Ortur is een kwalitatief goede machine die zeker de moeite waard zijn. Daarom staat voor ons Ortur op de 1ste plaats O- ongelofelijk nauwkeurig R- robuust gebouwd T- technisch vooruitstrevend U-... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Their machine is super precise from good manufacture. But when it comes to partnership, they have very nonsensical criteria and ABOVE ALL A WORD THAT REMAINS TO BE REVIEWED. Otherwise nothing to say... Zobacz więcej
Ortur company gives false shipping details. The shipment was to be sent from Europe (Czech Republic) with free delivery. Unfortunately, it was shipped from China. Additional costs that were added are... Zobacz więcej
Bonjour, possesseur d'une graveuse laser OLM2 S2 depuis plus d'un an avec une bonne centaine de projets réalisés, je peux donc me permettre de confirmer qu'ORTUR est une marque fiable, avec un matéri... Zobacz więcej
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought the Ortur Laser Master H10 and…
I bought the Ortur Laser Master H10 and so far, am very pleased with it and with the purchase experience and after sale support.
I received multiple email messages from Lucy during the purchase that were very helpful.
I also experienced a problem with the X-axis feed belt not seated correctly and was able to resolve the issue quickly. Again, Lucy communicated with me via email and provided good information on possible causes of the issues I was experiencing and potential solutions.
I got to engrave my first test project, a qrcode onto stainless steel last night and was quite impressed with the speed and outcome!
Would definitely recommend Ortur to anyone looking for affordable entry-level to mid-advanced engraving equipment.
H20 is a faulty product, don't buy
H20 is a bad product. Don't Buy! Firstly when box arrive you notice a lots of grammatical errors. No quality check.
Secondly, laser is faulty unable to engrave straight lines.
Thirdly, camera is faulty and got a defected picture in Lightburn rendering this laser useless. Fourth, support doesn't accept returns or refunds. They don't listen and they don't respond to messages. Fifth they removed my ability to review the laser on their site. They are scammers. Ortur doesn't want you to have a good product,once you buy, it's over

Odpowiedź od ortur.net
ortur laser master3
We acquired an ortur laser master 3 approximately 6 months ago, we have obtained very good performance from this machine, it is really very fast and precise.
Without a doubt, it is a machine that we could recommend if you are thinking of starting in the object customization business.
Ortur Laser Master 3 20W Review
Ortur Laser Master 3 20W Review – Speed, Precision, and Power in One Machine
Having used multiple laser engravers, I can confidently say that the Ortur Laser Master 3 (20W) is in a league of its own. Compared to other lasers I’ve owned or worked with, nothing comes close to the speed, accuracy, and overall performance of this machine.
Unmatched Speed & Power
One of the standout features of the Laser Master 3 20W is its incredible speed. It moves significantly faster than other lasers I’ve used, cutting and engraving with impressive efficiency. The 20W diode laser module delivers outstanding power, making clean, precise cuts even on tougher materials like wood, acrylic, and even some metals.
Exceptional Precision
Accuracy is another area where this machine truly shines. The advanced motion control system ensures that every cut and engraving is sharp, with minimal distortion or misalignment. Whether working on intricate designs or high-detail engravings, it consistently delivers professional-grade results.
Ease of Use & Versatility
The setup process was straightforward, and the interface is user-friendly, making it accessible for both beginners and experienced users. The compatibility with LightBurn and LaserGRBL adds even more flexibility, allowing for detailed customization and seamless workflow.
Final Verdict
If you’re looking for a high-performance laser engraver that outclasses the competition in speed, power, and accuracy, the Ortur Laser Master 3 (20W) is hands down the best choice. It has completely outperformed every other laser I’ve used, making it my go-to machine for all engraving and cutting projects.
Would I recommend it? Absolutely. This is a game-changer in the world of laser engraving.
Des incapables ! SAV inexistant !
N’achetez pas chez Ortur c’est des incapable ! Après avoir eu un problème 1 an après l’achat, j’envoie un mail pour une demande de SAV. Ils me répondent qu’il faut que j’envoie une vidéo du problème afin de le résoudre. Chose faite avec une photo en plus via « WeTransfer » et ils sont même pas capable de revenir vers moi et de télécharger les dossier afin d’avoir un support pour identifier le problème ! À fui ! C’est des incapables !
This was my second Laser Machine
This was my second Laser Machine. I asked a friend of
mine what brand of Laser he had and it was an ORTUR.
I looked on the ORTUR web site and tried to find out as
much information that I could about this machine.
I was looking for a 10W Laser, I looked at the ORTUR
LM2 Pro S2, so I placed an order for one. The machine
was easy to assemble and it worked right out of the box... Imagine that ... unlike another brand I had ordered. I was very happy that my friend had recommended the ORTUR Laser to me. The ORTUR
was well worth the investment. Order one you won't
be disappointed.
Excellent customer service
Excellent customer service , they really care when you get a problem ...
Excelente calidad de maquinas
Excelente potencia de corte y muy buena calidad en sus productos, estoy satisfecho con todo lo que e conseguido hacer con mi maquina
I would never recommend an Ortur laser
I would never recommend an Ortur laser. You can’t get any support other than 1 email per day. Our problems are that the laser stops mid engraving and you can’t restart it wasting the original work piece.
Ortur lasers are the best for me
Ortur lasers are the best for me . I have tried many diode for me this is the best so far. The quality, the performance it's all there
Defektes Produkt - kein Service
Ich habe im Januar einen Gravierer bestellt und dieser war defekt. Mit dem Service schreibe ich nun schon seit Monaten hin und her. Ich soll selbst das Problem lösen, wobei die Firma Ortur mir nicht sagen kann woran es liegen könnte. Es kommt lediglich die Antwort sie haben selbst wenig Informationen zu dem Produkt. Mir wird kein Ersatzprodukt zugesendet oder sich um eine Lösung bemüht. Seit Tagen bekomme ich schon wieder keine Antwort auf meine Mails, mittlerweile 3 Mails geschrieben und Wochenlang keine Rückmeldung.
Würde von dieser Firma dringend abraten und lieber ein paar Euros mehr in die Hand nehmen und bei Firmen wie Atomstack oder XTool bestellen! Durch Kollegen hier NUR gutes mitbekommen, leider erst nachdem ich schon bei Ortur bestellt habe.
Defo best machines to have
Very easy quick delivery quick reply and best machine done every thing from slate to kitchen tiles canvas wood stainless Steel and much more 1000% happy with these machines
Not to be trusted
Would not recommend since they can't be trusted 😬
Their Facebook account manager promised release date and (more importantly) price and compatibility for their new release - the 40W laser module. Based on this information I disregarded what other manufacturers were already selling at the time, and waited patiently while Ortur kept postponing release.
When they finally did release, it was at a different price, and they are refusing to honor the original promise, despite being presented with screenshots of the conversation and having looked it up themselves.
Furthermore I was being told that my current laser (OLM2) was compatible. Now they tell me I have to upgrade to OLM3, and refuse to give any discount for that either.
They don't own up to their promises, and so I'm done trusting them with my money.
Current machine works okay though.
Je travaille avec ortur depuis 3 ans…
Je travaille avec ortur depuis 3 ans et en suis très satisfaite
Perfect from every point of view
Perfect from every point of view, excellent products and serious and functional services
Ortur
Ortur is a brand offering, among other things, laser cutting/engraving machines. These are machines that carry out high quality work with rapid and careful execution. Simple to use and secure, making them essential products.
Company did ship my laser cutter but it…
Company did ship my laser cutter but it has a defect. And their support emails won't reply to my messages.
Additionally they have fake reviews (there is a review section on their site but i can't leave a review)
Ortur customer service will help you get started.
When I first decided to buy a laser engraver I was kinda scared of not being able to operate it or learn the software. When I searched online the ortur brand always popped up and one day I said the hec with it and order the Lm2 s2. To my surprise it was fairly easy to put together since they have videos on how to on YouTube. With the grbl software it was a little challenging at first and thanks to customer support they was always there to help. Yes you need to wait in between messages, cause of the time difference but they was always there for me and I got to lasering in no time. That software actually helped me to start engraving and made it easy for me to transition onto lightburn. Now I’m on my second ortur. So if you are new to this go for it you won’t be disappointed they will work with you and guide you all the way through.
Ortur, une référence pour moi dans la gravure....
J'ai le ortur Master 3 depuis un an et demi et j'en suis ravi, une machine qui fonctionne parfaitement et qui n'a jamais eu a ce jour un beug... Le produit est super bien fini et j'ai hâte de passer au model au dessus en 20 w..... Merci a l'équipe avec qui j'ai pu échanger plusieurs fois....
sehr schlechter Service.
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