Delivery was quick. Came in the wrong color and the display had some issues but customer service said they mailed a new display and gave a small credit for sending the wrong color. Overall, the uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordering for Ecomobi was the right choice! My scooter was delivered way faster than i expected since i didn’t pay extra for fast shipping (2 business days). And the website customer service was fast a... Zobacz więcej
Quick and timely delivery of scooter! The battery and cover quickly followed. Thank you so much! Customer service was amazing! We will be purchasing another scooter in a couple of months.
Buyers Beware - DO NOT BUY from this company. They are the worst! I have had the worse experience with your company. I have trying to return this Ecomobi mobility scooter for weeks and have emailed tw... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ecomobi is dedicated to using technology to bring warmth and humanity into everyday life. We focus on electric mobility tools, offering safe and convenient travel solutions for those facing mobility challenges due to age, health, or other reasons. Every product we create is more than just transportation—it’s a bridge to family connection, personal autonomy, and human dignity. We believe that the freedom to move is fundamental to living an independent and fulfilling life. Guided by the vision of "empowering life," Ecomobi blends innovation with compassion to reignite the passion for living and bring hope and joy to our users.
Dane kontaktowe
Stany Zjednoczone
- ecomobi-social@outlook.com
- ecomobiclub.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Renewed sense of freedom for my 93yo mom!
I love the renewed sense of freedom for my mom! She was very active and independent before acute heart failure. Im teaching her how to ride paratransit, navigate a public bathroom and ordering food in the food court. I love the affordability for such a pay off! I somehow misplaced the cushions and Ecomobi has already sent a replacement set. Having the chat option helped as my days are non stop and I missed the business hours to call. I just wish I could add her pic she is so happy!! She's gotten so many compliments on the color and the tricked out blue lights. She really feels special and she is!
Delivery was quick
Delivery was quick. Came in the wrong color and the display had some issues but customer service said they mailed a new display and gave a small credit for sending the wrong color. Overall, the unit seems as advertised. It’s nice and light and should be a great mobility unit.
Great response time
Great response time. Friendly, asking appropriate questions to validate my problem, which was caused by my daughter. The product is fabulous.
Ordering for Ecomobi was the right choice!
Ordering for Ecomobi was the right choice! My scooter was delivered way faster than i expected since i didn’t pay extra for fast shipping (2 business days). And the website customer service was fast answering my questions. Scooter runs great and was easy to assemble even with my injuries!
Quick and timely delivery of scooter
Quick and timely delivery of scooter! The battery and cover quickly followed. Thank you so much! Customer service was amazing! We will be purchasing another scooter in a couple of months.
Happy customer
Very happy with the product and the kind assistance customer service provided when I had a question after unboxing.
Awesome customer service
Awesome customer service, and excellent product. I received a fast delivery and was so pleased with the product, I ordered a second one for my wife. We are both disabled and never knew there was such a portable lightweight scooter that folds into the size of a suitcase in less than 5 seconds. It is extremely easy to pickup, with one hand and they fit side by side in our sedan. They are also delivered with an Appletag that can be used to track it while traveling. I wish we found these years ago!
Product works great
Product works great, more than anything the customer service has been outstanding. Responsive, simple, and highly proactive.
The scooter is ideal for portability…
The scooter is ideal for portability and sits the passenger very comfortably and is stable. It's the ideal scooter for a CRUISE SHIP
Love the portability and nice low…
Love the portability and nice low weight of my Ecomobi1831! It is everything promised and expected. I am finally truly independent again with my little scooter.
I use it every day and recommend it for anyone with reasonable weight.
This is a great scooter
This is a great scooter! It folds down really easy and is really light weight so it’s easy to get in and out of my car. I love it! But, the absolute best thing is the customer service I received. It’s the best! Katharina in customer service is very helpful. This scooter is worth every penny!
Elaine Poole
Ecomobiclub stood by their product and…
Ecomobiclub stood by their product and replaced a faulty battery charger. The customer service was quick and easy with wait time on the phone less than 2 minutes. I would recommend this company and their products!
Great Customer Experience
It’s a great experience dealing with ecomobiclub. Their responses to my email requesting for help is fantastic. They responded within 24 hours with positive answer to my needs.
I strongly recommend Ecomobiclub for any items associated with mobility scooters.
Monica C.
got the Ecomobi scooter for my wife
got the Ecomobi scooter for my wife, she got her freedom of mobility back. she no longer feels that she is a burden to me for not walking fast enough.
thanks so much Ecomobi for the great scooter and fast shipping.
thanks again 5 stars all the way
Mike & Tracy
The Company are refusing to refund the…
The Company are refusing to refund the VAT, as I’m registered disabled I am VAT exempt when buying disability products. Despite several Emails they are still refusing a refund
⭐⭐⭐⭐⭐ Excellent Scooter and Outstanding…
⭐⭐⭐⭐⭐ Excellent Scooter and Outstanding Customer Service
I have owned my Ecomobi scooter for about a year, and I could not be happier with both the product and the company behind it.
Recently, I experienced an issue with my battery and contacted customer service. Their response was incredibly prompt, professional, and helpful. They quickly addressed my concerns, guided me through the process, and went above and beyond by sending me an upgraded replacement battery.
It is rare to find a company that stands behind its products the way Ecomobi does. Their commitment to customer satisfaction, fast communication, and willingness to resolve issues made the entire experience stress-free.
The scooter itself has been excellent, and this experience has only reinforced my confidence in the brand. I would not hesitate to purchase from Ecomobi again in the future and highly recommend them to anyone looking for a quality scooter backed by exceptional customer service.
Thank you, Ecomobi, for your outstanding support and dedication to your customers. ⭐⭐⭐⭐⭐
Great mobile scooter
Great mobile scooter. Very dependable. As advertised. Excellent customer service. The scotter is a great purchase.
Do not buy from this company
Do not buy from this company, the customer service is terrible. I bought a scooter from them in April, and have not been able to use it because the right front wheel keeps coming off. I have been given nothing but the run around from them. I bought it though Amazon, that made it even more difficult to contact them. It is now June and still cannot use my scooter.
I suggest you do not buy from this…
I suggest you do not buy from this company. I bought a $1500 scooter back in November by the end of December. The display stopped working then the battery even if the key is out beep nonstop and I was afraid it was gonna catch on fire in my car so I called to complain and after weeks of emails and weeks of complaining the end of April, they agreed to send me another one. I had that one three weeks and it doesn’t work. The battery will not charge. The display never worked as soon as I got the new one. The display never worked, but I wasn’t gonna call and complain. I was just grateful that they sent a working scooter, but it only lasted three weeks. So now I have a new scooter that I can’t even use. I tried to get them to send me a new battery. The first person said they would then they sent me a text telling me that the battery cost too much and I would have to pay for it. I went crazy, but if I don’t have a battery, I can’t use a scooter so it’s crazy not to have a battery so now they sent me a notice. Tell me they would reimburse me $70 if I paid $200 for the battery I went crazy again and now they’re saying they will reimburse me $100 but I have to buy the $200 battery first and pay for shipping which would be probably $100. Who knows at this point. I just don’t think that’s good. Business practice are very ethical for this company to make somebody that has a scooter less than a year for the first one not to work and now for the second one for three weeks and it did not work. This company needs to do better.
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