I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Zobacz więcej
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Zobacz więcej
We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information h... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Joshua was very helpful and proactive…
Joshua was very helpful and proactive with the issue we currently had. Friendly and professional support at the same time!
Taz is 5 star and sent exactly the…
Taz is 5 star and sent exactly the information required. Unfortunately the previous call handler did not listen at all and was a complete waste of time
Very helpful person
Very helpful person , clear and precise . Polite and friendly too .
Person answering call was extremely…
Person answering call was extremely capable and both efficient and knowledgeable. Very pleased with the interaction. SSE could learn a lot from Octopus on client care.
Adedotun is been very helpfull.
Most amazing customer service provided…
Most amazing customer service provided by Sarjana. She saved my day.
May you be always successful 🙏
Great customer service
Great customer service, very reliable utility, good pricing... the only shame is that you cannot renew contracts with more than 6 months anticipation (in order to time the market and get a good price, reason why we are leaving them in a few months, but we will be willing to go back when our new contract expires).
Everything went smoothly any…
Everything went smoothly any correspondence was dealt with swiftly nothing seemed too much of a problem.
I changed from Yorkshire gas and power…
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose octopus, because I already have account for home. And what a difference. Superb service especially with my retirement and not needing their services any longer. Very helpful staff especially Adedotun.
Thanks very much
Octopus Energy for Business were… Excellent!
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helped complete the steps needed in a very professional manner. Thank you.
Best company and service
The customer service is brilliant and the price is very good!
Jak went above and beyond with the…
Jak went above and beyond with the information and help I received over the phone. Extremely knowledgeable and a pleasure to talk to. Thank you very much Jak :)
A positive experience…
We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information has been explained clearly, which has made it much easier for us to make the right decision for the Council. We have found Octopus Energy straightforward to deal with and are very happy with the service we have received.
Thank you for taking time to sort out the switch
This person was the first person at Octopus to pursue a very difficult switch. He sought advice and tried various options to overcome a number of problems that other staff hadn't bothered to sort out.
The person i spoke to
The person i spoke to , Joseph, kept in regular contact while he worked to resolve the issue and kept me fully informed. It was good to have the same person in contact as you didn't have to go through all the issues again. Well done Joseph!
I receive a prompt and helpful reply to…
I receive a prompt and helpful reply to my query from Adedotun. Excellent!
I had a somewhat complicated question…
I had a somewhat complicated question but Octopus representative Sudesh dealt with it effectively
Excellent customer service
Excellent customer service. Muhammed was very helpful in getting us signed up. Thanks
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








