Oxfam GB Recenzje 210

I am super-disappointed at how little Oxfam have raised from the clothes that I donated. They belonged to my partner and were in excellent condition - three bin bags full, with 12-20 tailored shirts. It feels like they don't know how to get the best value from what they're given. I won't be using them again.

Oxfam Fulham - Every time I go in here it’s the same old story. Followed by management even though I buy (or used to) loads of things from this shop, but what irony today, still the usual surveillance as I wandered around. I almost bought an Adidas gilet at £17.00 but got so annoyed I put it back, but fear not someone else got it… they didn’t actually pay for it, instead they just slipped it on and then casually left the shop without paying. I ALMOST said something but thought why should I given the grief I get? Anywho. Check your CCTV for today around 3pm by the changing rooms. Female red curly hair. Didn’t look like a shoplifter (unlike myself clearly).

I was expecting to make a one off donation to Gaza. During the transaction it turned into a monthly direct debit. Will cancell it after one month. Sharp practice not expected from Oxfam

Saw a lot of negative reviews so I was a bit skeptical, but I had a great experience, the books I bought were in great condition and arrived not long after I bought them. Would definitely buy from here again.

Really happy with my purchase from oxfam online store ....oxfam shop F8090 REALLY GOOD QUALITY ITEM FOR A GREAT PRICE ALSO DELIVERY WAS FAST AND ITEM WELL PACKED
THANKS OXFAM 😊

I recently made an online donation to Oxfam, and the process was incredibly easy and straightforward. It feels great to know my contribution is supporting their crucial work around the world. Highly recommend!"

Great online site, ordering easy, amazing range of items at exceptionally reasonable prices.
Also had cause to contact customer service for more information-they are the best answering within 24 hours with info requested…special mention for Debbie who dealt with my enquiry 🙏

Perfect I bought a few days ago it arrived well packed good condition deffo buy again 5 stars highly recommend thank you

Ordered a CD from their online shop, was charged £3.99 for shipping and had to wait almost 2 weeks for it to just arrive (I'm in GB by the way.) Once it got here I found out that the case was dirty and half broken with a completely random CD Disc inside that did not match the CD that i paid almost £8 for. Not even by the same band. I am outraged, I dont even know how they are allowing things like this to be sent out, what a complete waste of my money. Will not be purchasing again.

Update on review I left earlier regarding Oxfam online
shop, have just noticed payment taken on Sunday the
Day item was ordered at Oxfam online shop.
But still no sign of goods, that were supposedly
posted Tuesday, instead of Monday, as box could not
be found to put item in, so why was payment taken
when goods had not been sent and now seem lost.
Please avoid, especially as payments taken before goods dispatched, will try for refund but don’t hold
out much hope. Call handler unhelpful, hope this helps
other would be shoppers.

The books are so expensive. Even going also far as to copy waterstones with little hand written descriptions to describe the book, only as much as that seems passionate about books. I fear it's a ploy to charge more.. Please lower the costs on books, so people that don't have much money, can grab a book at a decent fair price... Remember, Charity?

Greta help for Gaza and other humanitarian causes

I did not not get a head ack trying to donate to your organisation

Also I would like to point out its harder for African to cook with no cooking Facilitate and lack of water to cook with and grow crops and Wash
Putting money in there bellys dosnt solve hunger crisis he just saves a few life's
You can have my idea for solar cooking facilities youseing real solar panel s the heat food

I have volunteered with Oxfam at festivals for 5 years, including a year when I was going through treatment for breast cancer. The ethos of Oxfam, to help and support, has shone through in every way...from first contact, applications, 'reasonable adjustments', safety, safeguarding and general welfare for all the volunteers, through to what we do to represent Oxfam and support festival goers, staff and crew. The friendliest most caring group of individuals I have ever been lucky enough to work with. I feel proud to be part of the Oxfamily.
One last thing, they have the best people on the phones ever! Friendly, helpful and knowledgeable - perfect :)

They are doing discrimination
(Maidenhead shop)
Regarding the volunteers who are suitable or not for the job role
They forget the main target of helping the poverty with ANYONE who are willing to help.

Review of Oxfam Campaigner Application Experience

My son applied to be a campaigner for Oxfam and promptly confirmed his attendance for the planned face-to-face training session on a Sunday, as requested via email. Despite his quick response, he received no reply. After following up, he was told—rather unprofessionally—by a member of staff that his email had gone to their spam folder, and as a result, he could no longer be accepted onto that training session.

This same individual informed us that he would instead receive a welcome pack and an invitation to an online training session. Unfortunately, nothing arrived for another three weeks due to his annual leave this time.We were left wondering why such a disorganised and unprofessional approach was being tolerated at an organisation like Oxfam. If this was a job-share situation, why was no one covering that role during the absence?

Thankfully, we then had the pleasure of dealing with Alex from Support Services, who completely turned the situation around. She handled the matter with the utmost professionalism, listened to all the facts, and crucially, acted on our feedback. She escalated the issue to the relevant department manager and ensured steps were taken to prevent something like this from happening again. Alex even took the time to personally call and update us, which was a thoughtful and much-appreciated gesture.

The contrast between the earlier poor handling of the situation and Alex’s exemplary service could not be starker. Alex went above and beyond and truly exemplifies what excellent customer service and work ethic should look like. She deserves recognition, a promotion, and should be held up as a standard for her colleagues to follow.

Thank you, Alex, for your kindness, professionalism, and for going the extra mile. You made all the difference.

Alex's support is rated 5 star, the other person only 1 star.

I was so very saddened that a shop that is there out of love, understanding and charity should have been so unkind to me on the 11th April - I had bought almost £20 of chocolate from them a couple of days before to give people for easter- it had been impossible to find it in supermarkets so I was thrilled to find it in the Oxfam shop in Richmond. However, we discovered that certain batches of the Tony's Chocolonely Dark Almond and Sea Salt had been recalled due to stones and metals having been found in some. I spoke with a very nice man at the shop on the phone, who totally understood that I did not want ANY of the chocolate, just in case there were further contaminated batches and he said to bring it all back and get a refund and that he would write a note for the staff in case he wasn't there. I thanked him and said I would donate half of what I'd paid as they were a charity. I have just come back after a horrible time trying to explain this to the manager and her assistant, who seemed simply not to be able to grasp the situation, the assistant getting furiously angry and loud as I said I didn't 'need' to 'check the numbers of the batches' which she wanted me to, as I didnt' want ANY of the chocolate. There was adding up on the till and all sorts of goings on, and women coming up to us patronisingly telling us to 'love one another'. Finally, having given them back the chocolate as intended, because of all the confusion of them doing all this strange adding up for no apparent reason, I gave up and left, leaving the chocolate and coming away with a quarter of what I'd spent. I don't mind about the donation, but am very hurt that they simply didn't try to understand the situation. I shall never go to that branch of Oxfam again. (My good friend, who had recommended I might find this particular chocolate in Oxfam, it not being on any supermarket shelves, called me yesterday to tell me that this branch of Oxfam had NOT replaced my returned chocolate to their shelve… I think this was wise, but why couldn’t we have conversed in an understanding and civilised way to achieve this outcome whilst I was with them?)

I absolutely can not put into words my love for this shop! I’ve been shopping here for years for me, myself and I! HA!
I got myself and my daughters some steals for Christmas and thanks to oxfam it was CHEAP and also cheerful!
My last purchase was a absolute steal, I got myself a (close to) new swimming costume. Was warned about the brown stain in the underwear but nothing my teeth and a bit of daz didn’t sort out. Thanks to all the staff

My experience of engaging with Oxfam Supporter Relations (Alex, Molly, Nathaniel, Shrooq) has been really positive; their communication is clear, human and friendly, conveying a sense of being seen and valued, with efficient processing of the issue.

Oxfam comprises of genuine people committed to honesty and justice in a world that is dangerously losing the truth and reality.
Oxfam is the light xx