Portero Recenzje 

348
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Porteo offers excellent service. They are always willing to answer any questions. Their delivery is remarkably swift. Porteo uses FedEx to bring items to Canada. My mistake was not knowing I coul... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I have purchased 2 LV handbags from Portero. I love the variety, pictures, descriptions. Affirm super convinient however the packaging could be better it was a bit turn off by the way my handbags were... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought a Chanel boy bag and wanted to return the item and was received a week ago told me they would issue me a refund. I keep calling the customer service and nobody answers the phone. Very delaye... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

My only suggestion would be to be very clear up front how an item will be shipped so that the buyer can determine the best address to ship to. For example, my purchase was sent Fedex and required my... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Since 2004, PORTERO has been the best source of pre-owned luxury handbags, watches, jewelry and accessories online. We provide our members with access to exclusive brands such as Hermès, Chanel, Cartier, Rolex, Van Cleef & Arpels and more.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

348 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(348)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

4 stars

Sometimes the shoes take a lil longer to get to Yu but in all it's good product

7 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

I purchased a Bottega Veneta limited …

I purchased a Bottega Veneta limited edition handbag for the first time on Portero, quite by accident. I did not realize that it was previously owned. After entering my payment details, I then read the fine print and was a little worried as it was non returnable and not brand new. After receiving my order, I was very pleasantly surprised and have enjoyed my new handbag which was no longer available in stores. It was a limited edition and in pristine condition, even thought they advertised it to have a slight imperfection. I would definitely recommend Portero and would use theme again.

3 listopada 2017
Opinia niezależna
Oceniono na 4 z 5

Absolutely love the bag and it was …

Absolutely love the bag and it was exactly as pictured; the only reason I didn't give 5 stars is because I would have liked to have known if the bag was from a smoker prior to purchasing.

9 października 2017
Opinia niezależna
Oceniono na 1 z 5

Portero has shut it's operation without …

Portero has shut it's operation without informing any buyers or sellers and simply not responding to emails. The maintenance sign is an unprofessional way of dealing with operational issues.

This is very concerning and borderline fraudulent for a company that has been operating for so many years.

They have simply gone missing and avoid any responsibility, payment or return of goods, making their behaviour unacceptable.

6 października 2017
Opinia niezależna
Oceniono na 1 z 5

Disappointing service and order STILL not received a week later

I ordered my watch a week ago with overnight shipping and I still haven't received it. I contacted Potrero yesterday and left a message asking for a call back but the end of the day - 24 hours later I still don't have a return phone call. I've had to contact them several times for a status update (naturally since I was expecting my watch last week) rather than them calling or emailing me to let me know what was happening. I haven't received an adequate explanation of why a week later I still don't have my watch. Their website says they pride themselves on their service, but sadly I haven't been on the receiving end of any level of service that I can say anything positive about. Very disappointing...

Update:
I called again last week and left another message asking customer service to call me back and STILL no reply. The website has now been down for several days as well. I was supposed to receive a refund of my shipping costs due to the delays and that hasn't been processed over a week later. A refund of my shipping is the bare minimum I am due for the hassle. I chuckle as I read the replies some posters have gotten to "feel free to call customer service" since you can't actually reach a human being. I did finally receive the watch, although the band size is smaller than advertised and I now have to pay for extra links which will add probably another $1K in expense. Everyone screws up and it's how you deal with it that determines if I will do business with you again. Their total lack of response to their mistakes says all you need to know about doing business with Portero.

27 września 2017
Opinia niezależna
Oceniono na 5 z 5

Beautiful watch

Beautiful watch, hubby adores it, quick delivery, the photo did not do it justice, in excellent condition despite being preowned, looking forward to keeping a look out for more treasures on their website

27 września 2017
Opinia niezależna
Oceniono na 5 z 5

Fabulous

Fabulous! Second time I've purchased from Portero and even better than the first. I actually DO recommend the Company to many people already.

21 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

Hi there! and thank you for your review !
we really appreciate your business and thanks for the recommendations!
come back and visit us soon
very best
The Portero Team

Oceniono na 5 z 5

Absolutely phenomenal

I have been a window shopper for many years. Earlier this year, I purchased a beautiful piece of jewelry that I was most impressed with upon arrival. Recently I made another purchase and wasn't disappointed.

14 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

We love having you as a customer. You are a delight and thank you for being loyal to Portero. We look forward to helping you in the future.

Our very best,
The Portero Team

Oceniono na 5 z 5

I was very satisfied with my purchase …

I was very satisfied with my purchase and how quickly I received it.

14 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

Thank you Brenda we are so happy you had a great shopping experience on Portero.com
come back and visit us soon
very best
The Portero Team

Oceniono na 1 z 5

Unreliable

I purchased a chanel bag from portero and the amount was deducted from my bank account but did not hear from them for 4 business days. Apparently, the website had technical issues for 4 days? After repeatedly contacting them, I received an email that said that my order had been cancelled because the item is "out of stock." As of today, the listing for the bag is still on the site. Weird.

12 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

we are so sorry you have had this negative experience please do not hesitate to reach out to us on
our customer service number 1-877-962-2398 mon-fri 930am-6pm
thank you
The Portero Team

Oceniono na 5 z 5

Fantastic web site trustworthy quick …

Fantastic web site trustworthy quick delivery and safe payment options.
My bag arrived safe and sound i love it . And great communication from yourselves also re: delivery details etc.
THANK YOU .
Fab

6 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

Hi Fab
We are so happy that you received the bag safe and Sound in Australia
come back and visit us soon on Portero!
Very Best
The Portero Team

Oceniono na 3 z 5

No tracking number provided as stated …

No tracking number provided as stated on website. I had to go to my account on the website each day as I'm trying to figure where my package is.

2 września 2017
Opinia niezależna
Logo Portero

Odpowiedź od Portero

Hi There!
we are very sorry that you experienced this issue with the tracking
i have passed on your comments to the relevant Department
please come back and visit us soon
Very Best
The Portero Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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