Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Zobacz więcej
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Zobacz więcej
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
4,9
Doskonała
731 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Changing to Octopus Energy
Georgia was extremely helpful in the process of setting up with the account and transfer process
21 sierpnia 2026
Odpowiedź od Octopus Energy for Business
Welcome aboard! So glad to hear your first interaction for this account was a great one🐙
Harry was able to sort out on the phone…
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.
21 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We are so happy to hear that our team was able to resolve your issues effectively. Sometimes a phone call is all it takes and we love speaking to our customers! We appreciate your kind words🐙
Got through to operator very fast
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
Reassurance, support and actions are what we are all about here! We are glad to hear you have had a good experience so far and long may it continue! 🐙
Great Customer Service
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers
21 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so pleased to hear that our customer service team was able to assist you effectively through the application process. We appreciate you acknowledging our competitive tariff rates. Thank you for your positive feedback!🐙
A problem was easily solved.
21 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're happy to hear that we could easily resolve the problem for you. We appreciate your positive feedback!
The help offered was brilliant …
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're happy to hear our team provided excellent and friendly service. Sorry to hear that the answer wasn't a perfect fit for you! But we appreciate your understanding🐙❤️
Excellent company and great service
Excellent company and great service. Fast and easy set up.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Octopus Energy for Business
We are so glad you found our service excellent and the setup fast and easy. Thank you for your wonderful feedback!
Good customer support
Customer service agent was very helpful in dealing with the issue
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so glad to hear that our team was able to assist you effectively with your issue. We appreciate you sharing your positive experience!
I should like to thank Armand
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so happy to hear that our team was able to assist you efficiently with your bank details. It's wonderful to know that the process was easy and the interaction made your day!🐙 Armand is a legend!⭐️
So helpful
So helpful, the girl I spoke to was lovely and explained everything clearly.
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so glad to hear that our team was able to provide you with such a positive experience! We always strive to explain everything clearly so this is great to hear!🐙❤️
Quality provider
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
20 sierpnia 2026
Great service!
I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so glad to hear our team provided such quick and professional service. We appreciate your kind words!🐙❤️
Thank you
Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We are so pleased to hear about your positive experience with Sabrina! It's wonderful to know that we could successfully assist with your complex setup in a single call. Thank you for your kind feedback🐙
Emily was most helpful
Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so happy to hear that Emily provided such clear and efficient assistance with your account switch. It's wonderful to know everything was sorted out quickly for you!🐙
Abbey was really helpful
Abbey was really helpful, able to answer all my questions and get our account set up
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so glad to hear that Abbey was able to provide such helpful assistance and make the setup process smooth for you! Thank you for the lovely feedback!🐙
Abbie was amazing …
Abbie was amazing and made the whole process of switching to Octopus a breeze. Great customer service thank you :)
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
A breeze! Words we love to hear! We really appreciate you sharing this🐙❤️
Very helpful customer service chap who…
Very helpful customer service chap who was able to make many changes for me quickly and help resolve my issue
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
It's wonderful to hear that our customer service was able to assist you so effectively and quickly resolve your issue. We're always here to help!
Easy switch over
Easy switch over, good communication, excellent website.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Octopus Energy for Business
We're so glad you found the transition smooth and our website helpful 🐙 We appreciate your feedback!
The call handler was great very helpful…
The call handler was great very helpful and answered all of my questions, she emailed me all that I needed to move over from our current supplyer.
An easy process Thank you.
20 sierpnia 2026
Odpowiedź od Octopus Energy for Business
We're so pleased to hear that your experience with us was great, and that the process was easy for you 😁
Odpowiedź od Octopus Energy for Business
Thanks for the kind feedback! 😁 🐙
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.