OCS Worldwide Recenzje 

62
•
Wynik TrustScore: 1.5 na 5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After having a frustrating experience with OCS ,they have resolved the issue since then and finally got in touch with me guaranteeing that my parcel will arrive in the upcoming days.For that I thank t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Eu recebi um documento no Telegram dizendo sobre uma mercadoria que me seria entregue. Preciso saber se ela realmente existe ou se é um golpe. Não tem número de rastreio e foi me cobrado uma taxa para... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I paid £6.99 express delivery on 18th December. My parcel has been sat in their depot since 20th December. After sending numerous emails asking when my parcel would arrive I was told Saturday 23rd wai... Zobacz więcej

Oceniono na 1 z 5

Ordered a daily mail subscription for my grandmother. Paper arrived a week after print date. Cancelled online and given no confirmation email, to phone and find I had been charged £10 cancellation fee... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi logistyczne
  2. również w kategorii:
  3. Firma transportowa - żegluga
  4. Kurier

Napisane przez firmę

International eCommerce delivery for retailers shipping worldwide - OCS Worldwide is a cross-border delivery, returns, and customs compliance specialist, designed around your customer promise. We partner with established and emerging online retailers — particularly in fashion, apparel, and lifestyle—shipping compliantly to the USA, Canada, EU, Japan, Australia, Europe and the rest of the world. The true cost of delivery isn't just the parcel price. We help you protect repeat sales through fewer delivery complaints, clearer duty handling, and a seamless returns process. Brand loyalty from your international customers is built around solid experiences that meet delivery and return expectations.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

SUCH NIGHTMARE

THE WORST AND MOST UNPROFESSIONAL LOGISTICS COMPANY EVER!
Thank you so much for NEVER answering any of my emails, that tracking is prehistorical, and doesn't even update correctly
AND I STILL DIDN'T RECEIVE MY SHIPMENT

12 grudnia 2019
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE OCS Worldwide

Contacted by some Indian fellow stating he was from Customs and Excise at Heathrow and telling me I had to pay £20.57 duty on my shipment from South Africa. Next, received an email from the same lying low-life which showed he was NOT from Customs and Excise but OCS - the £20.57 now £30.57, £18.00 of which was for their admin fees. I had paid shipping from South Africa to my home in Cornwall and yet they are charging me "admin fees" which in reality are courier costs and are more to courier it from London to Cornwall than the air-freight cost from South Africa to my home address.

Phoned to complain and was put on to another person of foreign extract who was thinks that because he can talk to people like dirt in Southern Africa he can do the same here.

Complained to customer services and told I could not speak to a manager, but needed to send my complaint in writing which I did by email. Two days later received an email from the original low-life telling me I had twenty-four hours to pay up or my shipment would be returned to SA.

Either OCS are running a scam which is from the senior management down or there is some kind of scam going on at a lower level - either way this company should be avoided and shut down by the authorities.

29 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

The worst company...

They delivered my parcel instead of Europe to America ... I have been waiting for a month and they are not doing anything .They lie to my messages . I paid for clothes and transportation I never received . The worst company. Only lies ,too many lies ... Shame on them ...

19 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Worst courier service ever

Worst courier service ever. The tracking system is crap and the attitude of their staff is poor too. My parcel was showed as delivered but the reality is it got returned to my address for no specific reason or notice prior to the return. As I tried to ask for a reason, they simply just rejected to take up any responsibility or answering to my question but only responded with "This is not a guaranteed service". I would never ever consider to use this service again, and I hope y'all won't risk on this one. Its not worth it. I wasted 100 pounds on this, and had to change to DHL, which is SOOOOO MUCH BETTER.

29 września 2019
Opinia niezależna
Oceniono na 5 z 5

Brilliant to work with

Brilliant to work with. An excellent team throughout the company and really make things very easy. Huge improvement from other international carriers I have worked with.

Cannot recommend highly enough.

27 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Great company to work with

Great company to work with. We've been shipping parcels with OCS for other 3 years. They've always given us the best possible service at extremely competitive rates. Would highly recommend.

2 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

OCS Worldwide are fantastic!

I have been using OCS Worldwide for 7 years. During this time they have been excellent to deal with. Their delivery times are excellent and they are always prepared to go the extra mile. I highly recommend OCS Worldwide to others.

2 sierpnia 2019
Opinia niezależna
Oceniono na 4 z 5

I ordered stuff from West ham United…

I ordered stuff from West ham United last Friday, 19 July and they did their bit well their end. They said that I could track my parcel. Nothing happened! Then I found out that OCS was the courier service. I got in touch with them and was explained their pertinent prodedures marvellously and assured me that it would arrive Monday morning. Sure enough my bell rings and it was an extremely pleasant young woman with my order.
Great stuff and thankyou all very much.
All the best, Paul Murphy.

22 lipca 2019
Opinia niezależna
Oceniono na 5 z 5

I have used many different services…

I have used many different services including Parcelforce, MyHermes, Landmark Global, Australian Post and FEDEX and I haven't found a more helpful and competent service. I now have an account for my new business and my account manager Gavin Ferris couldn't be more helpful and supportive. I would definitely recommend.

11 lipca 2019
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, never had any issues and would highly recommend OCS to anyone sending any items overseas.

10 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

My review concerning an OCS tracked shipment.

I have been ordering things online from all over the globe for the better part of the last ten years and I can count the number of lost shipments on the fingers of one hand. It goes without saying that none of these shipments was a tracked one.

OCS' performance represents an all time low for carrier performance. They had left me waiting for my tracked shipment for more than a month without any updates only to inform me that the shipment was lost and that I should contact the seller for a replacement. This represents gross levels of neglect and incompetence. Stay away from this company to spare yourself time and frustration.

22 lutego 2019
Opinia niezależna
Oceniono na 1 z 5

Smashed up a parcel full of products

Ripped open a parcel full of products, smashed the lot up. When it was returned we've had to write off the entire value of the products inside. Disgraceful, will never use again. Stay away.

14 lutego 2019
Opinia niezależna

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