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Kavee Recenzje 6072

Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering process was very easy and straightforward. I made a mistake on my order and had to contact customer service who dealt with it very quickly and offered advice as I needed it . Fast delivery, a... Zobacz więcej

Oceniono na 5 z 5

Good quality products and a real understanding of what Guinea Pig owners need to give their pets the best living spaces. Delivered promptly. Very pleased with the cage liners and accessories.

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Oceniono na 5 z 5

The Kavee products are of the highest standard. I ordered some soft bedding and accessories, as an alternative to shavings. The products are super-soft and extremely comfortable. My two guinea pigs ar... Zobacz więcej

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Oceniono na 1 z 5

Absolute overpriced rubbish The cage is not easy to construct or sturdy. The two pigs we have destabilise it. It is difficult to clip together the see through panes - they do not fot properly. We... Zobacz więcej

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Informacje dotyczące firmy

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Napisane przez firmę

At Kavee, we're dedicated to creating high-quality products for guinea pigs. From expertly designed C&C cages using premium modular grids and pre-cut coroplast sheets, to soft fleece liners and practical accessories, we offer everything you need to keep your small pets happy, healthy, and comfortable.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 51% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

They understand what we need for our Guinea Pigs

Good quality products and a real understanding of what Guinea Pig owners need to give their pets the best living spaces. Delivered promptly. Very pleased with the cage liners and accessories.

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kavee

Hi Mike,

Thank you so much for your kind words!

We're really glad to hear you're pleased with the quality of our products and that everything arrived promptly. It's great to know the cage liners and accessories are working well for you and your guinea pigs.

We truly appreciate your support!

Kind regards,
Kavee Team

Oceniono na 1 z 5

Not safe for active guinea pigs that jump

I ordered a hutch but it was not safe for my guinea pigs. One could jump over the sides. I asked for a refund because it was not suitable and I had to take a photo of all items in the box and I am still waiting for my refund.

13 kwietnia 2026
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Odpowiedź od Kavee

Hi Cleopatra,

We're sorry to hear that the cage wasn’t suitable for your needs.

While it's not common for guinea pigs to jump over the sides, we do understand your concern and we appreciate you sharing this feedback with us.

We'd like to clarify that when your request was first raised, a missing cage part had been reported which was later located. This is why our team asked for photos of all items, so we could properly look into the situation and ensure everything was accounted for.

As your return has now been received, it is currently being processed by our warehouse. Your refund will be issued within a maximum of 10 working days in line with our returns policy, and we'll notify you as soon as this has been completed.

Thank you for your patience.

Kind regards,
Kavee Team

Oceniono na 1 z 5

Absolute overpriced rubbish

Absolute overpriced rubbish
The cage is not easy to construct or sturdy. The two pigs we have destabilise it. It is difficult to clip together the see through panes - they do not fot properly. We have to remake it at least once a week. The pig liners are not easy to clean, they need to be pre cleanes as poo and hair sticks to it and cannot easily be brushed off. We have spent over £700 on this cage and accessories waste of time and money. Better to get the cage from amazon for £20. Sturdier and easier to fit together. Would 100% not recommend, would return if we could. Ps dont bother with the lid.

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kavee

Hi Catherine,

We're really sorry to hear about your experience.

The cage shouldn't be difficult to assemble or require regular rebuilding, so we'd like to look into this further for you. To help us better understand what's going on and assist properly, could you please contact us at help@kavee.com with some photos of your setup? Our team will review everything closely and work with you on a solution.

Thanks for bringing this to our attention. We'd really appreciate the chance to make this right.

Kind regards,
Kavee Team

Oceniono na 5 z 5

Very easy, fast & wonderful service

Ordering process was very easy and straightforward. I made a mistake on my order and had to contact customer service who dealt with it very quickly and offered advice as I needed it . Fast delivery, although a bit too much packing in my opinion, huge box where it didn't need to be, (saying that big boxes always come in handy). Instructions came via qr code to a YouTube video which I found very helpful as it I could rewatch as many times as I needed without getting frustrated at myself

8 kwietnia 2026
Oceniono na 3 z 5

I like and trust Kavee

I like and trust Kavee. I but most my supplies from them. Bought some gate grids and there good but not great. they come with zip ties because there hard to keep closed, kinda missing the point of having a gate i can easily open when i have to zip tie them closed.

The grids and connectors in genral could clip together better. Also wish the gates came in purple or mint to match the rest of the cage bars i have.

still love and reccoment the company xx

9 kwietnia 2026
Oceniono na 3 z 5

Not as stable as expected – think carefully before buying

I purchased the 5x2 Kavee cage with the loft and ramp, and unfortunately I am quite disappointed.
In my experience, the loft and ramp are not very practical. The loft does not feel secure and can move out of place, which makes the whole setup feel unstable. Because of this, I do not feel confident using it.
The base and panels are also separate, and there is no proper way to secure everything together firmly. This makes the cage feel like it can shift rather than stay solid in place.
Considering the price, I expected a much more stable and well-designed product. I bought it quickly based on reviews due to my child’s health needs, but in hindsight I would not choose this setup again.
If I were buying now, I would prefer a more solid, integrated or foldable design that holds together securely without parts moving.
Overall, it does not feel like a 5-star product to me.

9 kwietnia 2026
Oceniono na 1 z 5

DO NOT WASTE YOUR MONEY

These cannot be considered as a hutch because they are not stable. My guinea pig could knock this over. Also, my 7 month old guinea pig could jump over the sides. The bottom is just plastic! Tied together with cable ties. Awful design and to return they want me to unpack the whole box and take photos and I only got it today. Ridiculous product and poor service.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kavee

Hi Adam,

We're really sorry to hear about your experience.

When any concern is raised about stability or suitability of a product, we always aim to look into this straight away so we can understand what's happened and work with our team to address it properly. That's why we may ask for photos in these situations, not as part of our standard return process, but simply to help us review the specific issue being reported.

Of course, you're welcome to return items in line with our standard return policy if you decide not to keep them. However, where a potential issue has been flagged, we do like to investigate first so we can assist as effectively as possible.

If you haven't already been back in touch with our customer service team, please feel free to contact us at help@kavee.com and we'll be happy to support you further with the return and next steps.

Kind regards,
Kavee Team

Oceniono na 4 z 5

I ordered the 4×3 cage in black with clear panels on the front.

My experience with company was. Easy and helpful. Plenty of information on the site..

31 marca 2026
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Odpowiedź od Kavee

Hi Carole,

Thank you so much for your lovely review!

We're really glad to hear you found the ordering process easy and helpful, and that the information on our site was useful for you.

We hope you and your piggies enjoy the new setup, and if you ever need anything in the future, we're always happy to help.

Kind regards,
Kavee Team

Oceniono na 5 z 5

Always get great service from Kavee

Always get great service from Kavee , they provide super quality items for my two baby boy Guinea Pigs . I’ve only had them for about 2 months & they seem to be so happy with all the things I have bought from Kavee . Thank you 👍

11 kwietnia 2026
Opinia niezależna
Logo Kavee

Odpowiedź od Kavee

Hi there,

Thank you so much for your kind review!

We're really happy to hear you've had a great experience with us and that your baby boys are enjoying their setup. It's lovely to know they're happy and settling in well after just a couple of months.

We really appreciate your support, and if you ever need anything, we're always here to help!

Kind regards,
Kavee Team

Oceniono na 5 z 5

Super-soft and so comfortable…

The Kavee products are of the highest standard. I ordered some soft bedding and accessories, as an alternative to shavings. The products are super-soft and extremely comfortable. My two guinea pigs are quite elderly now, so will really appreciate their comfortable bedding.

1 kwietnia 2026
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Odpowiedź od Kavee

Hi Helen,

Thank you so much for your review!

Glad you're happy with the quality of the products and that they're working well! We really appreciate your support, and if you ever need anything, we're always here to help.

Kind regards,
Kavee Team

Oceniono na 5 z 5

Super quick cage cleaning

So pleased with the Kavee fleeces I have purchased - Daisy and Pigcasso so easy to clean - I was concerned they would start to smell after a couple of days but they don't and I wash them out every 4 or 5 days. The hay just brushes off the fleece and then you wash them in the washing machine and they dry really quickly. Quick brush and wipe over and the cage is spotless.

7 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

The cage is ok enough

The cage is ok enough, but for the money you could definitely construct something similar for a fraction of the price. The connectors are very tricky to use and require further cable ties to help keep the structure secure.

25 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I got a 6x2 cage with a loft from…

I got a 6x2 cage with a loft from Kavee, and it’s been fantastic! My guinea pigs are absolutely thriving in it. The space is huge, and the structure is super secure once assembled. I can tell my guinea pigs love the extra room to zoom and popcorn! Honestly, they have short little lives, and this cage makes it easy to give them the best life possible. I couldn’t recommend it more!

28 marca 2026
Opinia niezależna
Logo Kavee

Odpowiedź od Kavee

Hi Josh,

Thank you so much for your lovely review!

We're really happy to hear your guinea pigs are thriving in their cage and making the most of all that extra space!

It means a lot to know the setup is working well for you and helping give them a happy, comfortable home.

We really appreciate your recommendation and support!

Kind regards,
Kavee Team

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