If I could give zero stars I would! In January 2026 I made a hotel reservation through PetsPyjamas for my wife and I and our Border Terrier, paid for in full on booking On 29th June, at just a fe... Zobacz więcej
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Zobacz, co mówią recenzenci
Used Pets Pyjamas to book Cragwood House Hotel in the Lake District. I expected a fantastic dog friendly stay, but recieved the opposite. The rooms are not dog friendly. There's no sound proofing on t... Zobacz więcej
Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... Zobacz więcej
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Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
Dane kontaktowe
81 Leonard Street, EC2A 4QS, London, Zjednoczone Królestwo
- 0203 642 3161
- support@petspyjamas.com
- petspyjamas.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Booking Experience
I have just completed a hotel booking today with PetsPyjamas. I have to say the customer experience was exceptional. Massive thanks to Ashley.

Odpowiedź od PetsPyjamas
Good company Alison was very…
Good company Alison was very professional and had a good sense of humour!

Odpowiedź od PetsPyjamas
Very helpful
Natalie was very helpful today, checking out my vouchers and guiding me through the booking process.

Odpowiedź od PetsPyjamas
Alison helped pick out the perfect…
Alison helped pick out the perfect Hotel for us! Was very friendly and professional. Really looking forward to our stay. Thanks so much!

Odpowiedź od PetsPyjamas
Spoke to Alison who was helpful and…
Spoke to Alison who was helpful and friendly and very professional.

Odpowiedź od PetsPyjamas
Very helpful friendly staff
Ashley was very helpful, I gave her my wish list and within 30 minutes she came back with 4 different packages for us to choose from.

Odpowiedź od PetsPyjamas
Excellent service from Jodie…
Excellent service from Jodie she was patient and found me the perfect get away for my 60th birthday

Odpowiedź od PetsPyjamas
Booking
Alison who took our booking today was friendly and professional. She listened to our requirements and matched them to exactly what we were looking for. Thank you Alison.

Odpowiedź od PetsPyjamas
Excellent service from Jodie
Excellent service from Jodie
Helped me through the booing process as I was having it issues
We’re really looking forward to our stay at Baileys Barn in Derbyshire

Odpowiedź od PetsPyjamas
Alison dog conceive provides excellent…
Alison dog conceive provides excellent service

Odpowiedź od PetsPyjamas
Fantastic service
Whether it be an online quote or requesting a call back, responses were provided really quickly by a human being, in this case Jodie, who was really friendly, knowledgeable and efficient.
A pleasantly refreshing change compare to other organisations.

Odpowiedź od PetsPyjamas
Excellent personal customer service…
Excellent personal customer service once again. Pets pyjamas is now my go to when looking for dog friendly accommodation. Special thanks to Alison for helping sort our latest booking. Couldn't wish for a better service.

Odpowiedź od PetsPyjamas
Great service
Great service today from Alison who followed up my website query promptly and we managed to secure our booking with ease. Thank uou

Odpowiedź od PetsPyjamas
Ashley contacted us very promptly and…
Ashley contacted us very promptly and offered us a good deal for our holiday.
She was knowledgeable about the hotel and advised us about the type of room best suited to us and our two pooches.

Odpowiedź od PetsPyjamas
Great customer service from Paul
Great customer service from Paul.
I have booked a spa hotel through PetsPyjamas using voucher codes, which was so easy on the website and got emails and text message confirmations.
I then booked treatments and restaurant straight through the hotel, I had a few questions for the hotel but got no response from them direct.
I emailed PetsPyjamas seeing if they could get a response and Paul then came back very quickly finding all the answer for me and making it such an easy process. No Hassel and no waiting, he was brilliant.
Cant wait to book my next trip and I haven't even been on the first one yet.

Odpowiedź od PetsPyjamas
Really good service today…
Really good service today when trying to book a long weekend away with my 2 dogs. Ashley proctor was my agent and they did a fab job finding me something in my price range which was suitable for me and the dogs. Second time using pets pyjamas and hopefully the trip will be as good as the last one.

Odpowiedź od PetsPyjamas
Christmas get away
Patspyjamas have excelled again had chrismas at the Dunes hotel .we had a fantastic time on chritmas day with all the dogs all haveing a great this hotel is truly a dog friendly hotel.the staff went over and above so friendly i would recamend to anyone

Odpowiedź od PetsPyjamas
Hassle free booking
A simple and efficient way of booking a pet friendly establishment. Donna was great and took our Dog's requirements and made it happen. Thank you for making booking hassle free

Odpowiedź od PetsPyjamas
Booking made via Alison today
Booking made via Alison today, great service thank you, looking forward to our stay in the Cotswolds in February for a birthday treat.

Odpowiedź od PetsPyjamas
Great service and nice people.
Fantastic and pleasant staff who are more that happy tingo the extra mile to meet your needs particularly as I kept on changing my mind extra half hour. Strongly recommended for all pet owners.

Odpowiedź od PetsPyjamas
Doświadczenie Trustpilot
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