Everything went very smoothly and exactly as described by the seller. The product was listed with a lead time of 2–4 weeks, so I was expecting it to be closer to four weeks than two. Afte... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Esperienza molto positiva con Optics Trade. Ho contattato il servizio clienti per chiedere alcune informazioni riguardo al mio ordine e ho ricevuto una risposta molto rapidamente. L’assistenza si è di... Zobacz więcej
Proizvod koji sam naručio imali su samo oni,u Hrvatskoj ga nema nigdje. Od prvog kontakta ,pa do dostave,sve je bilo izraziti profesionalno. Proizvod je stigao u roku 5 dana. Svaka preporuka i veli... Zobacz więcej
Was a little confused with the "customs" options so selected the full service, which increased the cost of the item(s), and all went well. I've heard this from others but am surprised how quickly we r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Online shop specialized in sport optics. Here You can find great selection of binoculars, riflescopes, NV optics, mounts and similar products. We also offer high quality consulting and after sales support.
Dane kontaktowe
Pirnikova ulica 5, 2310, Slovenska Bistrica, Słowenia
- +38631770520
- info@optics-trade.eu
- optics-trade.eu
4,2
Dobra
277 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good experience
Correct price, rapid shipping.Descent shipping costs
I recommend this shop !
10 grudnia 2025
Opinia niezależna
Entreprise réactive et à l’écoute de…
Entreprise réactive et à l’écoute de ses clients.excellent rapport qualité prix .Je recommande vivement.
2 grudnia 2025
Opinia niezależna
Very good service.
19 listopada 2025
Opinia niezależna
I found the product to be competitively…
I found the product to be competitively priced and it was shipped to me even before the predicted time. The whole process was very easy and efficient. A pleasure to deal with.
18 listopada 2025
Opinia niezależna
Everything great!
Everything great, good and fast support and help! Many thanks!
14 listopada 2025
Opinia niezależna
El articulo no valía para mi visor
El articulo no valía para mi visor, pero me han dado la posibilidad de devolución, el trato ha sido perfecto por su parte, y han intentado solucionar el problema. muy buena experiencia en cuanto a la empresa que ha respondido correctamente para solucionar el problema. Repetiré con ellos si necesito algo mas, un trato muy serio y profesional.
22 października 2025
Opinia niezależna
No response or delivery
5 Days after order, it has still not been shipped nor have i received a mail for delivery. Support does not answer either
15 października 2025
Opinia niezależna
Odpowiedź od Optics Trade
Dear Customer,
Thank you very much for taking the time to share your feedback.
We sincerely apologize for the situation you’ve described and for any inconvenience this may have caused. Unfortunately, we were unable to match your review with any existing order in our system, so we are currently missing some key details that would allow us to investigate the issue properly.
Could we kindly ask you to contact us directly at info@optics-trade.eu
and provide your order number or the email address used when placing the order? Once we have this information, we will immediately check the current status of your shipment and make sure you receive a clear update as soon as possible.
We truly value your patience and understanding, and we are committed to resolving this matter quickly and to your full satisfaction.
Kind regards,
Optics Trade Team
Finding the best Scope Mounts made easy
Price was great. Previous purchases were excellent quality. Just unhappy with shipping time length.
12 października 2025
Opinia niezależna
Made 2 purchases from Optics Trade EU…
Made 2 purchases from Optics Trade EU 2025 and both very positive, they kept me updated on the not in stock items I ordered and in stock items shipped very quick considering I am in the United States, also replied promptly when i had questions. 110% satisfied with my purchases.
29 września 2025
Opinia niezależna
Received my package otime
Received my package otime. Great customer support
23 września 2025
Opinia niezależna
Kind and helpful staff
Ordered a product and had to cancel it due to time schedules. Staff very kind and helpful cancelled the order with full refund.
25 września 2025
Opinia niezależna
I recently bought a Red dot sight and…
I recently bought a Red dot sight and after some initial problems with delivery which was impressively resolved very quickly and efficiently indeed. The company's customer service has been very useful and pleasant.
I finally got a 100% satisfaction and it turned out to be the shopping experience I had been hoping for.
I shall definitely use this partner again.
24 września 2025
Opinia niezależna
Very prompt replies to my queries and…
Very prompt replies to my queries and prompt delivery. Best price I found. Very happy and would recommend.
1 września 2025
Opinia niezależna
Unreliable
Optics Trade blamed their supplier for 3 months for non-delivery. I emailed the supplier, and they had no outstanding orders from Optics Trade for 3 months. Optics trade made no attempt to source what I paid for, or its sitting in their warehouse lost. Order cancelled.
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Optics Trade
Dear Mr. Anderson,
Thank you for your message and for sharing your experience with us. We sincerely apologise for the inconvenience and frustration this situation has caused.
We confirm that shortly after you placed your order for the Tier-One products, we submitted the order to the manufacturer and received confirmation from them.
Please rest assured that we are doing our utmost to expedite the process and deliver all customer orders as quickly as possible, as customer satisfaction is our top priority.
We will contact you directly to resolve this matter, and we aim to do so as swiftly and transparently as possible, doing our very best to ensure the outcome is in your favour.
Thank you for your understanding. Should you have any further questions or concerns, please do not hesitate to reach out to us at info@optics-trade.eu—we will be glad to assist you.
Kind regards,
Optics Trade Team
I always have excellent experience with…
I always have excellent experience with the Optics Trade customer service. Very responsive and helpful. I started communicating with Optics Trade like 3 years ago.
26 sierpnia 2025
Opinia niezależna
Il venditore Optiks Trade è affidabile
Il venditore Optiks Trade è affidabile
14 sierpnia 2025
Opinia niezależna
I ordered Bushnell TRS-125 Red Dot
I ordered Bushnell TRS-125 Red Dot Sight & Bushnell AR Optics 3x Magnifier last Aug 8, 2025. Unfortunately the items we’re not readily available so I needed to request for cancellation & refund.
Thankfully the Optics Trade team specially to Klemen who is very responsive and immediately taken care of my request and even proposed great alternatives.
In the future I will still use Optics trade for my sports & hobby needs because they offer great products and great customer service.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Optics Trade
Dear Sir/Madam,
hank you for your message and for sharing your experience with us. We sincerely apologise for the inconvenience and frustration this situation has caused.
Please note that the products you ordered – the Bushnell TRS-125 Red Dot Sight and the Bushnell AR Optics 3x Magnifier – were unfortunately out of stock at the time of purchase. This information is displayed both on the product page and in the order confirmation. You also received a notification regarding this, but we are very sorry if this was not communicated clearly enough.
Once you contacted us, our team offered you the option to upgrade your order with available alternatives. We regret that you did not receive a timely follow-up afterwards. Please understand that on August 15th there is a public holiday in Slovenia, and our office was closed on that day. This is why you did not receive an immediate reply to your further messages.
As per your request, we have now cancelled your order and processed a refund of your payment back to your account. Depending on your bank, it may take a few business days for the funds to appear.
We truly value your trust and are very sorry for the inconvenience you experienced. Please rest assured that your feedback has been taken seriously, and we will continue to improve our communication to prevent situations like this in the future.
Kind regards,
Optics Trade Team
Superb quality
Superb quality, fast delivery to the UK from Slovenia.
Engineered from steel, not light alloy, to excellent tolerance. Requiring gentle tapping with nylon head to get in place with 4 star grub screws to fix.
optics-trade.eu
16 lipca 2025
Opinia niezależna
Fast shipping
Fast shipping, high quality equipment. Great customer service.
I got sent a wrong piece but got a full refund. Thats how a healthy business should be. Thx to the guys at optics trade.
10 lipca 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.