Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Zobacz więcej
Reakcja na opinię
Let me know they hadn't got the colour I ordered but within days it was all sorted
Informacje dotyczące firmy
Napisane przez firmę
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Dane kontaktowe
Unit G21, The Avenues, NE11 0NJ, Gateshead, Zjednoczone Królestwo
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Dobra
235 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered cage fronts and they arrived…
Ordered cage fronts and they arrived really quick
25 kwietnia 2024
Odpowiedź od Package Pets
Hi Bernadette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy your weekend!
Order just as expected and on time
24 kwietnia 2024
Odpowiedź od Package Pets
Hi Eileen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Odpowiedź od Package Pets
Hi Ann,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Cage good but delvery packaging bad…
Cage very good but delivery packing not good, some small panels broken and instructions for assembly not the correct ones for the current cage design
25 marca 2024
Odpowiedź od Package Pets
Hi Ian,
So sorry to hear you have had this problem with your order. We will review our packaging materials for this item.
Helpful and friendly!
Communication with this company was absolutely amazing. Couldn’t have been more helpful in tracking down some accessories for me. A sincere thank you.
28 lutego 2024
Terrible
I have ordered twice with Package Pets. The first time half the order was missing. The second time the whole order was missing.
Terrible service
29 lutego 2024
Opinia niezależna
Odpowiedź od Package Pets
Hi Annette,
So sorry to hear you have had this problem with your order. We can see your order was lost in transit and a full refund was issued.
Sorry looks like I gave bad review to…
Sorry looks like I gave bad review to wrong company
Your cage fronts I purchased was very good
I left a review about drinkers of which I did not purchase from you
Very sorry for bad review
23 stycznia 2024
Opinia niezależna
Good quality and cheap product.
5 stycznia 2024
Odpowiedź od Package Pets
Hi Carol,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear are pleased with your product.
Enjoy the rest of your week!
Ordered products which arrived promptly
Ordered products which arrived promptly. Price was excellent.
5 stycznia 2024
Odpowiedź od Package Pets
Hi Joyce,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
The order process was easy ,
The order process was easy ,
The product arrived on time good quality toys my boys love them.
Will order from you guys again
Thanks.
3 stycznia 2024
Odpowiedź od Package Pets
Hi Darren,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
It was so simple to order
It was so simple to order, and quick delivery. Just what you want.
3 stycznia 2024
Odpowiedź od Package Pets
Hi Collette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Odpowiedź od Package Pets
Hi Amy,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are pleased with your sand sheets.
Enjoy the rest of your week!
As described and arrived on time
28 grudnia 2023
Odpowiedź od Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Good price and efficient service
Arrived quickly, as described and well packaged. Very good price too.
29 grudnia 2023
Odpowiedź od Package Pets
Hi Katie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Always will use this pet supplies good…
Always will use this pet supplies good value on everything
29 grudnia 2023
Odpowiedź od Package Pets
Hi Linda,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Prompt delivery
27 grudnia 2023
Odpowiedź od Package Pets
Hi Malcolm,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Very pleased thank you was looking for…
Very pleased thank you was looking for these biscuits for ages
1 grudnia 2023
Odpowiedź od Package Pets
Hi Shirine,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you found the biscuits you were looking for!
Enjoy the rest of your week!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.