Ozerty Recenzje 

I bought a pair of childs sunglasses which were for children with autism. They were on offer for from £9.99 to £6:99. So I went through checkout delivery was £3:99 but money well spent (on initial checkout there was no extra cost) until I got an email for a receipt! £25.53 is what they actually had taken! Absolutely joke.
Very deceitful, total scam.
No one has emailed me back. No customer service at all.

I wish I had read other customers reviews on ozerty. Same thing happened to me. As I went to pay it said something about eco charge, no charge was displayed. Then when I got an email with the invoice, they have added £13 on top of my order. I emailed them to cancel my order and they told me that they are already processing my order and couldn't cancel. However, after I have received my order they will sort it out. But when my order arrived and I got in touch with them, they told me that I would not be given a return label and it would cost me further, £15 to return the item to China.
They are conning people out of money. Tried to get in touch with Google, because they are using Google platforms to sell. I even tried to stop my payment, but my bank couldn't stop the payment. I am pulling out my hair.
Did anyone get there money back from these devicing people, please let me know? And what process did you use?

Ho effettuato un ordine per degli auricolari a condizione ossea (tra l'altro di qualità scarsa, ma me lo potevo immaginare) mentre procedevo con l'ordine si continuavano ad aprire pagine con promo o pubblicità (cosa molto scorretta) così alla fine per errore ho inserito più prodotti per errore, ma non mostrando il carrello o autorizzazioni per concludere non me ne sono accorta nell'immediato. Dopo meno di 5 minuti dall'ordine ho contattato l'assistenza che mi ha risposto che non potevano fare altro, ma che avrei dovuto fare io il reso (30 € x 100 gr di prodotti). Così ho fatto pagando praticamente il doppio di quello che avevo speso. Bella truffa bravi.

Jeg købte i sidste uge et Fitpro smart band. Det skulle jeg ikke have gjort. Prisen stod tydeligt som kr. 144,- ved kasseudtjekning, men jeg fik en yderligere opkrævning på kr. 119,- Det er selvfølgelig ren svindel, selvom de henviser til en kryptisk besked på købssiden. Ok, hvis det så bare var det. Men enheden virker med alle de Apps, som anbefales og der kan ikke oprettes Bluetooth fra/til enheden.
Så derfor: Køb ikke noget hos Ozerty!

Après avoir été comme tout le monde, arnaquée sur les frais, j’ai reçu 2 lampes de lecture on ne peut plus bas de gamme. J’ai demandé à les retourner et on m’a répondu qu’il me fallait les renvoyer à mes frais en Chine!!!!
Des purs voleurs. Je vais voir si une plainte est possible auprès de la Direction de la Consommation, car il est anormal que de tels sites puissent encore exister !!!!
A fuir de toute urgence !!!!!

Jeg bestilte en knæpude til 203 kr som blev tillagt et gebyr på 78kr.
Jeg har ikke modtaget pakken, 281 kr er trukket fra min konto men jeg er blevet mødt med at handlen ikke er gået igennem og at jeg skal ændre mine kontooplysninger på et direkte link. Det har jeg selvfølgelig ikke gjort. Er det ikke lidt skummelt?

DO NOT BUY FROM THIS COMPANY -
TOTAL SCAMMERS

same experience as everyone else. Rubbish customer service. Stung with "eco-charge " which doubled the cost after check out.
Waiting to file a charge back and /return an item, hopefully to get refund. Misleading website, eco-charge policy hidden and not made clear at check out.

DO NOT BUY FROM THIS COMPANY ! Like others who have posted on here; I ordered a fit bit, total said a specific price with free delivery. Skipped through their many "add this on", "extra offers".... only to then receive a confirmation email with a much higher amount than the total when i checked out and entered my card details. HSBC, my bank say they cannot stop the payment from going through but I have already raised a dispute and plan to keep fighting, get my money back.

Je n'ai pas encore reçu le produit mais je crains le pire
Pour un produit à 19€ au départ, la facture rajoute une garantie 1an non demandée à près de 6 € puis une écocharge de 20,81€ , facture finale à 45€ avec une bonne leçon d'écologie en prime. Ouvrez l'oeil sur les petites lignes si vous vous aventurez sur ce site

I tried to buy something from uk.ozerty.com yesterday. Just when I thought I'd completed the purchase a pop-up window said I had to choose a method of postage. This was the second time this window had appeared. Today I got a phonecall from my bank's fraud department querying several transactions yesterday. There's something very dodgy going on with Ozerty.

Do NOT use, total scammers! They charged my card over twice the agreed price citing a so called eco charge for single item! I noticed it 2 days after ordering so cancelled immediately but I was flooded with emails saying the order had already been processed. Got nowhere with them directly so I raised a complaint and stop with my card provider and they have recovered my money!

De l'escroquerie pure et dure! Une fois la commande validée, ils rajoutent 17€ de frais de service, sans aucun moyen de les contester / de s'y opposer.

A fuir absolument! Une vraie arnaque!

Wish I had checked with Trust Pilot before ordering from this company several weeks ago.It is totally a SCAM..the so called Customer Service message is always the same no matter what time of day or night you call it..... saying "all agents are busy " and then just disconnects. They add an extra charge on every item without explanation etc etc.
Best plan...STAY AWAY!!

ABSOLUTE CRIMINALS. I ordered when tired and wish I’d checked them on here first.
Like everyone else here an insane fee added AFTER the checkout, completely illegal practice. Refusing me a refund. Everyone needs to report them and hopefully that will get them taken offline and prosecuted.

Io non ho ordinato niente non conosco neanche il sito ma mi hanno addebitato €29,99 nella carta di credito prepagata che ho online.Adesso farò una denuncia alla polizia,

Attenzione è un sito che addebita somme sulla carta di credito senza nemmeno essere stato visualizzato.
Grave da denuncia

Absolutely a scam of a company adding charges to my order which I did not agree on or tick any boxes that would put these charges on how are they getting away with this it’s totally unacceptable 🤯😡

ce sont des escrocs
suite a un achat de 8 euros ils vous facturent 15 euros de frais de service apres evidemment avoir pris vos coordonnees bancaires au titre de frais de service ! qu ils indiquent ensuite etre des frais je cite d eco charges pour les commandes de moins de 20 euros
J INVITE TOUS CEUX QUI SE SONT FAITS ARNAQUER A DEPOSER PLAINTE en ligne SUR ECONSUMER.gov

Hidden charges. They added £13.75 to an £8.75 purchase and tried to excuse it as some sort of 'green' incentive to avoid people making lots of small purchases!

La commande n'aboutit jamais avec un message d'erreur indiquant carte de crédit avec fonds insuffisants. C'est une eCard infalsifiable et valorisée du montant attendu. Ça sent l'arnaque en plein !!