Pott Candles Recenzje 

308
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My candles have all been beautiful but this latest one 'Vine Tomatoes' was amazing . It literally smells like tomato plants . Such an unusual smell for a candle but I feel it's my favourite so far . T... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My first time ordering from Pott Candles. I hesitated a long time due to cost, but they didn’t disappoint! Bought as a gift for my daughter. The only thing I would say was that the items arrived in... Zobacz więcej

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Oceniono na 5 z 5

I recently purchased a candle for my kitchen, loved it so much, I have now purchased a diffuser for my bathroom. My husband has even commented on beautiful the ceramic pots are.

Oceniono na 1 z 5

I can’t cancel my subscription! There’s no option to do this on the website - it directs me to an email address. I’ve emailed said email address on 4 separate occasions now and I keep getting a bounce... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

308 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 45% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(308)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 180

Napisz recenzję
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Oceniono na 5 z 5

Very happy

I can not fault Potts everything I ordered was in the parcel and wrapped nicely. My only issue was with Royal Mail I had an email from them that they were going to deliver on Monday 1st Dec between 9:20 -1:20. Waited in no delivery. Then to wake up to a email this morning that they would deliver today between 7:45 -11:30 . Which I received left on the doorstep at 7:50, but what if I had been at work it would have sat on the doorstep all day . I know that it’s not your fault but as you are using their services I thought you should know. Many thanks have a lovely Christmas from Dianne

2 grudnia 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you so much for your message and your order. Sorry that you have had issues with Royal Mail - we will be sure to let them know about this. We have also added some other delivery options (DPD and door to shop) to our website so that if Royal Mail isn't your preferred delivery partner, you can choose an alternative in future.

Oceniono na 4 z 5

Caught out with Black Friday!

Lovely product but hugely disappointed to find the candle I ordered on 8th November is now discounted! Can I return and reorder?!?

28 listopada 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you for your message and kind words about the product and sorry that you ordered a few weeks before Black Friday so missed out on the discount. Be sure to keep checking our pages to see any future promotions we have running

Oceniono na 1 z 5

I bought candles as a gift not for…

I bought candles as a gift not for myself , I was set up for a subscription without realising , not easy to cancel beware .

20 listopada 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you for your message. We offer customers the option to subscribe to refills on our website, by doing so customers receive a discount between 10-15% off their purchase - this is highlighted at multiple points along the journey including on the checkout page. To cancel, it is very simple and can be done within the customer portal or alternatively if you contact customer service they can do it for you.

Sorry if this was not clear and we appreciate your feedback so that we can look into how to make this more clear in the future to stop customers from subscribing without realising. Hope you are enjoying the candles and thank you for your purchase.

Oceniono na 5 z 5

Love this set up

Love this set up. The candle holders are beautiful pottery, and the match holder pot too. The fact that you just refill the lovely pot is fantastic.

7 listopada 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you for your lovely review and so glad that you are enjoying the products!

Oceniono na 5 z 5

The whole experience was great

The whole experience was great, I enjoyed deciding on my starter set and it was easy to place the order and it arrived beautifully packaged...I love it. Gorgeous pot, love the trial scent pack and my match pot too. Cannot wait to use it x

10 listopada 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you this is so lovely to read. Thank you for your purchase and delighted that you are enjoying the candles!

Oceniono na 5 z 5

The pot I received is absolutely…beautiful

The pot I received is absolutely beautiful, it was really well packaged, with a lovely note inside stating where in production it was made , as mentioned to pots direct it's something to treasure, made more so by the excellent way it was delivered and the craftsmanship of the potter

8 listopada 2025
Opinia niezależna
Logo Pott Candles

Odpowiedź od Pott Candles

Thank you so much for your order and your kind review - so glad you are enjoying the products!

Oceniono na 5 z 5

Beautiful raku pot and lovely candle

I have ordered a few candles from Pott now as I love the handthrown pots, the ethos of the company and the lovely candles. I was delighted with the raku pot and match pot, which are absolutely beautiful! In addition, the bonfire scented candle is really lovely.

7 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

I love the concept but despite the…

I love the concept but despite the scent of the candle being incredible unlit, it just doesn’t seem to translate. As another reviewer has said, it burns unevenly and the wick floods so there was still a lot of candle left when I tried to release it from the pot. I did notice that the scent seemed to get stronger further down the burn, will try to salvage the rest of the candle and see if it works better as a wax melt.

Customer services were helpful and responsive, they replaced the initial candle and the second one does seem to be slightly stronger. May try some other scents as I now have the pot but i’ve definitely had a more powerful scent from cheaper candles.

19 października 2025
Opinia niezależna
Oceniono na 5 z 5

I absolutely love Pott Candles

I absolutely love Pott Candles, particularly Tonka. The pots are hand crafted and are beautiful to look at and candles smell gorgeous.
They are always beautifully presented when they arrive Also, easy to replace and clean out the pot before replacing with a new one.

6 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Very good service

Very good service, for starters; I ordered the refill on the 31st, it dispatched the same day (within a couple of hours, in fact!) and arrived today. I haven't burnt it yet, but the fragrance (Bonfire) is delicious even just in the wrapper, so I'm looking forward to trying it out later. Just right for this slightly soggy, grey November day.

3 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Lovely scents and a great idea but…

Lovely scents and a great idea but candles are getting progressively smaller. I received my subscription box for autumn and the candles were not the same size as previously purchased as I had one from a previous order. I weighed both just out of interest - neither were 290g as stated but the latest candle was much lighter. Not nice to feel you are being duped. Bring back the right size please.

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

Stunned by the quick delivery…

Stunned by how quickly this beautifully packaged candle was delivered.
Bought to use over the festive season so have yet to use it - although it’s hard to resist the temptation!

14 października 2025
Opinia niezależna
Oceniono na 5 z 5

Four new refills

Four new refills. Can’t wait to light the 2 Christmas scents (both smell so good even unlit), plus my favourite Tonka and Fig, which is new to me this time. I have a Pott in every room and it’s such a calming moment to light them.

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

Received a beautiful Pott gift

Received a beautiful Pott candle with a match pot and lovely scented candle as a gift from my friend recently- never heard of this company before but really impressed and will definitely be looking for refills when this one is done. Eden smells divine thank you ☺️

7 października 2025
Opinia niezależna
Oceniono na 3 z 5

I normally love Pott candles....but

I normally love Pott candles. This time I ordered the "Bonfire" and im not impressed. I like the smell but it's just not strong enough. Normally the candle fills the room with fragrance even unlit, but this really isn't up to scratch. Especially for a high price point like Pott. I expect better

11 października 2025
Opinia niezależna
Oceniono na 5 z 5

Have bought Pott Candles as gifts and…

Have bought Pott Candles as gifts and for myself for several years now. Lovely scents and beautiful Potts. They are ethical and long lasting.
Customer service and delivery have been fantastic. I admit to being addicted to them and look forward to the release of new scents and Potts throughout the year.

2 października 2025
Opinia niezależna

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