I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Zobacz więcej
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Zobacz więcej
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- (020) 3808 6997
- customerservice@etrias.co.uk
- outdoorsupply.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 14% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hunter boots purchase
Great company!!I was a bit dubious as I hadn’t heard of the company before but all went well, very fast secure postage and the Hunter boots are the envy of all my friends. They add a lovely splash of colour when out dog walking in the muddy fields! I’ve now bought three pairs and the service is exemplary, would recommend to anyone who wants a fab pair of boots from a great company. Thank you to all. Xx
Quick delivery
I was quite surprised how quick it was delivered 3 working days to be precise .Well worth buying the product would use this company again.
Fast delivery of high quality branded…
Fast delivery of high quality branded products not available anywhere else.
my only complaint is that the site isn't accepting reviews?
Poor delivery service
I haven't even received my delivery as the courier wasn't given my number or email to notify me that the order was on it's way so someone was home to accept.
The order is probably on it's way back to the store as the customer service representative wasnt that bothered that my order was not delivered.

Odpowiedź od Outdoorsupply.co.uk
Easy
Easy to order, product arrived in 6 days, well packaged ad as described. Thanks
Hanwag boots
I ordered a pair of hanwag boots on line Saturday afternoon and they arrived Wednesday morning, great service.
Great product and great service
Great product and great service, quick delivery and fair priced!
I take my new Stanley bottle with me everywhere 😃
Excellent quality cool box delivered in…
Excellent quality cool box delivered in a timely fashion. An enquiry via email was also answered promptly
Well priced and fast shipping
I knew the product I was buying was good quality because I’ve bought the AGU brand before. The price here was considerably better than elsewhere though (I saved about £15).
Delivery was fast which is a real bonus!
Speedy service 👍 great product 👍
Wrong size received.
I ordered a pair of Oulkai flip flops in a UK size 11. Unfortunately the flip flops received were in a uk size 13.
They do just fit so am loathe to return them as I’m due to go on holiday in a few days time. Disappointed that a simple size selection could be so far out.
Excellent service
Excellent service. Would recommend. Many thanks
Very slick and quick service
Very slick and quick service, with constant updates on order status.
Placed and order for a product that…
Placed and order for a product that looked great and was good value. Arrived promptly in a few days and was exactly as promised.
Great fit and style at a really good price....good find!
Great company that I highly recommend
Outdoor supply . Co was the only company that held the walking boots that I was looking for.
I was a little worried about ordering a £300 pear of walking boots off a company that I haven’t heard of so I looked up “Outdoor supply” to find out there history and philosophy.
It was only then that I took the plunge in ordering the Hanwag walking boots that I had been looking for.
After the simple ordering took place they contacted me with tracking information to put my mind at rest,
The boots were of course just what I was looking for and so pleased when they came as promised,
I would now highly recommend Outdoor supply . Co and also the Hanwag boots that I bought.
Thank you Etrias
Great and fast support
Great and fast support from the team at outdoorsupply. Would definitely recommend.
Faultless service received
Faultless service received. Product dispatched from the Netherlands and arrived within two days. Will 100% purchase from here again.
Good table at a fair price delivered on…
Good table at a fair price delivered on time. Five stars would require the table to have no wobble. It’s stable but like most good camping tables still wobbles a bit.
Jumper of a really good quality
Ordered this jumper for my wife. Really good quality and has a nice slim fit. Ordered a size medium (fits well for a size 10/12).
Order arrived really quickly with good communication throughout. Wife is now tempted to order another one in a different colour.
Good value and customer experience. Packaging could be improved.
Goods were supplied as described in good condition. Great communications and value for money. However, goods were loose to rattle around inside the box and for this reason I've given four stars instead of five.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







