Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Customer service was fast answering any questions I had before my purchase. I purchased a D3 refurbised to use as an extra spare scooter.Its lighter than my others. I wanted something I could handle.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My Q3 power chair came very well packaged and protected. I opted for a 2nd battery for peace of mind and that arrived the same day in a separate well packaged box. The chair comes with a very nice cha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Paiseec Mobility Dcooter S3 model has been a pleasant surprise with everything promised . The only downside was the difficulty I experienced with storing the S3 in my Honda CRV trunk. After calli... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love my Paiseec W1. I received it just in time before going to a work conference and I am beyond impressed. I can maneuver through crowds easily. Its surprisingly fast and the controllers are easy t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością

Napisane przez firmę

Paiseec Mobility is dedicated to the invention and innovation of mobility solutions for your cared ones around the globe. Established in 2023, the founding core team has extensive experience in various fields, including product development, marketing, and supply chain management. The research and development team consists of over 100 professionals, primarily from leading companies in the electronics and mobility industries. Currently, we have invested 10 million USD in product research and development. And we have built over 5 labs for research and testing.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

208 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(208)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 206

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Customer service Help!

I called with an issue about getting my chair to fold and the rep was very patient and helpful… because I couldn’t for the life of me figure it out but he stayed on with me and made sure I was ok

21 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you for your kind words! 😊

Oceniono na 5 z 5

I’m sooooo happy with the Paiseec Q3!!

I’m sooooo happy with the Paiseec Q3!!

It’s only 32 lbs and with an airline-approved battery, it’s one of the most travel-friendly power wheelchairs I’ve used.

It’s comfortable, easy to fold, easy to maneuver, and has given me back a level of freedom and independence that I deeply missed.

29 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for sharing your experience! 😊 We're thrilled to hear that you're loving your Q3 and that it has given you back more freedom and independence. Enjoy your travels, and thank you for choosing Paiseec! ❤️🚀

Oceniono na 5 z 5

My wife loves her Paiseec!

My wife loves her Paiseec 2-in-1 Electric Wheelchair. It is easy to use and allows her to participate more fully in all family activities and travel more.

28 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you for your wonderful feedback! 😊

Oceniono na 5 z 5

Very happy customer

Shipping was very fast! Came fully assembled and ready to ride out of the box! Chair is incredibly light weight and easy to use!! 100% recommended!!!

18 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

thanks for your support:)

Oceniono na 5 z 5

I would like to thanks Paiseec for such…

I would like to thanks Paiseec for such a great product , unit is very practical high quality finished.

25 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your kind words and support! We’re truly happy to hear that you are satisfied with the quality and practicality of the unit. Your feedback means a lot to our team 😊

Oceniono na 5 z 5

Fabulous 5 Star Scooter ⭐️⭐️⭐️⭐️⭐️

This is a fabulous scooter. The assembly was very simple, the only tool needed is an Allen wrench which is provided, and most importantly the instructions are clear and concise. It’s super easy to operate, comfortable to ride on, and has an attractive design.

While I am too weak to lift the scooter, my husband, sister and daughter all have remarked upon how easy it is for them fold up and get in and out of our SUV.

I’ve only had it for a short time, but I am so happy and super excited about being able to get back to doing things I haven’t been able to do in a few years.

I definitely recommend this scooter. Especially those who (like I did) avoid going places and doing things because of issues with walking, standing, fatigue etc.

I really wish I bought one sooner. If you’re on the fence, do not hesitate! This scooter is truly a life changer.

6 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your wonderful 5-star review! ⭐️

We’re truly happy to hear that the scooter is making such a positive difference in your daily life and that it’s easy for your family to handle as well. Your feedback means a lot to our team.

Wishing you many safe and enjoyable outings ahead! 😊

Oceniono na 5 z 5

My new D3 mobility scooter from Paiseec…

My new D3 mobility scooter from Paiseec is amazing!
The package arrived quickly and I charged the batteries right away, I was riding around in no time. The D3 is simple and streamlined. I love how clean and professional it looks. I have the scooter at the office and it allows me to be where I need to be easily. I'm able to do so much more. Now I have some independence. Thank you, Paiseec!

14 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your kind feedback! We’re really happy to hear the D3 is helping you with more independence and ease in your daily life 😊

Oceniono na 5 z 5

Amazing with a couple of wishes I have ...

This has been great to use to have my fur kiddo have long walks again.
The only 2 things I wish would be adjusted are, 1. It doesn't stand in its own, it only lays down which is hard when going in and out of the car and 2. The turn is very slow but that might be because I just need to practice more.

8 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your lovely feedback! We’re truly happy to hear the scooter has helped you and your fur kiddo enjoy long walks again 😊

Oceniono na 3 z 5

I like my wheelchair but it has some…

I like my wheelchair but it has some issues with corners and a lot of figuring out how to steer it when someone is pushing it.

18 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you very much for your feedback and for sharing your experience with the wheelchair. We sincerely apologize for the steering difficulties you encountered, especially around corners and during caregiver pushing.

Our technical support team has already contacted you regarding this issue. Please kindly check your email, and we will continue doing our best to help improve your experience.

Thank you again for your patience and support.

Oceniono na 3 z 5

A nice product when it works, but customer service is only by email.

I received an L5 scooter April 23, 2026. It looks wonderful and has many great features. However, it didn't open and close properly. I spoke with the sales person numerous times, learning that all support is done only by email. Then I exchanged a few weeks of emails with support, getting me nowhere. I learned that the directions are different from a video she sent me. But the scooter still had problems. I asked for a supervisor - no luck. So I wrote a 1 star review on Trustpilot. A supervisor responded right away, concerned about my review. We exchanged emails from May 10 to May 15 when she finally sent me a prepaid return label. She tried everything to convince me to let them replace it, etc. The product looks good, but the customer service by email is terrible. It shouldn't take a terrible review to get real attention.

23 kwietnia 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Our supervisor has already reached out to you directly via email to assist further with your case. Please kindly check your inbox (and spam folder if needed).We truly appreciate your feedback and are actively working to improve our service experience.

Oceniono na 4 z 5

Updated Paiseec Review

UPDATE:
A customer device manager at Paiseec took over once they heard about what had happened. They have since upheld their warranty and are sending me a new chair with expedited shipping along with a new 1 year warranty. They apologized and have since asked for more details on how they can make their warranty process better so what happened to me doesn’t happen again. While they could have just brushed me off, they not only fixed the issue but dove deeper to improve their customer experience and make their warranty terms more straightforward. They met with their staff to go over what happened so they can improve. They have shared with me that their testing team has expanded and failure rate has dropped significantly. At the end of the day, we are all human and make mistakes. I believe the person that was initially handling my emails just didn’t have the right training and instead of asking for help, dragged out this process unnecessarily. I appreciate that Paiseec not only made things right, but made sure to use this experience to further improve. I feel confident in continuing to refer others to their products.

Initial review
I want to share my experience with @Paiseec_global and the W3 electric wheelchair because I believe this community deserves clear, honest information before spending thousands of dollars on something that’s supposed to support their independence.
I bought the Paiseec 3-in-1 Electric Wheelchair W3 in June 2025 for about $2,000. Within just a month, by July 2025, it started failing. What followed was months of going back and forth with customer service under their advertised “hassle-free warranty,” trying to get a working mobility device.
The problems weren’t small or occasional. The chair began to fail in ways that directly affected safety and usability:
- The folding mechanism broke
-The chair began moving backward on its own
-Push assist stopped working properly
-The motor started jerking and struggling
-The control panel failed
Eventually, the chair became completely unusable
Instead of replacing a clearly defective device, I was repeatedly sent troubleshooting videos and replacement parts with instructions to fix it myself. As a disabled person with limited mobility, I was being asked to repair a 50+ lb wheelchair on my own. None of the attempts resolved the issues.
After the most recent attempt, the chair no longer powers on at all. I’m now left without a functioning mobility device.
I’m also a mom to a toddler, and not having reliable mobility has had a serious impact on my daily life and independence in ways that are hard to put into words.
On top of that, I received two scooters from the company for review purposes, and both arrived defective as well.
I’m sharing this not to attack anyone personally, but to document my experience. I strongly encourage other disabled consumers to look closely at warranty support and real customer service experiences before investing in equipment like this.

13 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you for sharing your experience. We are very sorry to hear about the issues you encountered with your W3 and the frustration this has caused.

Our manager has already reached out to you directly via email to further assist and resolve this matter. Please kindly check your inbox (and spam folder if needed).

We are actively looking into your case and will continue working with you to find a proper solution.

Oceniono na 5 z 5

Life-Changing Mobility Scooter for Independence & Confidence

We purchased this mobility scooter for my brother, and honestly it has been one of the best decisions we’ve made for him. It gave him so much more confidence and independence to get out, do things, and enjoy life again without feeling limited.

The scooter is surprisingly portable and not too heavy, which makes it much easier to maneuver in and out of the car. It’s also very easy to operate and handles different types of terrain better than we expected. My brother weighs around 160 lbs and it supports him comfortably and smoothly.

You can tell a lot of thought went into the design. It feels sturdy, reliable, and practical for real everyday use. We’re genuinely grateful because this has improved his mobility and overall quality of life in such a positive way.

Highly recommend for anyone looking for a lightweight but dependable mobility scooter.

13 kwietnia 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for sharing this wonderful feedback! 🌟

We’re truly happy to hear the scooter has helped bring more independence, confidence, and freedom of movement to your brother. Your kind words mean a lot to our team 💙

We really appreciate your recommendation and support!

Oceniono na 5 z 5

As Advertised - A Great Product

On time delivery, pre-assembled, and ready to ride. Customer service is very attentive and I couldn’t be happier with my purchase of the Paiseec S3 mobility cart.

A very comfortable seat, 6mph comes in very handy, and the 25 mile range is great. The cart’s size is convenient to park, the turning radius exceptional, and it is foldable and transportable with ease.

Thanks, Paiseec Mobility!

Dr. Herby Bell
Santa Cruz, CA

6 kwietnia 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your kind words and support, Dr. Herby Bell! 🌟

We’re truly happy to hear you are enjoying your S3 mobility cart and that it’s making your daily life easier and more comfortable.

We sincerely appreciate your trust in Paiseec! 💙

Oceniono na 5 z 5

Quick responses and solutions

I was promptly responded too, offered a number of solutions and my issues were fixed quickly. The people I talked to were also very kind and helpful in problem solving. They also followed up with a phone call to ensure I had gotten it all figured out.

23 marca 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your kind feedback! 😊 We’re very glad to hear our team was able to respond quickly and help resolve your issue smoothly.

We truly appreciate your support and are always here if you need anything in the future!

Oceniono na 5 z 5

Very easy to set up I wish there was…

Very easy to set up I wish there was more detail on first charging batteries up .I did figure it out.I bought it for my wife our other scooter couldn’t ride on grass and was much heavier and had to take it apart to put in our SUV.We had our Paiseec D3 Scooter out at festival this weekend and had a number of people come up to my wife and asked her about it and wrote down the name of the scooter.We are very happy with Paiseec D3 scooter it’s easy to fold and pick it up to put in our SUV.We are looking forward to bring it on our first trip which will be to Yellowstone .

9 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your wonderful feedback! 😊 We’re very happy to hear the D3 is working well for you and your wife, especially for travel and outdoor use.

We truly appreciate you sharing it at the festival and helping spread the word — it means a lot to us!

Oceniono na 5 z 5

Freedom!

I finally have the freedom to shop, visit family, go on picnics and enjoy my grandchildren and great grandchildren! Easy to maneuver and transport. I’m so happy with my power chair/rollator ! A superior product!

11 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your wonderful review! We’re truly happy to hear your chair has brought you more freedom and joyful moments with your family. Wishing you many more happy adventures ahead! 😊

Oceniono na 1 z 5

I have had trouble with the mechanism…

I have had trouble with the mechanism for folding and unfolding the scooter from the day it arrived, April 23. Support is not available by telephone. Email takes a day for a response and then another day after I email back. They do not seem to have a solution. All they do is send videos. Something is wrong with my scooter and I want to return it. I am waiting to hear the response. It would cost a fortune for me to pay for return. Apparently there is no one who is an English speaker who will talk to you about these problems. The number listed for support is the sales person, who I think is tired of talking to me over the last few weeks. I am frustrated and waiting to hear how to return the scooter and get a refund. The difficulties are continuing as of today, May 9, 2026.

23 kwietnia 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

We sincerely apologize for the frustration and inconvenience you’ve experienced. Our team has already contacted you and will continue working with you to resolve the issue as quickly as possible. Thank you for your patience and feedback.

Oceniono na 5 z 5

Customer service was outstanding

Customer service was outstanding. Scooter is ideal for my short ventures and I can load and unload the scooter into my car. Recommend for seniors that just need a little help getting around

5 maja 2026
Opinia niezależna
Logo Paiseec Mobility

Odpowiedź od Paiseec Mobility

Thank you so much for your kind words and recommendation! We’re very happy to hear the scooter is helping with your daily mobility and easy to transport. We truly appreciate your support!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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