Praesidus Watches Recenzje 

315
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I received my watch earlier than expected and am very happy with my purchase. However, my watch does not illuminate enough even after exposure to sunlight. I spoke to customer service and they said th... Zobacz więcej

Oceniono na 5 z 5

I received my A-11 LMUV on past July 20th and started wearing it right away. The box it comes in is already a small masterpiece, perfectly in line with the historic military character of the watch—tru... Zobacz więcej

Oceniono na 1 z 5

Watch did not fit. Followed all return instructions, was contacted by the company via email . Mailed the watch back with original package and completed form. I have the receipt and tracking number a... Zobacz więcej

Oceniono na 4 z 5

Ordering was easy and delivery was pretty fast. I love the watch face color and design, especially the circular second hand complication at the 6 o'clock position. The dial lume is much better than I... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków
  2. Producent zegarów

Napisane przez firmę

Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 64% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Band quality

The watchband quality needs to improve; more in between size holes and better materials. My band frayed after 2 weeks of wear.

16 lipca 2023
Oceniono na 5 z 5

Elegant piece of history

Beautiful watch, far exceeds all my expectations. Unbeatable value for money. It is like wearing an elegant piece of history on your wrist. There was a difficulty in the international shipment and the company was always attentive and resolute. The presentation with its elegant box impresses with its detail and quality. Highly recommended.

14 lipca 2023
Oceniono na 3 z 5

Exquisite watch with poor delivery

The watch, its accessories and packaging is spot on. I have used the watch for a day now and it's everything that the manufacturer states.

The experience was off to a rocky start though as there was no information on when the watch would be shipped out, with no response from the support within a week. I was in the process of filing a fraud claim when I received an email stating that the watch had been shipped and a delivery time by Fedex. The estimated delivery date was off by more than a week.

12 lipca 2023
Oceniono na 5 z 5

Excellent customer service

Excellent customer service, very helpful and kept me informed on the progress of the delivery daily , I can’t recommend this company enough, the watch itself is absolutely fantastic, I own a few originals and it fits right in , all in all one very happy customer

29 czerwca 2023
Oceniono na 3 z 5

Good overall

Having to repeatedly wind the watch and reset the time after not wearing it for 2 days was something I just didn’t expect. That’s mostly on me to do more research and educate myself before making a watch purchase.

When I do get to wear the watch it is what I expected in terms of quality and design. The leather strap is nice but I think it’s a bit too thick and inflexible for my liking. I may try a nylon band as an alternative.

28 czerwca 2023
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hey Ken - your watch uses an Automatic movements have only a power reserve of up to 40 hours at maximum. If it sits for 3 days (72H) the power reserve of the movement will run out and the watch will stop running all together.
Unfortunately, this is something that is part of owning an "automatic" watch. There is not much we can do to increase the power reserve of your watch.

I hope in the light of this new information you can reconsider your 2-star review.

Best,
Oscar Chabrat

Oceniono na 3 z 5

Good watch

Generally a nice looking watch. The green canvas strap is too large, additional holes needed for a 6 and 1/2" wrist size. Shipping and handling was bad, received a badly damaged packaging box. The watch box itself is also defective, one of the elastic strap that hold the watch is broken. I am upset as I collect watches, I prefer the watch boxes to be in good conditions.

19 czerwca 2023
Oceniono na 1 z 5

I am having issues with the watch…

I am having issues with the watch stopping sporadically. It's a quartz movt. Emailed customer service a week ago. Never received reply about how to proceed with warranty work. Very disappointed.

24 czerwca 2023
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hello Toby - I apologize for the late reply on behalf of my customer service. I've now sent you an email to help out & handle the issue.

Best regards,
Oscar Chabrat,
Brand Director

Oceniono na 5 z 5

Very impressed

Extremely easy online purchasing process, great product for the price. Nice to see a small domestic company offering a quality, affordable product. Wishing all the best with future growth and success. Well done!

20 czerwca 2023
Oceniono na 1 z 5

My wife ordered me a watch for Father's…

My wife ordered me a watch for Father's Day. We paid over $260.00. The watch shipped and has been lost now for over a month. We have sent numerous emails. Made phone calls and asked for the issue to be resolved. Praesidus does nothing except respond with generic messages and tell us the problem is being investigated. It's as though we paid them for nothing. I feel like we've been robbed and with their feedback at this point, I do not anticipate ever receiving a watch nor a refund. Very sad because I asked my wife for this product as a gift and truly thought they looked like a good reputable company providing an honorable product.

15 czerwca 2023
Opinia niezależna
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hello Josh,

I’m truly sorry to hear about the situation you're facing, and I completely understand your frustration. It’s incredibly disappointing to have an order go missing, especially after waiting for such a long time, and I deeply regret that we haven’t been able to resolve this for you sooner.

Please know that this is not the level of service we aim to provide, and I sincerely apologize for the lack of timely updates. We are investigating the situation thoroughly to ensure it doesn’t happen again in the future.

I understand how disheartening this must be, and we are committed to making things right. Please reach out to us directly at support@praesidus.com, and we will prioritize resolving this issue, whether through a replacement or a refund, depending on what you prefer.

Thank you for your patience, and I deeply apologize for the inconvenience caused.

Best regards,
Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches

Oceniono na 4 z 5

Great customer service

Great customer service and follow-up during problems and delay with the customs. Had to pay extra around 110 USD import duties and vat taxes as an international client but this was clearly not Praesidus mistake but my own oversight.

14 czerwca 2023

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