Had an issue registering online. Managed to get through to an advisor quickly, issue resolved and new account set up with no issues whatsoever. Call handler was polite, clear and ever so helpful. Chec... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
(I thought I heard the name Olivia but it might have been Lydia....) The service provided was friendly and efficient in the end. Thank you. It was frustrating initially when the website for busi... Zobacz więcej
We had a Smart Meter fitted in April of 2025 and it has never worked...!!! After over a year of broken promises and 4 hours each month rectifying grossly over "estimated" bills, we managed to speak... Zobacz więcej
Cannot thank Sahela enough. We had a problem and although we had contacted Octopus several times, we didn't seem to be getting anywhere. In a matter of about 10 minutes Sahela calmly found the mistake... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca energii
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Octopus Energy for Business
Just like to thank zoe for her help and…
Just like to thank zoe for her help and made it so easy to do keep up the good work and have a great day Gary

Odpowiedź od Octopus Energy for Business
Changing business tarfiff
Leah was so helpful with changing our business tariff as we had lots of questions. She was really prompt in coming back to me and this was so useful! :)

Odpowiedź od Octopus Energy for Business
Super service
Octopus's engineer arrived early and installed the meter in no time. He was friendly and engaging and worked with quiet efficiency, powered by a Cornish pasty. Excellent service.

Odpowiedź od Octopus Energy for Business
I can honestly say that switching to…
I can honestly say that switching to Octopus Energy has been a great experience when compared to the service I have received from EDF over the last few years. Customer service is prompt and precise a very straightforward process to switch energy suppliers apart from EDF

Odpowiedź od Octopus Energy for Business
Very Easy to deal with and contactable…
Very Easy to deal with and contactable and great service all around

Odpowiedź od Octopus Energy for Business
I'm on my second ombarsman compliant
I'm on my second ombarsman compliant. Absolutely useless. They use every tactic in the book to put off doing anything about fixing my timing meter while, I'm still over paying for my electric. Yet they still keep putting the price up.

Odpowiedź od Octopus Energy for Business
It was so nice to speak to someone I…
It was so nice to speak to someone I could understand made my life easy
The person that sorted out my transfer
is a asset to Octopus energy

Odpowiedź od Octopus Energy for Business
My call was answered immediately and…
My call was answered immediately and Mev dealt with my enquiry very professionally, following up with emails. Great service

Odpowiedź od Octopus Energy for Business
Fab, thank you
It is great to be able to speak to a real person when you have a query.
They are always super helpful on the phone.
Giving meter reads online is easy and their invoices are clear to understand.

Odpowiedź od Octopus Energy for Business
Amber was very patient and articulate…
Amber was very patient and articulate with all of my questions. She had a lovely and pleasant manner and was as helpful as she could be in giving me the information so that I could make an informed choice about my new contract. Thank you

Odpowiedź od Octopus Energy for Business
Enquiry ,regarding password and how to log on
Phone was anwered within a couple of minutes,lady on the end very polite ,and helpfull with my enquiry ,about logging onto my business account..

Odpowiedź od Octopus Energy for Business
Super easy process changing from my…
Super easy process changing from my current Electricity supplier to Octopus.
Louis was super helpful.

Odpowiedź od Octopus Energy for Business
Excellent customer service
Tom was very helpful, easy to understand and could answer all of my questions

Odpowiedź od Octopus Energy for Business
It was easy to communicate by email and…
It was easy to communicate by email and then by telephone. Easy to get through to a human and didn't have to wait too long. The advisor we spoke to picked up our request immediately and without any complications and was polite throughout. This so far has been an easy switch over. Thankyou

Odpowiedź od Octopus Energy for Business
Anagha has been very helpful and…
Anagha has been very helpful and communicative in resolving our account export links, finally resolving a query I first raised in June.

Odpowiedź od Octopus Energy for Business

Odpowiedź od Octopus Energy for Business
Very friendly and explained everything…
Very friendly and explained everything clearly to me - wasn't rushed and took time to explain the process of switching suppliers well. My friend had a refer a friend offer so we will both receive £75 back too!

Odpowiedź od Octopus Energy for Business
Extremely pleased.
I called today just for information. Brandon helped me through finding all the information from my supplier and explained everything to me. He was so good and helpful, I signed up. Thank you Brandon.

Odpowiedź od Octopus Energy for Business
Excellent response
Got through to a human with the press of one button in the app much better than repeated inputting of account number on previous providers phone line earlier!

Odpowiedź od Octopus Energy for Business
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







