My Fox Bag Recenzje 

369
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami
  2. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu

Informacje przekazane przez różne źródła zewnętrzne

Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

369 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(369)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service. Ordered straps for our Fjallraven Kanken bags. Well packed and tracked delivery. Will definitely use again. Highly recommend.

18 października 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service.

Oceniono na 5 z 5

Bought as gift

Bought as gift. Recipient loved it.

20 września 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi Mrs Burden,
We are so glad to hear the recipient of your gift loved our
Fjallraven Kanken Classic Ochre!-Team My Fox Bag

Oceniono na 5 z 5

Ordered from the website and after…

Ordered from the website and after phoning them was able to pick up from their Manchester shop the next day. Absolutely fantastic customer service A++

9 października 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi JD,
Thank you for your kind words! We're glad you had a positive experience with us.-Team My Fox Bag

Oceniono na 5 z 5

Outstanding Service and Quality

I’ve been shopping at the Fjällräven Manchester store, run by MyFoxBag, for a few years now, and every experience has been exceptional. The variety of products they offer is impressive—from the classic Kånken backpacks to high-performance trekking gear. Whether I’m buying for an outdoor trip or just everyday use, I always find exactly what I need.

What really sets this store apart is the level of customer service. The staff are not only knowledgeable but genuinely enthusiastic about the products and the brand. On multiple occasions, they’ve helped me pick the right gear for my hikes, offering advice that clearly comes from a place of experience. Their patience and willingness to answer my questions (no matter how small) is refreshing, and it makes shopping here a personal experience rather than just a transaction.

The location in Manchester is convenient, and the store itself is well-organized, making it easy to browse through their extensive selection. Plus, the fact that this is the first standalone Fjällräven store in the UK makes it feel extra special to shop there.

I’ve also found their post-purchase support to be excellent. On one occasion, I needed help with an exchange, and the process was smooth and hassle-free. The team went out of their way to make sure I was satisfied with my new purchase, which only reinforced my loyalty to the store.

Overall, whether you’re a seasoned outdoor enthusiast or just looking for stylish and durable gear, I highly recommend visiting Fjällräven Manchester. The combination of high-quality products and fantastic customer service makes it a go-to destination for all things Fjällräven!

21 września 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi Dave!
Thank you for your wonderful review of your in-store experiences! We’re thrilled to hear that you received the service you deserve while seeking advice on your purchases. Your kind words will be shared with our team, and we truly appreciate your continued support.- Team My Fox Bag

Oceniono na 5 z 5

Excellent service and timely delivery

Excellent service and timely delivery

20 sierpnia 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi Graham,
We're grateful for your support and feedback. Thank you for taking the time to share your experience. -Team My Fox Bag

Oceniono na 5 z 5

Great store

Great store! Fast international shipping y great pricing

21 sierpnia 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi Val,
We appreciate your feedback and are thrilled to hear about your positive experience. Thank you for your support! -Team My Fox Bag

Oceniono na 4 z 5

The service was fine

The service was fine. I kinda panicked regarding using card but did not asked for a security code. I think it’s important to be able to secure customer’s privacy and accounts.

18 lipca 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

We're pleased to have provided a positive experience for you. Thank you for your feedback, we will take this on board for the future. Team My Fox Bag

Oceniono na 5 z 5

Lovely lovely team

Lovely lovely team. Helped me in every way they could with a delivery issue that meant I wouldn't have my bag for my holiday. Got me another out same day (I bought it, but I but Skye personally made sure it hit goods out on time for next day) AND resolved the original issue so I coukd return the other bag. Won't be buying from anybody else! Thank you ❤️

5 czerwca 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Thank you Allie for the 5 stars and lovely feedback about Skye! It's great to hear we were able to get this solved for you. Your support is greatly appreciated!

- Team My Fox Bag

Oceniono na 4 z 5

Fast delivery

Fast delivery, but I wasn't able to track it till it reach the mail.

18 czerwca 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag


Thank you for your positive review. We're committed to delivering excellent service.

Oceniono na 5 z 5

Most positive experience with this online shop!

There are no offline Fjällräven shops in our country, so I found this one online, verified its authenticity through various sources, and made my first order. Then the second, and the third… totaling six! 😜

MFB shipped my orders within a day or two after payment, and I received my bags here in Kazakhstan in 8 to 10 days! That was really fast!

Thank you so much for the excellent service! ❤️

20 maja 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Your feedback is invaluable to us. Thank you for taking the time to share your positive review.

Oceniono na 5 z 5

An overall amazing experience

An overall amazing experience. Ordered the Kanken no.2 laptop 15", and couldn't be happier with the purchase. The bag condition is perfect, very well packaged and the delivery (international via express delivery) is very prompt as well (3 business days). Would definitely be ordering again in the future. Keep up the good job.

18 maja 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

We're grateful for your support and feedback. Thank you for taking the time to share your experience.

Oceniono na 5 z 5

Top Drawer customer service

I ordered and received a bag that was/is lovely but I had some queries about bag size/measurements and after messaging about this I got a prompt response and shared several exchanges with member of staff Sue. I also heard from Phoebe and Lucy.
Sue was helpful and thoughtful and took the trouble to look into my question and offer some ideas and suggestions;
Prompt, polite, considerate and the real life touch although we actually never spoke.
I will use this company again and on my experience would recommend them.
Now I am going to try out and enjoy my bag..

18 kwietnia 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hi! Thank you so much for the lovely feedback regarding our customer service team! Hope you are enjoying your new bag!

Oceniono na 5 z 5

Amazing service

Amazing service, delivery was fast , thank you Myfox team

21 marca 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hello Alena

You are welcome! Thank you for sharing your experience and the 5 stars!

Team My Fox Bag

Oceniono na 5 z 5

Awesome

This is my fourth Kanken bag. I’ve been using Kanken since 2016. Thank you very much. I love everything about it. It’s practical and durable.

21 lutego 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hello Nina

Thank you so much for the support over the years! It's great to hear your positive experience with us, thank you for the 5 stars.

Team My Fox Bag

Oceniono na 5 z 5

Very happy with my purchase

Very happy with my purchase. The site is easy to navigate. My item was delivered earlier than expected & pleased with the whole process.

20 lutego 2024
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hello Ashleigh

This is great to hear! Thank you for the 5 stars.

Team My Fox Bag

Oceniono na 5 z 5

Swift delivery and great price,

Swift delivery and great price,

Love Fjallraven's jackets but can't buy them here in IL, needed a new one for a trip to Europe coming next week and was worried about the delivery time.
To my surprise it turns out these guys mean business, the fastest delivery I ever experienced, everything came as expected. Highly recommended!

19 lutego 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hello, thank you for the 5 stars! I'm glad to hear our delivery was great and you're enjoying our product!
- Team My Fox Bag

Oceniono na 1 z 5

Extremely Poor Service

DO NOT order from this website. Dreadful & poor customer service.

I ordered a pricey backpack. The mail delivered it incorrectly and got stolen within 2 days of delivery.

The way the customer service handled this was shocking. A rude email reply with no promise of a refund or a new product sent. So lost just under 100£. Worst website ever ordered on. This has never happened to me and trust me have been ordering lots online. Beyond disappointing.

25 stycznia 2024
Opinia niezależna
Logo My Fox Bag

Odpowiedź od My Fox Bag

Hello

We apologise for any inconvenience caused and any disappointment you've experienced. Please know that we take your feedback seriously and will use it to improve our processes. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to us on info@myfoxbag.com.

Team My Fox Bag

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej