OCS Worldwide Recenzje 

62
•
Wynik TrustScore: 1.5 na 5

1,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After having a frustrating experience with OCS ,they have resolved the issue since then and finally got in touch with me guaranteeing that my parcel will arrive in the upcoming days.For that I thank t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Eu recebi um documento no Telegram dizendo sobre uma mercadoria que me seria entregue. Preciso saber se ela realmente existe ou se é um golpe. Não tem número de rastreio e foi me cobrado uma taxa para... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I paid £6.99 express delivery on 18th December. My parcel has been sat in their depot since 20th December. After sending numerous emails asking when my parcel would arrive I was told Saturday 23rd wai... Zobacz więcej

Oceniono na 1 z 5

Ordered a daily mail subscription for my grandmother. Paper arrived a week after print date. Cancelled online and given no confirmation email, to phone and find I had been charged £10 cancellation fee... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi logistyczne
  2. również w kategorii:
  3. Firma transportowa - żegluga
  4. Kurier

Napisane przez firmę

International eCommerce delivery for retailers shipping worldwide - OCS Worldwide is a cross-border delivery, returns, and customs compliance specialist, designed around your customer promise. We partner with established and emerging online retailers — particularly in fashion, apparel, and lifestyle—shipping compliantly to the USA, Canada, EU, Japan, Australia, Europe and the rest of the world. The true cost of delivery isn't just the parcel price. We help you protect repeat sales through fewer delivery complaints, clearer duty handling, and a seamless returns process. Brand loyalty from your international customers is built around solid experiences that meet delivery and return expectations.


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Putting my mind at ease

After having a frustrating experience with OCS ,they have resolved the issue since then and finally got in touch with me guaranteeing that my parcel will arrive in the upcoming days.For that I thank them.

1 września 2026
Opinia niezależna
Logo OCS Worldwide

Odpowiedź od OCS Worldwide

Hi Andre

Thank you for the additional information you sent us.

Due to the nature of the issue, we have e-mailed you separately so you may understand the reason why your parcel has not been delivered to you.

Many thanks

The OCS Team

Oceniono na 1 z 5

Eu recebi um documento no Telegram…

Eu recebi um documento no Telegram dizendo sobre uma mercadoria que me seria entregue. Preciso saber se ela realmente existe ou se é um golpe. Não tem número de rastreio e foi me cobrado uma taxa para entrega. Pode por favor me ajudar? Se precisar envio o documento

2 lipca 2024
Opinia niezależna
Logo OCS Worldwide

Odpowiedź od OCS Worldwide

Prezado Carina,

Agradecemos por nos informar sobre isso. Por favor, tenha extrema cautela, pois suspeitamos fortemente que se trate de uma tentativa de *phishing* ou golpe, e não de uma comunicação legítima da OCS Worldwide.

Canais Oficiais de Comunicação da OCS
A OCS Worldwide não utiliza Telegram, WhatsApp ou aplicativos de mensagens similares para comunicar atualizações de entrega, enviar documentos ou solicitar pagamentos. Nossos sistemas integrados utilizam e-mails ou mensagens SMS seguros e verificáveis, com links que direcionam diretamente para o nosso domínio oficial.

Rastreamento e Pagamentos
Nunca solicitaremos ao destinatário o pagamento de uma taxa de entrega inesperada sem fornecer um número de remessa válido e rastreável. Qualquer envio legítimo realizado pela OCS estará totalmente visível e verificável em nosso portal oficial de rastreamento, em ocsworldwide.co.uk.

Próximos Passos Recomendados

Interrompa a comunicação: Não responda à mensagem no Telegram, não efetue pagamentos nem compartilhe informações pessoais.

Proteja seu dispositivo: Não abra nem baixe documentos adicionais enviados por esse remetente, pois podem conter conteúdo malicioso.

Denuncie: Se se sentir à vontade, por favor, encaminhe capturas de tela da interação para nossa equipe oficial de atendimento ao cliente, para que possamos investigar esse uso fraudulento do nome da nossa empresa.

Lamentamos muito que você tenha sido alvo desse golpe e recomendamos fortemente que entre em contato com seu banco ou provedor de pagamento para relatar a cobrança fraudulenta.

Atenciosamente,

OCS Worldwide

Oceniono na 5 z 5

Would recommend totally

Would recommend totally, reliable, trustworthy, professional, every thing you need in a company to help in what can be a stressful situation.. no hesitation in giving my full endorsement to the company

23 października 2023
Opinia niezależna
Oceniono na 1 z 5

Dublin Airport OCS managers at control…

Dublin Airport OCS managers at control room slowly destroying those company , absolutely disgraceful behaviour, they treating employees like trashes

19 grudnia 2023
Opinia niezależna
Logo OCS Worldwide

Odpowiedź od OCS Worldwide

Dear Sandra

Thank you for your feedback. However, you have left this review on the wrong company's Trustpilot profile.

This page belongs to OCS Worldwide (ocsworldwide.co.uk), an international e-commerce delivery and logistics business.

Your review regarding the management at Dublin Airport appears to be directed at OCS Group (OCS Holdings Limited), a completely separate facilities management company. You can find their official website at https://ocs.com/uk/.

As your experience does not relate to our business, we kindly ask that you remove this review from our Trustpilot page and redirect it to the correct company's profile so that your serious concerns can be seen and addressed by the appropriate management team.

Best regards,

OCS Worldwide

Oceniono na 1 z 5

Awful and terrible service

Awful and terrible service. I booked their service via parcel2go.com. My package was a birthday gift for my niece who recently lost her mum. However it never reached to her and after 3 weeks of showing in transit finally I was told they have lost the package. As simple as that. My package didn't fly. I'm sure it's somewhere in their depot but they couldn't bother to search for it. Insensitive and irresponsible company who caused me a heartbreak and a financial loss and I was not compensated.

31 października 2023
Opinia niezależna
Oceniono na 1 z 5

Awful service

Awful service. Seller promised me that the package would be delivered in 3-6 working days, it’s been ten working days and still no sign of it. Tracking number says it has been in the country for the past 7 days.I contacted An Post who I paid the customs charge to, and they say the package still hasn’t been handed over to them.

23 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

You get what you pay for.

I am a small business and regularly import from China most of the time I use Fedex or DHL. But as the cost of air freight has gone up a lot I thought I would try OCS as they were suggested by my Exporter in China.

Once the goods arrived I paid immediately by Bank Transfer for the import charges and duty to OCS against a invoice they raised.

I was contacted a few days later by their haulage company who said they would deliver the goods on Friday (2 days later) , I agreed and waited for the goods that did not arrive , by Monday I started to Call OCS who were indifferent and said they would get back to me but did not (I chased them twice ).

I then received a email from my Chinese exporter who told ma that OCS had told them we had not paid the import charges (Which was a lie especially as there was a gap of 7 days between my payment of the charges and chasing them on delivery.

This company is unreliable and resort to underhand tactics to shift blame , I will Never use them again.

1 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY FROM OCS

I ordered some products via skinnydip london and they use the ocs worldwide courier.
I was told to expect delivery within 7 working days. It's been 11 working days and I still haven't received my parcel, OCS has been ignoring my emails

21 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Worldcannabis.shop

Very poor service and staff they worker at the customer service was very rude to me and not helpful so I had to shop with (worldcannabis.shop) which they helped me out and sent my package to Canada they're the best

10 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

As Promised.

I just received my shipment from the U. K. to Donegal, Ireland. It arrived within the time window I had been given. I would use this company again as I had no issues with the service.

26 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Incompetent…

My experience with OCS office staff has been very disappointing. The staff appear incompetent, unprofessional, and often rude. Many of them seem unsure about what they are supposed to do or how to handle basic issues.

It is difficult to understand how the Ministry of Justice in the UK awarded them a security contract when the internal management appears so poorly organised.

The OCS office teams—including HR, Controllers, and Payroll—do not seem to know how to properly manage the staff who transferred from Mitie. When problems arise and someone calls the provided contact number, the common response is that they have no idea what to do.

If an email is sent to any member of staff, the response is usually that it is someone else’s responsibility. As a result, emails are passed from one person to another, generating long email chains involving many people but without any actual solution.

This gives the impression that some staff are simply sitting in their positions without providing effective support. In my view, this level of incompetence damages the reputation that OCS has built over more than 120 years.

Overall, the management appears highly unprofessional and unable to handle staff issues properly.

11 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

A very bad experience!

A very bad experience!
They never sent at notification when the packet arrived to Denmark and when I used their trackingsystem it didn't say where to collect the packet.
They never answered my mails, I couldn't call them and I was really tired trying to find my packet. Finally the seller couldn't find it either and gave me a refund.

9 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

The paper doesn't arrive

I live in the Netherlands. I subscribed to the London Times on Mai 21. That's seven weeks ago. Since then only one paper has arrived. So I missed six papers. I called about ten times. It's a waste of time. So now I've cancelled my subscription.

3 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Ordered a daily mail subscription for

Ordered a daily mail subscription for my grandmother. Paper arrived a week after print date. Cancelled online and given no confirmation email, to phone and find I had been charged £10 cancellation fee even though it stated nowhere online of this fact. Avoid!

23 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent service and great customer…

Excellent service and great customer care when I had a problem. Thanks so much Phil Rees and your team for getting my parcel back for me. With your pressure and perseverance it all worked out in the end.

Can’t thank you enough and would certainly recommend and use you again.

24 stycznia 2020
Opinia niezależna

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