I would like to say we have been in contact with Dan for a few years now. We have always found him to be pleasant and polite on all occasions that we have spoke to him. He keeps us informed of devel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Prime Security for many years now and have always found them a very professional and friendly company to deal with - they have always responded promptly to any issues or questions I... Zobacz więcej
Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Zobacz więcej
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca systemów ochrony
- Firma ochroniarska
- Sklep z alarmami
- Sklep z artykułami ds bezpieczeństwa
- Telewizja przemysłowa
Napisane przez firmę
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Dane kontaktowe
1a Warwick Street, CV5 6ET, Coventry, Zjednoczone Królestwo
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
4,8
Doskonała
568 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
Excellent installation, advice, maintenance service, remote help also and onsite maintenance.
Professional, polite, well mannered members of staff.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the installation, advice, maintenance, and both remote and onsite support. At Prime Security Installations Ltd, we take great pride in our professional, polite, and well-mannered team, so it’s great to know this stood out in your experience.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
I would highly recommend Prime…
I would highly recommend Prime security. Dylan, (Engineer) phoned me as I was having great difficulties connecting my cctv to my mobile. Dylan, was absolutely fantastic, very knowledgeable, knew he stuff and had so much patience. It wasn't long untill my cctv was up and running on my phone. He literally made my day. If only there was more people like him, so professional, kind and helpful. I would quite happily go to him if I had any other problems. Thank you again Prime security for the set up of the cctv and to Dylan for just simply being amazing. Keep up the good work :)
19 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for taking the time to leave such a wonderful and detailed review! We’re absolutely delighted to hear about your experience and how Dylan was able to help get your CCTV connected to your mobile. His patience, knowledge, and professionalism are exactly what we strive for at Prime Security Installations Ltd, and we’ll be sure to pass on your lovely comments to him — he’ll be thrilled to read them.
It’s fantastic to know that everything was up and running quickly and that the support made such a positive difference to your day. Your recommendation truly means a lot to us, and we’re grateful for your trust in Prime Security.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Always get a great service with prime…
Always get a great service with prime and is always nice to chat to dan polite and respectful guy.Keep up the good work guys im glad i renewed for another year with prime.
13 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind feedback! We’re really pleased to hear that you consistently receive great service and that it’s always a pleasure speaking with Dan. His polite and respectful approach is something we value greatly at Prime Security Installations Ltd, and we’re glad it made your renewal decision an easy one.
We truly appreciate your continued trust and are delighted to have you with us for another year.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Reliable and knowledgeable at a great price
I’ve had a very good experience with Prime security from the initial interaction to point of fitting cameras.
The advice and knowledge offered is excellent backed up by a great product.
Specific follow ups with Dan have been very helpful and a big thank you to him for his help.
10 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you very much for taking the time to share your experience with Prime Security Installations Ltd. We’re delighted to hear that you’ve had such a positive journey with us, from the initial enquiry right through to the installation of your cameras.
It’s great to know that the advice and technical knowledge provided helped you feel confident in both the solution and the product itself. We’re especially pleased that Dan’s follow-up support has been helpful — we’ll be sure to pass on your thanks to him.
Feedback like this means a great deal to our whole team and reinforces our commitment to delivering professional, knowledgeable, and reliable service at every stage.
If you ever need anything in the future, whether support with your current system or advice on additional services, please don’t hesitate to get in touch.
Kind regards,
Prime Security Installations Ltd
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 https://primesecurityltd.co.uk
Review of recent interactionNice and friendly and polite
Nice and friendly and polite. Knowledgeable and helped me achieve my objective. Thanks
16 października 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind feedback! We’re really pleased to hear that our team was friendly, polite, and knowledgeable, and that we were able to help you achieve your objective. That’s exactly the experience we aim to deliver at Prime Security Installations Ltd.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Prime Security installed two cameras at…
Prime Security installed two cameras at my property 7 years ago. On an annual basis, the cameras are serviced/maintained. If I ever encounter an issue, their team members, Dylan and Dan, are extremely helpful and will go above and beyond to find the resolution.
6 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your continued trust over the past 7 years! We’re delighted to hear that you’ve been happy with both the original installation and the ongoing annual servicing of your cameras. It’s great to know that Dylan and Dan have consistently gone above and beyond to help resolve any issues when they arise — we’ll be sure to pass on your kind words to them.
At Prime Security Installations Ltd, long-term support and reliable aftercare are a big part of what we do, and feedback like this really means a lot to our team.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Excellent CCTV Installation
Just had two cameras installed on our home - very impressed with the whole process from contacting Prime Security to the finished installation. Price was very reasonable and special mention to engineer Dan who was efficient, pleasant to talk to and thoroughly explained each part of the installation to us - which was really helpful to a pair of non-technical Senior Citizens!! Would have no hesitation in recommending Prime in future.
4 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience from your first contact right through to the final installation. It’s great to know that Dan provided efficient, friendly service and took the time to clearly explain everything — we’ll be sure to pass on your kind words to him.
At Prime Security Installations Ltd, we pride ourselves on offering professional, affordable, and easy-to-understand solutions for every customer. Your recommendation truly means a lot to us!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Had a service issue but promptly…
Had a service issue but promptly answered to my complete satisfaction in a very timely and courteous manner.
Top class service from Dylan and Prime Security Installations, thank you!
3 listopada 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that Dylan was able to resolve your service issue promptly and courteously. At Prime Security Installations Ltd, we take pride in providing top-class service and ensuring every customer is completely satisfied.
We truly appreciate your kind words and continued trust in our team!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Dylan supported me through reconnecting…
Dylan supported me through reconnecting our Wifi to our CCTV system today, Dylan was calm, helpful and patient until we solved the issue- Thanks Dylan!
27 października 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your lovely feedback! We’re delighted to hear that Dylan was calm, patient, and helpful while guiding you through reconnecting your WiFi to the CCTV system. At Prime Security Installations Ltd, we always aim to make technical support as smooth and stress-free as possible.
We’ll be sure to pass on your thanks to Dylan — he’ll really appreciate it!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
7 years of great service and more
Always being updated with best interest.. best value of money and best service plan , couldn’t be happier when it comes to safety and security, customer service (Specially mentioned) Dan who always makes things easier as a value customer.
22 października 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the service, value, and care you’ve received from us. Dan will be delighted to know his support and communication have made things easier for you — he always strives to provide the best experience for our valued customers.
At Prime Security Installations Ltd, your safety and satisfaction are always our top priorities.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Odpowiedź od Prime Security Installations Limited
Thank you for your kind feedback! We’re delighted to hear that Dan continues to provide the supportive service you’ve come to expect. At Prime Security Installations Ltd, we’re proud to have a team dedicated to helping customers every step of the way.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
really helpful (Dan)
Dan's always responsive to any email queries and keeps in regular contact to make sure you have the support required. I value the regular updates as to what's on offer/happening in Prime Security land.
6 października 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind words! We’re really pleased to hear that Dan has been responsive and keeps you well-informed with regular updates. At Prime Security Installations Ltd, we believe great communication and ongoing support are key to delivering peace of mind for our customers.
We truly appreciate your continued trust and loyalty!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Excellent CCTV service
Dan looks after our CCTV account - so helpful as always when it comes to renewal, very speedy and excellent customer service, and getting our service booked in. Cannot recommend enough!
6 października 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your amazing feedback! We’re thrilled to hear that Dan continues to provide helpful, speedy, and excellent customer service when managing your CCTV renewals. At Prime Security Installations Ltd, we always aim to make the process smooth and straightforward from start to finish.
Your recommendation means a lot to us—thank you for your continued trust and support!
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Had cctv system installed and upgraded…
Had cctv system installed and upgraded over past several years and have found the service and particularly annual service visits , courteous, punctual and really helpful.
Recent dealings with Dan at head office to renew my annual service pack was again courteous, professional and timely - very much appreciated and look forward to another year of ongoing cctv coverage and service support.
26 września 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your continued trust in us over the years! We’re delighted to hear that both your installations and annual service visits have been courteous, punctual, and helpful. It’s also wonderful to know that Dan was able to assist with your annual service pack renewal in a professional and timely manner. At Prime Security Installations Ltd, we take pride in offering long-term support and ensuring your CCTV coverage remains reliable year after year.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Prime Security great service
Prime Security provided a solid service. The camera system was installed professionally, works reliably, and the team explained how to use everything clearly. Good communication throughout the process and quick response to questions. Overall, dependable company for home security in West Berkshire.
25 września 2024
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your fantastic review! We’re delighted to hear that you found our service solid, professional, and reliable, and that the team explained everything clearly. Good communication and quick responses are exactly what we strive for, so it’s wonderful to know we delivered that for you.
If you ever need further assistance or would like to explore more of our services such as burglar alarms, doorbells, access control, intercom systems, or networking, we’d be happy to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for trusting Prime Security with your home security in West Berkshire! 🔐✨
I have been with prime for 5 years and…
I have been with prime for 5 years and have always found the service a high quality, professional, polite and helpful. Thanks for all your support. 5 years with company.
24 września 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your loyalty and for sharing such a kind review! 🙏 We’re truly honoured that you’ve trusted Prime Security for 5 years and delighted to know you’ve consistently found our service professional, polite, and helpful. Your continued support means the world to us.
If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for being such a valued customer of Prime Security! 🔐✨
Excellent service and aftercare…
Excellent service and aftercare following an upgrade to our original system last year. Dan has been in contact regularly to ensure customer satisfaction and continuity of service.
22 września 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the service and aftercare following your system upgrade. Dan will be pleased to know his regular follow-ups have made a positive difference.
If you ever need anything else or have any questions, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for choosing Prime Security! 🔐😊
Brilliant from the original phone call…
Brilliant from the original phone call through to cctv installation and commissioning. Excellent after sales rapport as well. Queries and requests for advice answered virtually by return! Unheard of in this day and age. I would have absolutely no hesitation in highly recommending them
17 września 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience from the initial call through to installation and commissioning was seamless, and that our after-sales support impressed you. Quick, helpful responses are exactly what we aim for!
We truly appreciate your high recommendation. If you ever need anything else, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for choosing Prime Security! 🔐✨
Great service and aftercare
Mas, Darragh and Harrison were great, I highly recommend using Pirme Security Installations. The installation was straight forward and explained the whole process. The aftercare is great too.
24 lipca 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your fantastic feedback! We’re delighted to hear that Mas, Darragh, and Harrison provided a smooth installation and clear explanations throughout the process. It’s great to know you’re happy with our aftercare as well.
Your recommendation means a lot to us! If you ever need any further assistance, we’re always just a call or message away:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for choosing Prime Security Installations! 🔐😊
Great service
Great service from Mas & Dan. Very responsive and helpful. Dan sorted my query out swiftly. Would recommend.
18 września 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that Mas and Dan provided responsive and helpful service, and that Dan was able to resolve your query swiftly.
We really appreciate your recommendation! If you ever need any further assistance, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Thanks again for choosing Prime Security! 🔐😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.