I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Zobacz więcej
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Zobacz więcej
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well done Octopus
Zaid guided us through the options available and made the process very simple. Within a few minutes our contracts had been agreed and were in our inbox. They outshine other companies every time.
Answered the phone in less than 20secs…
Answered the phone in less than 20secs from starting the call. Gentlemen I spoke to was helpful polite and patient.
If only all businesses had similar service standards.
Thanks to Sunil today for his calm and…
Thanks to Sunil today for his calm and helpful manner on the phone
Octopus Energy thee BEST 👍
I've been with Octopus for 8 years and I know that it's the BEST thing I ever done.
Octopus agents listen to what I have to say. Making them the company that I highly recommend.
Thanks for the excellent service.
Fabulous
Fabulous! I spoke with Grace multiple times and she was extremely patient with me and explained everything with clarity. I have autism and find all this adulting buisness very confusing at times 😆 so it makes a HUGE difference to what I find challenging when you recieve such great customer service, where nothing feels too bigger task, or silly a question. A lot of other home services (my Internet provider for one 😆) could take a note out of Octopus's book because its certainly the best service, responsive, and you get to talk to a real human! Couldnt recommend enough
Jamie-Lea was fantastic
Jamie-Lea was fantastic - efficiently helped me with the two things I called about regarding our new business account and then told me about the referral incentive that I would be eligible to claim. So friendly and helpful.
I spoke with Zaid
I spoke with Zaid, and he was honestly the most helpful person ever! He set up my business account and switched everything over for me, making the whole process incredibly easy. He was super polite, professional and patient throughout. I couldn’t be more impressed with the service I received—thank you so much, Zaid!
good experience and interaction with jamal very helpful
The gentleman who answered the phone…
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
Such a great help 10/10 service
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








