Oxfam GB Recenzje 208

Trey Cumberbatch at Oxfam GB has been simply wonderful! He immediately replied to my help request and exceeded my expectations. He was also very kind and supportive throughout our interaction. I could have not wished for a better experience. Well done, Oxfam!

Hostile over email over a simple mistake, had to do a claim via paypal to have my money returned as they wouldn't answer. Then when they did they became defensive and rude.

I got a prompt and clear response to my query re Gift Aid sign up from Ken.

Great organisation, informative website, and email contact was efficient. Thank you for your important work.

I am so impressed by Oxfam's commitment to reducing hunger and poverty and their efficient use of donations, currently at 81% of it going towards emergency help and helping the unfortunate to help themselves through training and education.

Zero fuss, fast and efficient.
Web-site not sugar coated, plain and functional an indication that the funds raised are going where intended.

Brilliant charity supporting more wealth equality with interactive online activities.

Went into Oxfam Books in Brigg. Said all fiction books were buy one get one free. Found two books, went to pay, only to be told Science Fiction is NOT in the deal, only fiction. ????? It says all fiction, not sure when Science Fiction stopped being part of the fiction genre??? If its only certain books you need to be more specific. What about Fantasy, Crime, Horror, where do these figure in the buy one get one free?
Other issue is trying to escape being pounced on by two staff members outside shop wanting you to sign a monthly direct debit to donate to Oxfam.
Books are also highly overpriced in the Brigg shop, a paperback they had secondhand for £5.99 was only £2.99 new elsewhere.
You need to look into basic business practice.

Helpful assistance from Shuruk in the Supporter Relations team. Thank you!

I had a oxfam associate knock my home address front door today. I answered the door the caller on behalf of oxfam was very rude . I said I was sorry that I could not talk I am home unwell . He replied you.look all right to me ! My dog who is just a small dog barked he said is it your guard dog !
Then he said if you step outside you actually might get a sun tan !! Really is this oxfam guy for real!! I found him very rude . If this is the kind of people collecting for you !! You will never get people to give !! To your charity
Yours Janice Downie from Nelson Ave North End Portsmouth .

Great fundraisers and fantastic supporter relations team. Happy to be a part of Oxfam and may their good work continue.

No issues, prompt delivery of book

I found the donation process at Oxfam was relatively easy. This year I donated to the "Christmas Appeal for Peace Donation" fund. I found Ken at Supporter Relations was very efficient at resolving my query.

I also found that Oxfam had a good range of Christmas items this year in their stores.

Wonderful prompt customer service from Trey at Oxfam when I was struggling to email my MP in response to their campaign.

I made an online order with the DVD Box set Eureka
It was a bargin great price and is in great condition as it has arrived today. It took a bit, or better it took them 2 days to send away the parcel. Altogether 8 days. Maybe I am spoiled, I have a parcel from Germany in 5days. So it could be a bit quicker. But we'll I got it now. Overall had a good experience to shop at Oxfarm.

Oxfam is very good indeed and does so much work in this difficult world
My lovely Mum ( who’s not here now) always used Oxfam and told me all about it so I did it too.
I am now older and retired but still like to help
Thank you so much

I recently had mixed experiences with Oxfam GB, but overall I'm quite satisfied with the services they provide. I had a minor issue with a delayed book order, yet visiting their shop in Kendall was a delightful experience; the staff were incredibly helpful, promptly returning my sunglasses and bag that I accidentally left behind. While navigating their website for donations was a bit challenging, the cause they support is commendable. I frequently shop both in-store and online, and I'm consistently impressed with the quality and prices of their items. Thanks to their dedication, I'm a strong advocate for their mission. Four stars!

Why is Oxfam obsessed with an anti Israel strategy? This is the personal choice of its management. Stick to being objective and focus on broad principle. I'll ne er donate again.

I had a very bad experience. I had seen a nice jacket on Oxfam online but I wanted some more information about it. I was told by customer service to contact the store, so I emailed the store but I got no response. I decided to order the jacket anyway. The order went through and the money was deducted from my account I even got a dispatch email. It had been more than a week and I still haven’t received the package. So I decided to call the shop.

When I called the shop the manager was trying to help me out. When I asked what happened to my order. She said there had been a mistake and when I emailed the store asking about the jacket, they decided to send the jacket to a different store. But still processed the transaction and deducted the money.

The manager promised that she will get the jacket back for me, but I got a email today saying it’s been sold in a different store.

I’m Very very disappointed. Never gonna shop here again.

Oxfam Aiding the Poor parts of the World.