⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Zobacz więcej
Reakcja na opinię
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Zobacz więcej
Reakcja na opinię
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Zobacz więcej
Reakcja na opinię
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Zobacz więcej
Reakcja na opinię
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
J & S House, CW9 7LU, Northwich, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely love this bag! It was well packaged and arrived quickly. Would definitely recommend 😄
⚠️ WARNING – My Fox Bag / Shop App
More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador.
They shipped it and now refuse any responsibility. Zero updates, zero solutions.
I totally reject the way My Fox Bag and Shop App operate — they take your money for international shipping and then wash their hands saying “at your own risk.”
Unacceptable service.
Buyers beware!

Odpowiedź od My Fox Bag
Easy to use and navigate website. Placing an order and paying via Apple pay was straightforward.
My orders dispatched and received promptly.

Odpowiedź od My Fox Bag

Odpowiedź od My Fox Bag
Went into the shop in Manchester for a bag and left with a Bergtargen jacket. Forgot to buy the bag so ordered it online and arrived within the week. So impressed we went back for another bag. Great service from great staff.

Odpowiedź od My Fox Bag

Odpowiedź od My Fox Bag
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human being over the phone! Good honest customer service as it should be! My bag arrived quickly by Royal Mail in perfect condition! I will most definitely order again and recommend to others!

Odpowiedź od My Fox Bag
Delivered quickly without any hassle :) I accidentally ordered my stuff in two separate orders and they consolidated it for me.

Odpowiedź od My Fox Bag
Paid extra for next day delivery it did not arrive for a week. I was on holiday when it arrived returned item to my fox bag. They have given me store credit instead of refund which I requested I have sent three email’s and not had a single reply. Looks like I’m going to get my credit card company to contact them !

Odpowiedź od My Fox Bag
Price changed at checkout from the price advertised on the site. Didn’t notice until I was emailed the order breakdown. I emailed them to complain and was asked to provide a screenshot to prove my issue which I duly emailed back. Long story short, they are sticking to what they charged me so here I am. If you do have to order from this lot then I strongly advise that you double check the cost at checkout and avoid any “innocent” mistakes.
I bought a very expensive rucksack from here for my daughters school bag. She doesn't do regular school hours due to out of school commitments. She started her academic year toward the end of October, after a couple of uses she noticed the zip wasn't fully functional (kept getting stuck and not opening) i reported this to My Fox bag as soon as my daughter told me that day (Only two months after purchase! and had only been used 4 times). I was told to return the bag for inspection, it was inspected then i was told it would be sent of to see if it could be repaired. I was contacted saying repair was not possible. within this three week period my daughter needed a functional school bag so had to buy another from a store so she had one to use instantly. I then received an email saying the bag wasn't able to be repaired and told i had a voucher to uses at this store only... I didn't want a credit note i needed my money back to compensate the new bag i had to purchase. I felt very cheated and let down by the company My Fox bag. I paid £85 for a bag that was defective and am now stuck with a voucher and extremely out of pocket. I advise people to avoid purchasing from here. The customer service team are very unhelpful and lack any compassion towards its customers. I always believe a companies true colours a shown when a problem needs addressing!
This is a lovely shop selling high end bags, such as Fjällräven Kånken and clothing. I bought gifts for my son, who was very happy too. The price was excellent, everything arrived beautifully packaged and quickly. Very pleased with the experience. I can recommend and would buy from My Fox bag again.

Odpowiedź od My Fox Bag
Their email is constantly full. Could not get the promised refund. I had to turn behalf credit card issuer to get money back. They did not have the product at all that I bough from webshop.

Odpowiedź od My Fox Bag
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