Porteo offers excellent service. They are always willing to answer any questions. Their delivery is remarkably swift. Porteo uses FedEx to bring items to Canada. My mistake was not knowing I coul... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have purchased 2 LV handbags from Portero. I love the variety, pictures, descriptions. Affirm super convinient however the packaging could be better it was a bit turn off by the way my handbags were... Zobacz więcej
Reakcja na opinię
I bought a Chanel boy bag and wanted to return the item and was received a week ago told me they would issue me a refund. I keep calling the customer service and nobody answers the phone. Very delaye... Zobacz więcej
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My only suggestion would be to be very clear up front how an item will be shipped so that the buyer can determine the best address to ship to. For example, my purchase was sent Fedex and required my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Since 2004, PORTERO has been the best source of pre-owned luxury handbags, watches, jewelry and accessories online. We provide our members with access to exclusive brands such as Hermès, Chanel, Cartier, Rolex, Van Cleef & Arpels and more.
Dane kontaktowe
4,1
Dobra
348 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love my Cartier earrings!!!!
I am so excited to own these. They are so elegant. Thank you!!!
16 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Kathryn,
Thank you for taking the time to review PORTERO.com. We’re thrilled to hear that you are enjoying your Cartier earrings. They are gorgeous! We look forward to your next visit to PORTERO.com.
Sincerely,
The PORTERO Team
Odpowiedź od Portero
Dear Wanda,
Thank you for reviewing PORTERO.com. We’re delighted to hear that you love your gold ring, and that it fits perfectly! We hope you continue to enjoy it, and look forward to your next visit.
Sincerely,
The PORTERO Team
poor delivery
Fed-ex delivered package to door.... never rang the door bell and DID NOT get signature for the package. I looked on line to see if the package was going to be delivered that day and to my surprise it was delivered at 4:06 and left on my front porch! It worries me that a $1,800 package was just left on porch.........
15 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Jacqueline,
Thank you for taking the time to review PORTERO.com. We’re sorry to hear that you had an issue with FedEx delivery. At PORTERO, we require a signature for each and every shipment, and completely agree that your item should not have been left at the front door. Unfortunately, it seems as though FedEx did not follow the instructions we provided. We thank you for bringing this to our attention. We hope you enjoy your item, and look forward to your next visit.
Sincerely,
The PORTERO Team
Fast service and quality product
My order was shipped promptly and it was exactly as advertised. I trust Portero to ensure that the luxury product I'm ordering is authentic, and so far I have not been disappointed. Will order again from them for sure.
15 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Traci,
Thank you for your kind review. We’re thrilled to hear that you love shopping at PORTERO, and hope you visit again soon!
Sincerely,
The PORTERO Team
Really Great Company
I don't usually review websites because i'm sorta lazy but I will for this one. This is a really great website I bought two used Louis Vuitton purses and a Louis Vuitton wallet all in great condition. I really like and trust this website.
15 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Clark,
Thank you for sharing your PORTERO.com experience. We’re delighted to hear that you love and trust the PORTERO website, and that you are enjoying the Louis Vuitton items you purchased. We look forward to your next visit!
Sincerely,
The PORTERO Team
WHAT A DEAL!!!
Bought a David Yurman classic cable bracelet for a great price, and shipping was super fast!
14 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear HStenseng,
Thank you for reviewing your PORTERO experience. We’re so happy to hear that you found a great David Yurman piece at PORTERO.com. We hope you enjoy it, and look forward to your next visit!
Sincerely,
The PORTERO Team
LOVE MY GUCCI JACKIE BROWN & BEIGE GG CANVAS & LEATHER HOBO
This was my first time shopping with Portero so I had a few questions about the Gucci handbag and the shipping process. I called and spoke with a lovely lady who answered all of my questions. I received my pristine handbag in the time frame I had requested. I was so excited when I received it because it was even more beautiful in person and was in impeccable condition. I would highly recommend Portero to anyone. I look forward to shopping with them again very soon.
14 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear April B,
Thank you for reviewing PORTERO.com. We’re thrilled to hear that you are enjoying your Gucci handbag and that it exceeded your expectations. We appreciate you sharing PORTERO with your friends and family, and look forward to your next visit to PORTERO!
Sincerely,
The PORTERO Team
Just because a purchase came from South Africa - It's Fraud
I made a purchase for a beautiful vintage Rolex in which I was excited to add to my collection. Upon not receiving any information a week later about the order and having paid for expedited shipping. I contacted them to receive a reply along the following lines "Your credit card payment was marked as high risk. Please use another method such as PayPal or cancel the order." Horrible service
14 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Kirmaan,
Thank you for your review of PORTERO. At PORTERO we are very cognizant that unfortunately fraudulent transactions can occur. As a result, we have several partners that work diligently with us to ensure that none of our customers fall victim to fraud. Additionally, we never complete a transaction without approving the item is in fact available and that the transaction isn’t fraudulent. As such, you were not charged for the item or its shipment. We do have repeat buyers from South Africa, and work hard to provide the best service worldwide.
We’d be more than happy to work with you to find the Rolex you would like to add to your collection and/or further discuss your situation. Please do not hesitate to contact us at CustomerCare@portero.com.
We look forward to hearing from you.
Sincerely,
The PORTERO Team
Happy Customer!
My bag came quickly and was in near perfect condition! Love this site and will order something from Portero again soon.
13 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Happy in Chicago,
Thank your for reviewing your PORTERO experience. We’re delighted to hear that you are enjoying your handbag, and that you love the PORTERO website. We look forward to your next visit!
Sincerely,
The PORTERO Team
CUSTOMER SERVICE UNSURPASSED AT PORTERO!
Portero is number one for purchasing luxury goods at resale prices. Their customer service is second to none.
13 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Elizabeth,
Thank you for reviewing PORTERO, and for your very kind words. We are thrilled to hear that you are pleased with the service we provide, and look forward to your next visit to PORTERO.com.
Sincerely,
The PORTERO Team
DAVID YURMAN
Very pleased with my purchase. I frequent the site browsing at the wonderful items you have for purchase. Knowing that everything you
carry in the "real deal" is reassuring. Thank you for providing such
a trusty source.
10 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Jann,
Thank you for reviewing your PORTERO experience. We wholeheartedly appreciate your loyalty to PORTERO, and are grateful for your kind words. We look forward to your next visit to PORTERO.com!
Sincerely,
The PORTERO Team
Extremely Satisfied!
Fast, courteous, professional transaction. Product arrived, as described. I will definitely do business with them again.
9 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Rue,
Thank you for reviewing PORTERO.com. We’re thrilled to hear that you are extremely satisfied with your experience. We look forward to your next visit!
Sincerely,
The PORTERO Team
Odpowiedź od Portero
Dear Jo,
Thank you for reviewing your PORTERO experience. We’re very happy to hear that you love our selections and look forward to your next visit to PORTERO.com!
Sincerely,
The PORTERO Team
Ordering and payment process very easy
Ordering and payment process was very easy and smooth. I received my bag in 10days in UAE
7 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Shakiba,
Thank you for reviewing PORTERO.com. We’re thrilled to hear that you enjoyed your experience and that your bag arrived quickly. We look forward to your next visit!
Sincerely,
The PORTERO Team
Ring was just as shown
Very happy with my purchase of an EFFY diamond ring. Item is just as shown on the website.
3 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Theresa,
Thank you for reviewing PORTERO. We’re happy to hear that you love your EFFY diamond ring. We look forward to your next visit to PORTERO.com!
Sincerely,
The PORTERO Team
Outstanding collection, excellent service!
Found the exact article.....over 50 years old. Wonderful condition, good price and efficient service. Will recommend to all family and friends.
1 czerwca 2016
Opinia niezależna
Odpowiedź od Portero
Dear Joseph,
Thank you for your kind review of PORTERO.com. We’re delighted to hear that you are happy with both your purchase and the service we provided. Thank you for sharing PORTERO with your friends and family. We look forward to your next visit!
Sincerely,
The PORTERO Team
Tiffany necklace
I bought a Tiffany necklace for my grand daughter and I loved the necklace as soon as I saw it . It came with in a few days.
31 maja 2016
Opinia niezależna
Odpowiedź od Portero
Dear Gail,
Thank you for your review of PORTERO. We’re thrilled to hear that you love the Tiffany necklace you bought for your granddaughter. We hope she enjoys it! Looking forward to your next visit to PORTERO.com.
Sincerely,
The PORTERO Team
Happy with my purchase
I purchased a chanel necklace and it arrived quickly and nicely packaged. I really like it and am happy that I bought it.
28 maja 2016
Opinia niezależna
Odpowiedź od Portero
Dear Patricia,
Thank you for reviewing PORTERO.com. We’re happy to hear you love the Chanel necklace you purchased at PORTERO. We look forward to your next visit!
Sincerely,
The PORTERO Team
Gorgeous purse LV Pallas
I order LV Pallas, it was exactly how it was described. Brand new pristine condition. I saved myself $200.00 if i would of went to the store. Dust bag came with it. It was pack very carefully marked becareful on the big box. It shows Portero cares about its purses. Will definitely buy from again. Iam so excited to have the purse i dreamed of at a discounted price. Resale purse are the way to go. It took one week to ship it. Best sale i will ever make. It definitely authentic.
27 maja 2016
Opinia niezależna
Odpowiedź od Portero
Dear Irene,
Thank you for your kind review of PORTERO.com. We’re delighted to hear that you are enjoying your LV Pallas bag and that it was exactly what you expected. We look forward to your next visit to PORTERO!
Sincerely,
The PORTERO Team
I Trust Them
I trust Portero to sell me authentic items that are in good condition. So far, everything I have purchased has been sent to me in a timely manner. I have recommended Portero to others, and will continue to do so.
26 maja 2016
Opinia niezależna
Odpowiedź od Portero
Dear Jameelah,
Thank you for reviewing PORTERO.com. We value your loyalty and greatly appreciate you sharing PORTERO with your friends. We look forward to your next visit!
Sincerely,
The PORTERO Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.