About as bad as it gets
About as bad as it gets. Incredibly low quality, does not match the description, no response to my email asking for clarification/refund. Run far and fast.
2 września 2026
Opinia niezależna
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
2,7
Słaba
16 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
2,7
This is a scam bait-and-switch company
This is a scam bait-and-switch company. Their products are completely different than what is described. Order something made out of Linen? What you're getting is cheap polyester that's falling apart. The "quality embroidered shirt" you ordered? It's actually a pixelated screen print on a cheap cotton shirt. Do not trust a single thing on their website.
11 września 2026
Opinia niezależna
Really pleased with my order
Really pleased with my order. Good quality clothing at a fair price by todays standards. Will use again for holiday purchases.
3 września 2026
Opinia niezależna
Quality fine
Honestly the quality was acceptable for how much I paid, got a pair of linen trousers and a shirt, fit well, true to size
No complaints, maybe delivery could be quicker
31 sierpnia 2026
Opinia niezależna
The sweater I ordered took a tiny bit…
The sweater I ordered took a tiny bit longer to arrive than expected, but customer service was fantastic and when the sweater arrived I was really happy with the quality. Overall a happy customer
10 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Almeria walking sandals are very comfy…
Almeria walking sandals are very comfy but run small and very poor quality materials. Also photo shows a buckle but my sandals are Velcro.
9 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
tHIS COMPANY IS A SHAM!
tHIS COMPANY IS A SHAM!! THEY WILL NOT TAKE A RETURN, YOU HAVE TO PAY SHIPPING BACK TO CHINA $50.. AND THEY WONT REFUND YOUR MONEY ....THEY WILL "OFFER " YOU TO KEEP THE DRESS THAT YOU WANT TO SEND BACK AND "GIVE" YOU A 15% REFUND..HOW INSULTING! i CANT BELIEVE i FELL FOR \THAT..DONT ORDER ANYTHYING!!!
5 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
I am completely frustrated
I am completely frustrated. One would think order accuracy should matter for Ainsley Harlow. I trusted them by ordering a sport coat that had specific features I needed for an event. They sent something different. Now I am left scrambling. Do not make my mistake. No amount of savings is worth it when they cannot be relied upon to do the most basic things correctly.
5 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
It’s a scam.
It’s a scam.
Terrible product and they don’t cover shipping on returns. Since they’re in China, that ends up being the same cost as the item.
4 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Ainsley Harlow is a total scam
Ainsley Harlow is a total scam. I ordered a dress for my daughter and what arrived was completely different from the photos on the website. Despite their claims on the website for "hassle-free returns" and that if the "incorrect" merchandise is sent that they will pay for return shipping, they have refused to give me my money back, instead offering as little as a 15% off the dress OR the option to pay between $40-$50 to ship it back to China. Their website lists a fraudulent UK address to make it look like you are ordering from a shop in London. Order at your own risk. I imagine that any positive reviews here are likely written by the company itself.
Quality of the garments is very poor. Customer service is infuriating - emails seem polite, but are useless. I have asked multiple times for my money back and they have refused. If you order and and are unsatisfied, you will be out of luck. They are basically stealing from customers.
UPDATE: I want to make certain folks know that the response from Ainsley Harlow below is not genuine. Had they actually wanted to assist me, they would have honored the terms regarding returns posted multiple places on their website, and not sent me a totally bait & switch dress to begin with. This formulaic response is meant to mitigate the impact of the negative reviews, not to actually help customers so don't fall for it.
2 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Wrong everything
Wrong colors, wrong size, want customers to cover cost of returns.
3 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Buyer Beware
Purchased a “woven linen fabric” suit described as a tailored formal suit. When the suit arrived, I was very disappointed. The material was nothing like what I expected from the description. It was a very soft, stretchy, casual fabric that looked and felt much more like tracksuit/sweatshirt material than woven linen suiting. There was also no fabric-composition label inside the garment.
I contacted Ainsley Harlow to explain that the item I received did not appear to match the product description. Their customer service acknowledged my concerns about the “linen fabric and tailored finish,” but offered me either a 15% refund to keep the suit or a full refund if I returned it to their fulfillment center in China at my own expense.
After going back and forth with them for several weeks, they continued to require me to pay the international return shipping, which they estimated at approximately $40–$50 or more. They would not provide a prepaid return label.
The issue is that the product I received appears substantially different from the material and type of garment that was advertised. Carefully consider the return policy and potential international return costs before purchasing.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
SCAM. Do not buy.
SCAMMY. Do not buy from this company. They are a dropshipping company and will send you an item that looks nothing like the website photo, and then force you to pay upwards of $30-$40 to send the item back, even thought their website states otherwise.
1 września 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Great Quality
Surprised by the mixed reviews. My linen shirt and suit came super quickly, and the quality is great!!
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Really pleased with the quality of my…
Really pleased with the quality of my order and the helpful nature of their customer support team who were able to advise on the right size for me. Good, fair prices and will return for sure!
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Ordered some shirts for holiday
Ordered some shirts for holiday, liked it, no complaints
2 sierpnia 2026
Opinia niezależna
Odpowiedź od Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.