I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Zobacz więcej
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Zobacz więcej
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Provided me with information I…
Provided me with information I required, slick & professional

Odpowiedź od Octopus Energy for Business
Excellent & Prompt Customer Service
I had an issue with the address when registering with Octopus. I contacted customer service and the issue was resolved promptly.
The customer service from our previous supplier was challenging and difficult so this has made a refreshing change.

Odpowiedź od Octopus Energy for Business
Just joined Octopus as a business…
Just joined Octopus as a business customer. No wait times on the 'phone (even on a Monday morning). Daisy was knowledgable, efficient and a pleasure to deal with.
One thing Daisy - please stop saying 'perfect' all the time, you're better than that.

Odpowiedź od Octopus Energy for Business
Aliya was great
Aliya was great , she was very professional and flawless explaining the tariffs

Odpowiedź od Octopus Energy for Business
Tahesha just switched over our…
Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!

Odpowiedź od Octopus Energy for Business
Great service, good prices
I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

Odpowiedź od Octopus Energy for Business
I wish all companies have such a good customer service
Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

Odpowiedź od Octopus Energy for Business
Thank you for making things simple!
I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

Odpowiedź od Octopus Energy for Business
We had an actual email from Josh
We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

Odpowiedź od Octopus Energy for Business
Changing to Octopus Energy
Georgia was extremely helpful in the process of setting up with the account and transfer process

Odpowiedź od Octopus Energy for Business
Harry was able to sort out on the phone…
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.

Odpowiedź od Octopus Energy for Business
Got through to operator very fast
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions

Odpowiedź od Octopus Energy for Business
Great Customer Service
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers

Odpowiedź od Octopus Energy for Business
The help offered was brilliant …
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.

Odpowiedź od Octopus Energy for Business
Excellent company and great service
Excellent company and great service. Fast and easy set up.

Odpowiedź od Octopus Energy for Business
Good customer support
Customer service agent was very helpful in dealing with the issue

Odpowiedź od Octopus Energy for Business
I should like to thank Armand
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

Odpowiedź od Octopus Energy for Business
So helpful
So helpful, the girl I spoke to was lovely and explained everything clearly.

Odpowiedź od Octopus Energy for Business
Quality provider
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







