Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Zobacz więcej
Reakcja na opinię
Let me know they hadn't got the colour I ordered but within days it was all sorted
Informacje dotyczące firmy
Napisane przez firmę
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Dane kontaktowe
Unit G21, The Avenues, NE11 0NJ, Gateshead, Zjednoczone Królestwo
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Dobra
235 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service….
4 czerwca 2023
Odpowiedź od Package Pets
Hi Anne,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast and fair
Really like this company. They seem to have products that I can't find other places and they are very reasonably priced. Look here before you buy from experience retailers
4 czerwca 2023
Odpowiedź od Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you like our product range and find our pricing is fair!
Have a great week!
Odpowiedź od Package Pets
Hi Kalli,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your hamster is enjoying their new wheel
Have a great week!
The order came on time my budgies love…
The order came on time my budgies love your seed I would recommend to friends and family I would definitely buy again
31 maja 2023
Odpowiedź od Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your budgies are liking their new seed!
Have a great week!
Odpowiedź od Package Pets
Hi Vanessa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast despatch and receipt of goods,and…
Fast despatch and receipt of goods,and received in good condition
30 maja 2023
Odpowiedź od Package Pets
Hi Val,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Odpowiedź od Package Pets
Hi Alex,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
My dog really loves them.🐶😊
24 kwietnia 2023
Odpowiedź od Package Pets
Hi Paula,
Thank you so much for taking time out of your day to leave us a review we really appreciate this! Glad to hear your dog is enjoying their choc mice 😊
Have a great week!
Good choice of teats and are exactly…
Good choice of teats and are exactly what is described on the website. Quick delivery
23 kwietnia 2023
Odpowiedź od Package Pets
Hi David,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Always excellent service and such a…
Always excellent service and such a hige choice of products
27 kwietnia 2023
Odpowiedź od Package Pets
Hi Melissa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Odpowiedź od Package Pets
Hi Craig,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Quick next day delivery
Quick next day delivery, quality products. My gerbils were very pleased with their toys.
24 kwietnia 2023
Odpowiedź od Package Pets
Hi Crystal,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Odpowiedź od Package Pets
Hi Robert,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Fast and efficient delivery
Fast and efficient delivery. Ordered on the 4th and came on the 6th.
6 lutego 2023
Odpowiedź od Package Pets
Hi Rach,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
Odpowiedź od Package Pets
Hi Eleanor,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
Excellent service and prices
Excellent service and prices
Will use this company again
25 stycznia 2023
Opinia niezależna
Odpowiedź od Package Pets
Hi Denise,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
Nice mix of dog food
Nice mix of dog food, treats and biscuits on this site. This delivery was well packed, although I did have a few broken dog biscuits which could have been down to delivery. Would order again of course. This is just one of many packages I have had from this company.
31 stycznia 2023
Odpowiedź od Package Pets
Hi Michelle
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
We will certainly look into more robust packaging for our dog biscuits but with them being biscuits I think there is always a chance of some breaking in the postage system.
Best regards,
David
Unbeatable value gets Package Pets 5…
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surprising. Always my first port of call when I need to stock up on hamster supplies.
31 stycznia 2023
Odpowiedź od Package Pets
Hi Becky,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this.
We recently changed our stock management system and it has been a nightmare for stock levels being wrong but we are working hard to improve with out of stocks.
Best regards,
David
DO NOT DEAL WITH THIS COMPANY
DO NOT DEAL WITH THIS COMPANY! Not only did they send me the incorrect items I ordered, unlike any other company who would quickly send you the correct items. They made me go through lots hassle of sending three little packages rabbit through back, and then waited a week to wait my reply if I still wanted my original order.
I have now been waiting nearly a month for extra food for my rabbits, which would have been very much appreciated in the freezing weather we have had.
3 grudnia 2022
Opinia niezależna
Odpowiedź od Package Pets
Hi Kate,
We accept fault for sending you the wrong item's initially we take full responsibility for this. We fell way below our standards and we apologize profusely. We can see a refund was issued upon your request.
Regards,
David
I order treats for my rabbits on a…
I order treats for my rabbits on a monthly basis from package pets and have never had a bad experience
Cheapest I have found for the treats I buy and nice quick delivery
11 listopada 2022
Opinia niezależna
Odpowiedź od Package Pets
Hi there,
Wow! Thank you so much for taking the time to leave us a review on trust pilot we really appreciate this!
Best regards,
David
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.