I would like to say we have been in contact with Dan for a few years now. We have always found him to be pleasant and polite on all occasions that we have spoke to him. He keeps us informed of devel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Prime Security for many years now and have always found them a very professional and friendly company to deal with - they have always responded promptly to any issues or questions I... Zobacz więcej
Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Zobacz więcej
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca systemów ochrony
- Firma ochroniarska
- Sklep z alarmami
- Sklep z artykułami ds bezpieczeństwa
- Telewizja przemysłowa
Napisane przez firmę
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Dane kontaktowe
1a Warwick Street, CV5 6ET, Coventry, Zjednoczone Królestwo
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
As always with Prime Dan is polite and professional willing to explain and help in any way he can. Been with the company a number of years and never had a problem whether technical or physical great team all round.

Odpowiedź od Prime Security Installations Limited
Dan was very helpful in securing our…
Dan was very helpful in securing our quote and organising our contract, would highly recommend

Odpowiedź od Prime Security Installations Limited
Friendly and pro-active service from…
Friendly and pro-active service from Dan. We’ve been working with Prime Security for 4 years now and have been very satisfied with all aspects of the service offering, from renewals to maintenance and one-off technical queries. Highly recommend the team

Odpowiedź od Prime Security Installations Limited
Highly recommend this company’s after care services
Darragh at Prime Security is one of the most helpful engineers I have ever encountered. Polite. Understanding. Patient

Odpowiedź od Prime Security Installations Limited
Great and frendly service

Odpowiedź od Prime Security Installations Limited
dan offered a good update on service to…
dan offered a good update on service to get service visit included and followed up quote quickly

Odpowiedź od Prime Security Installations Limited

Odpowiedź od Prime Security Installations Limited
Great Company.From initial discussion…
Great Company.From initial discussion and quote,through to installation,friendly professional staff.I then had technical difficulties,solely due to my old troublesome tablet! The patient help and support I have received mainly from Dylan, has been exceptional.I am so glad I chose this Company for my CCTV. Thank you.

Odpowiedź od Prime Security Installations Limited
EXCELLENT SUPPORT AND SERVICE
I have had my CCTV system fitted to my house for a good number of years and the service has been nothing short of excellent from the it technical support over the phone with Dan who has sorted a few issues out over the phone to the engineers that call out and do repairs, Dan was calm and professional when I was stressed about issues with my CCTV but I soon felt at ease with Dan and he had been able to rectify every issue that has arisen with my CCTV system and due to the excellent service and support I have received over the years I wouldn't hesitate to recommend prime security to all friends and family and anyone else who wants CCTV installers .

Odpowiedź od Prime Security Installations Limited
From problems to resolved with a smile 😀
Prime security fitted my residential CCTV system over 8 yrs ago however I had become frustrated with a few issues so I initially phoned Reception/admin to discuss when my system installed & to clarify my £4.95 monthly payment ? I spoke to a lady named Catherina who was lovely and helped with my enquiries and also emailed me my initial quotes and jobs id had done. As I have few technical issues she forwarded my contact details to the I T support dept & I just had to wait for call back which was within the hour. So big A++ for customer service.
Call back from Dylan @ I T support who was lovely & supportive. My cctv system was running wrong time but Dylan sorted this out after taking control of my phone to amend. I also had problem with a camera not working but Dylan explained poss reasons why this happens and then talked us through on how to rectify issue and this worked. Dylan also helped with the ring doorbell that had lost its zone. Dylan & Catherina both assisted me today and all issues now resolved. Prime these staff members are a credit to your Company so big thank yous to them both 👍🏻

Odpowiedź od Prime Security Installations Limited
Exceptional service from Dan
I would like to take a moment to express my appreciation for the exceptional service I have received from Dan at Prime Security. Over the years, I have been a loyal customer, relying on their expertise and services for both my properties, both are equipped with CCTV cameras and house alarms. Throughout my time with Prime Security, I have consistently found their service to be not only reliable but also prompt, which is crucial when it comes to security matters.
Dan, in particular, has stood out to me as a remarkable representative of the company. His responsiveness and courteous demeanor have made a significant difference in my experience as a customer. Whenever I have had questions or needed assistance, Dan has been there to provide support, and I am genuinely grateful for the help he has extended to me. His dedication to ensuring that I feel secure and informed about my security systems has not gone unnoticed.
I sincerely hope that Prime Security continues to uphold the high standards of customer service that I have come to expect, particularly in terms of maintaining the same level of politeness and attentiveness towards all clients. It is this kind of exceptional service that fosters long-term relationships and builds trust, and I look forward to continuing my partnership with Prime Security in the future. Thank you for your ongoing commitment to excellence in customer care.

Odpowiedź od Prime Security Installations Limited
Trust Prime Security
We have been with Prime Security since 2017 we have always had excellent service from them and their customers are valued.
We had an issue recently which Darragh was able to guide us through which soon resolved the issue. Who ever you talk to you feel they respect you and will do all they can to resolve any problems big or small. Thank you to all the team that makes it all work so well.
Well satisfied with this company
We have been well served by Dan and his team at Prime Security Installations Ltd since we at Ebenezer Baptist Church decided to increase our security with cameras. The whole process was conducted with professional care and attention. The company has consistently kept us informed of their services and promotions. We at the church would have no hesitation in recommending them to anyone who is looking to enhance the security of their premises.

Odpowiedź od Prime Security Installations Limited
Dan brilliant helpful proffesional …
Dan brilliant helpful proffesional great service

Odpowiedź od Prime Security Installations Limited
Dan was very responsive and polite
Dan was very responsive and polite - we have been with this company since 2022 with CCTV Cameras. Always prompt.

Odpowiedź od Prime Security Installations Limited
Excellent service,professional and…
Excellent service,professional and reliable

Odpowiedź od Prime Security Installations Limited
WiFi connection
Darragh helped me to connect my new WiFi to my security cameras, he talked me through the process, he was very knowledgeable, kind and patient and got me up and running in no time.

Odpowiedź od Prime Security Installations Limited
Engineer call resolved problem very prompt service
Darragh i spoke with was extremely committed and hepful. He even called me back to continue assisting with the problem when I was busy and couldn't talk but needed the issue resolved, which I really appreciated. Throughout the process he was patient, friendly, understanding, and very professional while guiding me through the troubleshooting.
Overall, it was a great customer service experience and I’m very grateful for his help and the teams.

Odpowiedź od Prime Security Installations Limited
Problem with the app
Fantastic company to deal with. I got a new phone and couldn’t connect my device in the app. Darragh called me and talked me through what to do. The quality of the CCTV is excellent and I would have no problem recommending Prime Security.

Odpowiedź od Prime Security Installations Limited
What a great company I have been with…
What a great company I have been with this company a few years now. I had an issue when I changed my phone (NOT PRIME SECURITYS PROBLEM) I phoned up for tech support. A young man called Darragh was amazing. I had issues with my Internet and was unable to fix the problem straight away. Arranged for Darragh to call me back which he did and he did remote update and stopped on the phone until it was all up and running again. I would recommend this company 110 %..

Odpowiedź od Prime Security Installations Limited
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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