they're going to reimburse me but they lied I have received nothing so I just wanted to let others know do not do business with them they are a bunch of liars and also it seems like they don't know what they are doing as far as some technicians I can't say all I can just speak of the one that came to my home don't do business with these people

Read and judge for yourself. Tamim, the second technician, deserves credit. He was professional, knowledgeable, and ultimately solved the problem. He replaced the water valve that should have been replaced during the original visit instead of using glue.

My issue is not with Tamim. It is with Puls and the first repair. I paid over $300 for a repair that lasted about a week because the failed part was glued instead of replaced. That led to two weeks of inconvenience, multiple rescheduled appointments, poor communication between Puls and its subcontractors, a leaking refrigerator, and no ice.

The problem was finally resolved, but only after a second technician corrected what should have been done correctly the first time. Tamim earned five stars. Unfortunately, my overall experience with Puls did not.

Update: Puls responded by apologizing for the scheduling issues, but they did not address the underlying problem—the original repair was not performed correctly, which led to a second repair and additional expense.

Milan was a very courteous and knowledgeable technician that went the extra mile to explain and complete the repair to our Cafe GE stove.

This company over charges for their services and then when you say you don't want to move forward with the repairs, the technician lets you know that Puls forces them to be aggressive in the pricing or they get in trouble. Not a good company to use!!! AVOID THEM!!

I truly appreciate his service. He was on time, courteous, and completed the job quickly and at a great price. I will use and recommend his services in the future.

Technician was friendly and efficient.