I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Zobacz więcej
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Zobacz więcej
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Dane kontaktowe
Zjednoczone Królestwo
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great to speak to a person and not a…
great to speak to a person and not a robot like others ,great staff know there systems and customers , A*
Jack was extremely helpful
Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.
I have already got our domestic supply…
I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.
Nadia was polite and helpful
Nadia was polite and helpful. She successfully set up a new business account for me. The only issues were that there were several times when she had to put me on hold; when she did this the wait was often quite long (the call took 55 minutes overall) and when I was on hold the music playing was so loud I had to adjust the volume down on each occasion.
Very helpful adviser giving me all the…Satisfied customer
Very helpful adviser giving me all the information I needed. Very polite and patient. And English clear speaking.
I had a great experience today
I had a great experience today , very pleased with the level of service I received talking over the phone with Ekraan. She understood my problem and gave solution.
Another great experience with Octopus'…
Another great experience with Octopus' Customer Service. This time it was with Sharon who was cheerful, polite and very helpful.
Friendly and Helpful
Swift answering of telephone, and then friendly and helpful, and has hopefully sorted all my problems!
Customer advisor was Joseph L.
the phone was answered quickly and…
the phone was answered quickly and Brandon was very helpful
Good advice and support from a human…
Good advice and support from a human being! Thank you Octopus.
Hello everyone
Hello everyone, we have an amazing experience with octopus energy, very successful, friendly staff very helpful
Highly recommended
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Ekraam a star 💫
Ekraam addressed my billing issues as promised and communicated with clarity.
Fabulous customer service….✨

Odpowiedź od Octopus Energy for Business

Odpowiedź od Octopus Energy for Business
Great service from start to finish even…
Great service from start to finish even when there were some issues.

Odpowiedź od Octopus Energy for Business
Octopus allowed us to adjust our tariff…
Octopus allowed us to adjust our tariff to suit a rarely used business premises.

Odpowiedź od Octopus Energy for Business
Switching business energy accounts made simple
I have had a couple of conversations with Octopus over the last few days, speaking with Maddie a few days ago and Kai today. Both of them were extremely knowledgeable and helpful. They dealt with my inquiry swiftly and efficiently. Kai opened our business account toady and he made the whole process a pleasure, rather than the complicated and stressful experience I have endured in the past when changing energy suppliers. Fantastic customer service.

Odpowiedź od Octopus Energy for Business
Thanks!
I was opening up an account with Octopus and had help to navigate my way through what is quite a convoluted process from Henry Duncan. He was incredibly patient and steered me through alot of docs/forms etc. I was very grateful to finally have an account opened and up and running. He notified SSE early on in the process ahead of me which was also mega helpful. Thanks Henry! regards Sue Dunster.

Odpowiedź od Octopus Energy for Business
Efficient, concise and courteous team member
Enquiry was answered promptly by clear, informative and professional member of staff - this is appreciated.

Odpowiedź od Octopus Energy for Business
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







