I would like to say we have been in contact with Dan for a few years now. We have always found him to be pleasant and polite on all occasions that we have spoke to him. He keeps us informed of devel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Prime Security for many years now and have always found them a very professional and friendly company to deal with - they have always responded promptly to any issues or questions I... Zobacz więcej
Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Zobacz więcej
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca systemów ochrony
- Firma ochroniarska
- Sklep z alarmami
- Sklep z artykułami ds bezpieczeństwa
- Telewizja przemysłowa
Napisane przez firmę
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Dane kontaktowe
1a Warwick Street, CV5 6ET, Coventry, Zjednoczone Królestwo
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
4,8
Doskonała
568 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very Good Company
Ordered a upgraded 4k CCTV package to replace my old 4mp camera set up previously (also from prime) phoned on the thursday and had an appointment for sunday payment options were clear and very well priced,
On the day of install Adrian B installed the CCTV system for me and I couldn’t be happier with the service. He was professional, punctual, and clearly knowledgeable about the setup and positioning of the cameras. The installation was neat and tidy, and he took the time to explain how everything works and made sure I was comfortable using the system before he left. The picture quality is excellent and the coverage is exactly what I needed. I’d highly recommend Prime to anyone looking for a reliable and professional CCTV installation.
Thanks
1 marca 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Ordered a upgraded 4k CCTV package to replace my old 4mp camera set up previously (also from prime) phoned on the thursday and had an appointment for sunday payment options were clear and very well priced,
Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that upgrading to the 4K CCTV system has been a great experience and that everything—from booking the appointment to the installation—went smoothly. It’s great to know Adrian provided a professional, punctual, and tidy installation while making sure the security cameras were positioned correctly and that you felt confident using the system before he left.
We’re especially pleased that you’re happy with the picture quality and coverage of your new 4K CCTV installation, and we truly appreciate your recommendation. At Prime Security Installations Ltd, we always aim to provide reliable CCTV installation, security camera upgrades, and professional home security systems with excellent customer service.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, smart doorbells, access control, intercom systems, CCTV maintenance, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Fraud money!!!!!!
Hi Rob,
I'm still having problems with my refund. I spoke on Friday and was told I'd get it asap. It's been going on for three weeks now. Tomorrow I'll report it to my bank, saying I've been scammed and my money was defraud by a shady company. You're acting unfairly. Maybe I should start doing the same?
I will lose £85 and how much do you have to lose?
everything started working when I wrote the review, don't be afraid to write the truth then maybe they won't cheat you, I'm still waiting for my money because they only gave me part of it and said the rest is a callout, complete nonsense and fraud!!
I'm not afraid to tell the truth. If someone deceives me, the truth will always prevail!!! I don't recommend this company. I'm not the only one dissatisfied. They do everything they can to cover up the truth.
2 marca 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
We are sorry you feel unhappy with the outcome. However, we must clearly reject any allegation that our company acted fraudulently or dishonestly.
The delay in processing the refund was due to the bank details not being provided until 16/02/2026, together with discrepancies between the amount requested and the amount previously agreed, and the absence of the account name initially. These issues delayed payment.
Our understanding is that the refund has now been made. The £85 retained relates to time spent assessing the reported fault and handling the matter.
We remain willing to correspond with you directly to bring this matter to a close, but false allegations of fraud are not accepted.
Kind regards,
Prime Security Installations Ltd
Dans the man
Dan always make the process of organising visits and sorting out plans so easy. Really friendly and easy to talk to, he’s always our first port of call if we have issues with our system.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Dan always make the process of organising visits and sorting out plans so easy. Really friendly and easy to talk to, he’s always our first port of call if we have issues with our system.
Dan very helpful with my query.
Very helpful with my query, have been with Prime for a number of years and always had excellent service😀😀
9 lutego 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind feedback and for being a loyal customer for a number of years! We’re delighted to hear that you’ve consistently received excellent service and that we were able to help with your query. At Prime Security Installations Ltd, we take great pride in providing reliable CCTV installation, security camera systems, and ongoing customer support.
Your continued trust means a lot to our team.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV upgrades, smart doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Help with getting back online
After changing the internet provider we could not get back online. Darragh and Prime Team got back to us on the same day and helped to resolve the issue. I would like to thank Darragh for his patience, ability to explain and overall sunny disposition, its such a rarity nowadays. And, the team are the same from the years ago which speaks volumes! Thank you!
6 lutego 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that Darragh and the team were able to help get your CCTV system back online quickly after changing your internet provider. His patience and clear explanations are exactly what we aim for at Prime Security Installations Ltd, and it’s great to know the support made the process easier for you.
We also really appreciate your kind words about the team staying consistent over the years — long-term support and reliable CCTV technical assistance and security system maintenance are very important to us.
If you ever need anything—whether it’s help with your current system or exploring other services like CCTV installation, burglar alarms, smart doorbells, access control, intercom systems, CCTV upgrades, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Extremely happy with Prime Security
I’m extremely happy with Prime Security Installations. They upgraded my CCTV system at my home, and the experience was outstanding from start to finish. Their post-installation support is exceptional. Darragh was incredibly helpful with some technical issues, and they even came out again when I asked to adjust the position of one of the cameras. This is the second time I’ve used Prime Security Installations, and I’ve been a loyal customer for 2 years. Overall, they’re fantastic — professional, responsive, and reliable. Highly recommended.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your fantastic feedback and continued loyalty! We’re delighted to hear that your CCTV upgrade experience was outstanding from start to finish and that our post-installation support met your expectations.
Darragh will be pleased to know his help made a difference, and we’re glad we could return to adjust the camera position for you. At Prime Security Installations Ltd, professionalism, responsiveness, and reliability are at the heart of what we do, and your recommendation truly means a lot.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Dan is very quick and responsive to any…
Dan is very quick and responsive to any query I may have
2 lutego 2026
Opinia niezależna
Friendly voice…
Tech person had a calm friendly voice and loads of patients with us..
26 stycznia 2026
Opinia niezależna
Fast efficient courteous and polite
Fast efficient courteous and polite. Experts. Highly recommend and shall be recommending. Thanks
25 stycznia 2026
Opinia niezależna
Superb support again from Darragh
Superb support again from Darragh. This guy is professional, approachable and most importantly very patient with those who are not such a 'wiz' with IT. Top guy from a top company. Well done.
23 stycznia 2026
Opinia niezależna
Absolutely BRILLIANT service every time…
Absolutely BRILLIANT service every time I have needed help, Cannot fault them, when they say they will call back and help they are truly good to their word, would never use anyone else.
Thank you.
22 stycznia 2026
Opinia niezależna
Full marks
Darragh dealt with an issue I had with my camera quickly and professionally.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your feedback! We’re pleased to hear that Darragh was able to resolve your camera issue quickly and professionally. At Prime Security Installations Ltd, we always aim to provide prompt and reliable support when it’s needed most.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
The service today was prompt and…
The service today was prompt and excellent. Darragh the engineer was very very patient and calm while he guided me remotely with fixing the connection problem as I am truly illiterate with technology.
He was patient, calm, knowledgeable and professional.
Thank you for a good service.
15 stycznia 2026
Opinia niezależna
Prompt service
Dan sorted my renewel quick and answered all my questions nice friendly service
9 stycznia 2026
Opinia niezależna
Been with Prime Security for a few…
Been with Prime Security for a few years now,Just renewed my plan for another year, Dan as always very helpful and knowledgeable
12 stycznia 2026
Opinia niezależna
Fantastic service
After moving into our house we had quite a lot of work completed by Prime Security installations. Starting with a complete new fuse board. Followed by removal of unwanted sockets , lighting and wiring.
All of this work was completed in a very professional manner. It was explained to us exactly what we could expect and every room was left completely free of and rubbish and dust even though we had walls chased out and sockets removed and added in different locations.
We had an outside light replaced and once again every part of the job was satisfactory.
When we had slight problem that I caused prime security was happy to rectify the problem.
I would highly recommend prime security for any work you may be considering.
29 grudnia 2024
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you very much for taking the time to share such detailed and positive feedback about your experience with Prime Security Installations Ltd. We truly appreciate it.
Thank you again for your recommendation—it really does mean a lot to the whole team. If you ever need anything in the future, whether electrical or security-related, please don’t hesitate to get in touch.
Kind regards,
Prime Security Installations Ltd
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 https://primesecurityltd.co.uk
Dan and prime security are easy to deal…
Dan and prime security are easy to deal with and always available for advise
Upgraded all my cameras and sorted a cable problem from a previous installer
18 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your great feedback! We’re really pleased to hear that Dan and the team were easy to deal with and always available to offer advice. It’s great to know we could help upgrade your cameras and resolve the cabling issue left by a previous installer. At Prime Security Installations Ltd, we’re committed to putting things right and ensuring your system works exactly as it should.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Cctv maintainance service
Booked my yearly cctv service with Dan at prime security, what a great guy, very helpful and easy to talk to nothing was too much trouble he even contacted my partner to arrange a convenient time.
Customer service at its finest from Dan 10/10
8 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your fantastic feedback! We’re delighted to hear that Dan made booking your yearly CCTV service such a positive experience. His helpfulness, clear communication, and willingness to go the extra mile—right down to arranging a convenient time with your partner—are exactly what we aim for at Prime Security Installations Ltd. We’ll be sure to pass on your 10/10 praise to Dan!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Dan at Prime Security helped me with a…
Dan at Prime Security helped me with a package for my maintenance renewal and made this process very simple and explained everything clearly.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind review! We’re really pleased to hear that Dan made your maintenance renewal simple and took the time to explain everything clearly. At Prime Security Installations Ltd, we always aim to make renewals and ongoing support straightforward and hassle-free.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Highly recommended
I have been a customer of Prime Security for several years now, and hope to be in the years ahead. The customer service and support, in particular, given by Dan is second to none. Great company, great service. Highly recommended.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback and continued loyalty over the years! We’re truly grateful for your trust and delighted to hear that Dan’s customer service and support have consistently met such a high standard. At Prime Security Installations Ltd, long-term relationships and dependable service are at the heart of what we do, and it means a lot to know you plan to stay with us for years to come.
Your recommendation is greatly appreciated.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
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