blackdiamondsnewyork.com Recenzje 

90
•
Wynik TrustScore: 4 na 5

3,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Avery and the team kept me up to date on everything, rings were beautifully polished everything looks great and they arrived on time just in time for our Halloween 🎃 weeding. My wife absolutely love,... Zobacz więcej

Oceniono na 2 z 5

My husband's wedding band took a very long time to arrive. When it finally arrived, it was in a woman's gift box and the ring box was also pink. There was no certificate of authentication. The price w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I initially went on this site looking for a black diamond engagement ring, and I found so much more. “This place has everything!” The most creative and detailed designs I have ever seen. Personally lo... Zobacz więcej

Oceniono na 4 z 5

So, first off, the product was incredible! The presentation was incredible! My now fiance was blown away by the little box and how much the ring glittered, no matter how bright or dim the lighting was... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

90 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 15% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(90)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you very much

Thank you very much. I am very happy with my purchase. It was quick. The communication was good and I’m happy with the quality of the ring that I purchased. Thank you very much.

25 października 2026
Oceniono na 2 z 5

Men's Wedding Band

My husband's wedding band took a very long time to arrive. When it finally arrived, it was in a woman's gift box and the ring box was also pink. There was no certificate of authentication. The price was decent, maybe even on the lower side. I guess I got what I paid for. The wedding band itself is in nice condition.

23 października 2026
Logo blackdiamondsnewyork.com

Odpowiedź od blackdiamondsnewyork.com

Hi,

Thank you for sharing your feedback. We're glad to hear that your husband's wedding band arrived in nice condition, although we're sorry that the overall experience didn't meet your expectations.

We understand your concern about the delivery time. Our crafting and fulfillment times vary depending on the design purchased. Your husband's wedding band was crafted from scratch, which requires approximately 3 to 20 business days to complete. This timeframe is disclosed on the product page and in the shipping information beneath the listing.

Regarding the pink box, we understand why you may have expected something different for a men's wedding band. Pink is part of our signature packaging and is included by default with our jewelry. We're sorry if it wasn't your preferred presentation.

As for the certificate, these are issued for natural diamonds, as explained in our Certificate and Diamond Information section. Certificates for other qualifying stones may be available upon request.

We're sorry for any confusion or disappointment. We appreciate your feedback and will keep it in mind as we continue improving our customer experience.

Most importantly, we're happy to know the wedding band arrived in good condition, and we hope your husband enjoys wearing it for many years to come.

Thank you again for choosing Black Diamonds New York.

Oceniono na 1 z 5

I have still never received my purchase…

I have still never received my purchase and customer service acts like it is not a big thing and nothing they can do

22 października 2026
Logo blackdiamondsnewyork.com

Odpowiedź od blackdiamondsnewyork.com

Hi Tammi,

Thank you for reaching out, and we’re sorry the wait has been frustrating. Waiting on a ring you’re excited about is hard, and you deserve clear updates along the way.

Here’s where things stand. Your Through Eternity ring was made to order in your custom size 7, which our team confirmed with you before crafting began. It was completed and shipped on October 22, well within our stated crafting timeframe, and USPS currently shows it arriving by Monday, November 2.

We’ve just emailed you the tracking link so you can follow it all the way to your door. If anything looks off with the delivery, reply to that email and we’ll be on it right away.

We hope your ring is worth the wait, and we’d love to hear what you think once it’s on your hand.

Warm regards,
Black Diamonds New York Team

Oceniono na 5 z 5

Black diamonds New York is an amazing…

Black diamonds New York is an amazing company to work with! I have ordered multiple pieces of jewelry from them and every time they are so helpful and the pieces are so beautiful! On my last order I did some customizations and upgrades and they were so helpful throughout the process with helping me customize the ring. Then I really appreciate it throughout the process they were sending me messages giving me updates on how the ring was coming along. The ring is so much more beautiful than the picture show on the website.
Every time I order from Black diamonds New York the pieces are always amazing.
I want to thank the whole team at black diamonds New York for their help in helping me customize this piece giving me information along the way in creating a beautiful ring at an excellent price.

I was so excited to see the ring I couldn't wait to get home I had to open it up in the car at the post office.

8 października 2026
Opinia niezależna
Oceniono na 5 z 5

Death Do Us Part Has a New Ring to It

I initially went on this site looking for a black diamond engagement ring, and I found so much more. “This place has everything!” The most creative and detailed designs I have ever seen. Personally love the coffin shaped black diamonds in the ‘Til Death Do Us Part Collection. Then you enter another side of traditional pieces and timeless works of art that one in particular became my engagement ring. Also their customer service is phenomenal from ordering to delivery, they’re there with you letting you know how the process is coming along with your handcrafted designs. I truly love this place, and I am a repeat customer as well as a fan.

4 października 2026
Opinia niezależna
Oceniono na 5 z 5

A must buy

Fantastically crafted, I was expecting the 2 crows on the ring but to be honest when it came in with one crow and a black rose it was wayyyyy better than expected. I appreciate the emails of the processing and once shipped. My wife absolutely loved it. I will keep this site for the next one.

26 sierpnia 2026
Oceniono na 5 z 5

Very Satisfied Customer

I absolutely love my ring set. Black Diamonds stayed in touch with me from when I placed the order until it was received. I was given constant updates during every step of the making of my rings.

27 sierpnia 2026

Doświadczenie Trustpilot

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