We have had our sofas two weeks and they are super comfortable. We chose a more modern fabric than the showroom display model had and we are very pleased with how it looks. It's not as cool in this ho... Zobacz więcej
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We have had our sofas two weeks and they are super comfortable. We chose a more modern fabric than the showroom display model had and we are very pleased with how it looks. It's not as cool in this ho... Zobacz więcej
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You promised to pass on my enquiry reference arm covers for our recently bought suite but I had no response whatsoever! When I was told covers weren’t made I’d asked if it was possible to buy some ma... Zobacz więcej
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I’m now the proud owner of two beautifully made Parker Knoll sofas. You can’t beat quality and they last and last. Had a query about the style of legs on the most recent one so emailed and received a... Zobacz więcej
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Contacted Parker Knoll regarding our new Chicago two seater recliner. The arm on one side had a slight ridge noticeable in the light. My concern was this would show a wear mark over time. Photos sent... Zobacz więcej
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Our Mission: To bring the ultimate in comfort and luxury to the everyday sitting experience. Our story is a thoroughly British tale. From humble beginnings in a simple workshop in London, the Parker Knoll business steadily grew over time. Its home f...
Farmwell Lane, NG17 1BX, Sutton-in-Ashfield, Zjednoczone Królestwo
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I am extremely pleased with my new armchair, which is comfortable and looks good. I give four points rather than five because it was a rather long wait from ordering to delivery. The delivery men were efficient and friendly.

Odpowiedź od Parker Knoll
Excellent product from a great British brand.
I needed a comfortable but heavy duty recliner chair and my Norton fits the bill perfectly!

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Odpowiedź od Parker Knoll

Odpowiedź od Parker Knoll
We bought new two sofas via a local stockist. We also ordered samples via the website so that we could get a feel for how the fabrics would look in our home and take time to think about our choice. The lead time was 10 weeks but they were ready in 5 weeks, which was a pleasant surprise! We are very pleased with both the look and feel of them. We chose two contrasting fabrics (the sample books put 3 together to help you do this). They are very comfortable & stylish. The contrasting fabrics work well together, we swapped the scatter cushions over to coordinate them.

Odpowiedź od Parker Knoll
Really comfortable sofas bought from a local retailer. Hoping they last a lot longer than previous ones from other manufacturers bought unseen off the internet, etc.

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Odpowiedź od Parker Knoll
Received a 2 seater Boston sofa with blotches randomly spaced all over. The filling in one of the backs was non existent, and looked atrocious. The recliner chair was in a different batch according to the swatch in the back, and had non of the blotchiness.However the seat was sewn in on the skew, one end sticking out, and the other side back level with the arm and rucked up as there was so much material crammed in the wrong place. Complained to retailer, and was told to choose again.
This time 6 weeks later, the recliner was in exactly the same condition, and the back of the 2 seater was creased and sewn tightly so as to leave a gap between arm and back. Choose different material this time to eliminate blotchiness. Rejected and put back on van to retailer.
PK if you want photos of the rubbish you have supplied e/m me and I will supply. I think your quality control is non existent, or crap like this would never leave the factory.

Odpowiedź od Parker Knoll
GOOD QUALITY PRODUCT. THE SOFAS SEEM WELL PUT TOGETHER AND THE FABRIC IS LOVELY. DELIVERY WAS ON TIME AND MAY HAVE BEEN A LITTLE EARLY. WOULD CERTAINLY RECOMMEND THIS PARKER KNOLL.

Odpowiedź od Parker Knoll
We purchased 2 parker knoll sofas from Thomas Hearn a month ago. So far we are delighted with them. They are very comfy, the seat and back cushions just bounce back when you get up. We can turn them over and swap them around for even wear and tear. We love them!

Odpowiedź od Parker Knoll
I’ve had so called experts twice to check over the suite, in particular the recliner which has to be the most uncomfortable chair I’ve ever purchased. I honestly thought buying UK made furniture meant buying quality but frankly the Chinese have nothing to fear. The suite was purchased in October 2024 and my issues were raised with retailers shortly after delivery. Sitting on the chairs for 5 minutes doesn’t help in solving the issues. First and last Parker Knoll.

Odpowiedź od Parker Knoll
2 new sofas and chair from Parker Knoll are beautiful quality and excellent workmanship which we were so pleased about after the awful experience we have received from John Lewis's delivery department.
Thankyou Parker Knoll for restoring our faith - and for your generous help in solving our problem with delivery. Excellent company.!

Odpowiedź od Parker Knoll
Parker Knoll have been amazing I cannot praise them enough
I requested many samples, which arrived quickly this has helped greatly with deciding on my colour choice
After purchasing the Devonshire Grand Sofa a perfect choice in design, comfort and quality I am really pleased with my purchase, Robbie in after sales has been really helpful as I am now adding to my sofa
I would have no hesitation in recommending Parker Knoll not only for their long reputation but definitely their quality and comfort and designs that has clearly moved with the times

Odpowiedź od Parker Knoll
The Burley in revolution tan was to replace our 45 year old leather chesterfield suite.We are delighted with both the quality, style and comfort. After searching many years for a replacement we are pleased we took our time, very impressed all round with Parker Knoll.

Odpowiedź od Parker Knoll
Foam on the setee collapsed after a few weeks,took 3months to replace then happened again.retailers living in denial.Waiting for our independent report then issuing small claims proceedings to recover more than 3thousand pounds.disgusting,there are others with the same problem, cheap crap foam.

Odpowiedź od Parker Knoll
We contacted PK to get a new pull handle and operating mechanism for a PK recliner my Dad has had for perhaps 20 years. There are a lot of generic replacements available on line but no guarantee they'll work/fit hence contacting PK. We sent photos of the chair and part we needed, they sent it out FOC. We couldn't have asked for better service. Thank you PK

Odpowiedź od Parker Knoll
Do read all this review as help is at the end x
Sadly like so many others on here we have not had a great experience with PK. Our sofa is basically collapsing and we are not heavy people. The cushions were blamed and replaced but the issue is getting worse. The technician that came out said there was no problem and the bulging front was normal, the one in the shop did not do this. Luckily the shop (Bradbeers)are now providing an independent assessment so we are hoping he is more honest as this sofa is unusable and anyone who sits on it just sinks. If not then the next step is the ombudsman. We brought a PK as it was supposed to be quality and last. Our sofa has not been that comfortable since day one, problems reported before it was even a year old. As others have had issues I’d seriously reconsider using PK .
We note the reply and will be in touch. We will then update as appropriate.
Both PK and Bradbeers did not want to make my sofa usable and after assessment said it was all fine and there was nothing they could do. After the shock of having paid all that money for a sofa that was unusable we sort professional help from a local upholstery company who identified the problem and provided a solution. He was so confident that the seat cushions were low grade and that high grade ones would address the issue he provided one free of charge on loan for a week. Omg the sofa was so comfortable and totally usable. We have purchased 3 replacements and it’s money well spent. We did contact Bradbeers to ask them to upgrade the cushions but they could only offer more of the same at outlet expense.

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The sofa looks good and smart and blends into everything as well asbeing comfortable.

Odpowiedź od Parker Knoll
Great quality corner sofa with lots of fabric choices

Odpowiedź od Parker Knoll
Mostly our dealings were great. We had a bit of trouble with a finger guard for the recliner, but that was very quickly replaced, thank you, and we fitted it ourselves.
We have asked if we could have a piece of matching material to fashion arm protections for the 4 arms but haven't had a reply yet. Perhaps you can let us know. I know we have bought cleaning kits but prevention is better than cure, especially when you are elderly!

Odpowiedź od Parker Knoll
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